Hills Home and Garden Ltd Reviews 

641
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, knowledgeable, and helpful approach, often noting they are not pushy during the shopping process. Many people highlight the outstanding quality of the products, describing them as top-tier and durable, with a great selection to choose from. The delivery service is frequently praised for its efficiency, punctuality, and the professionalism of the delivery teams, who often provide updates and handle furniture with care. Consumers consistently report a seamless and professional overall service, from the initial purchase to the final delivery, making their experience highly satisfactory.

What people talk about most

Product

Reviewers express high satisfaction with the product, frequently praising its quality and design. Many... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency of... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, politeness,... See more

Service

People report positive experiences with service, often describing it as excellent, professional, and... See more

Quality

Users describe positive interactions with quality, consistently praising the top-quality and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited the spacious showroom In Whitstable saw 2 knowledge members of staff. Ordered a garden table and 4 chairs really pleased with the quality and at a pre season price which was a bonus. Great se... See more

Rated 5 out of 5 stars

We had an excellent experience from point of sale to delivery. The showroom is well laid out and made it easy to see the full range of garden furniture in person. Staff were friendly, knowledgeable,... See more

Rated 5 out of 5 stars

The showroom at Whitstable is spacious and well laid out. The staff were friendly and informative but not pushy. Choices available were great and we soon found what we were after. Ordering was efficie... See more

Rated 5 out of 5 stars

Was free to walk around the store and make measurements without the hard sell. Delivery arranged the following week with updates. I opted for the assembly service for ease and the two guys were real... See more


Company details

  1. Garden Furniture Shop

Written by the company

After ten good years selling garden furniture and accessories all over Kent's markets, signs were starting to show that markets were becoming a thing of the past. So in 1997 we hung up the market sheet and moved into a small warehouse in the seaside town Whitstable From there we have become the go-to place in Kent for high quality garden furniture at the best price. We've grown from strength to strength over the past 20+ years, expanding to bigger warehouses. creating our massive garden furniture super store and creating over 50 jobs throughout the years, all while maintaining a tight-knit family business. Our mission is simple, to hold ourselves to a very high standard. We want every customer to have the same great experience with us as the next one. We will always be on the end of the phone to answer any questions or problems before, during and after your order. We aim to resolve issues as quickly and efficiently as possible and put smiles on faces. Always have, always will.


Contact info

4.9

Excellent

TrustScore 5 out of 5

641 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(641)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

Rattan round table and chairs…

Guys in store and for delivery were great and informative.
We had an issue with top of table, as it would not fit correctly. It was replaced and fitted within the hour.
Thank you all for excellent service, delivery and fitting.

June 24, 2026
Rated 4 out of 5 stars

Genuinely a pleasure to do business…

Genuinely a pleasure to do business with. Great selection and reasonable prices. The only reason for not giving 5 stars is that I expected the two-seater sofa and chairs to be unpacked and the packaging taken away for what was described as a "Deluxe White Glove Service".

June 12, 2026
Rated 5 out of 5 stars

Great place to buy your garden…

Great place to buy your garden furniture !! lots of choice and very competitive prices. Found ourselves a real bargain with a reduced set which is top quality and couldn't be happier with it. Delivery was exactly as arranged and on time.
Highly recommended

May 30, 2026

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