Was free to walk around the store and make measurements without the hard sell. Delivery arranged the following week with updates. I opted for the assembly service for ease and the two guys were real... See more
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After ten good years selling garden furniture and accessories all over Kent's markets, signs were starting to show that markets were becoming a thing of the past. So in 1997 we hung up the market sheet and moved into a small warehouse in the seaside town Whitstable From there we have become the go-to place in Kent for high quality garden furniture at the best price. We've grown from strength to strength over the past 20+ years, expanding to bigger warehouses. creating our massive garden furniture super store and creating over 50 jobs throughout the years, all while maintaining a tight-knit family business. Our mission is simple, to hold ourselves to a very high standard. We want every customer to have the same great experience with us as the next one. We will always be on the end of the phone to answer any questions or problems before, during and after your order. We aim to resolve issues as quickly and efficiently as possible and put smiles on faces. Always have, always will.
Contact info
Unit 100 Joseph Wilson Ind Est, Millstrood Road, CT5 3SN, Whitstable, United Kingdom
- 01227941314
- team@hillshomeandgarden.co.uk
- hillshomeandgarden.co.uk
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Replied to 33% of negative reviews
Typically replies within 1 week
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Good price friendly sales good quality…
Good price friendly sales good quality just what we were looking for very satisfied with product and service 😌
All good delivered as promised and…
All good delivered as promised and looks great. Thanks you.
Great company really friendly and…
Great company really friendly and knowledgeable staff
Delivery within 3 days and kept informed of arrival time
The service was great
The service was great, there was a hiccup with the delivery which they dealt with professionally and the lads that assembled the furniture were excellent.
A joy to do business with.
Good quality and excellent service. Delivered on time and put together.well. Done
The original items we originally…
The original items we originally ordered were out of stock we were very promptly given a refund , we were very dissapointed because we really wanted the items , we could not give a review because we did not have the items , i.got a telephone call from the owners saying they had what we wanted but they were not boxed , they sent us them overnight we have received them today and we are over the moon , the company went out of their way to rectify our problem , their service was exceptional , thank you very much , will definatly buy off them again.
We found the staff very helpful and…
We found the staff very helpful and didn’t put pressure on you to purchase. We could have a good look around and then staff were happy to help with any questions
From store to assembly - great service
Was free to walk around the store and make measurements without the hard sell. Delivery arranged the following week with updates.
I opted for the assembly service for ease and the two guys were really polite and even suggested setup ideas to make the most of the space. All rubbish took away too - would use them again.
Really helpful and the staff a very…
Really helpful and the staff a very knowledgeable their garden furniture is top quality and yes you can buy slightly cheaper BUT you will buy twice they have so much to choose from
Recommended 100%…
Visited the large outlet in Whitstable and were impressed by the choice. Chose a table and 4 chairs at a good competitive price. Delivery 5 days later and again impressed by efficiency, and politeness. All packing taken away.
Small downsides. No ad hoc seat cushions available, only small scatter cushions.
Unable to mix and match. All pieces are in sets. But this is the same everywhere I think..
I knew what I wanted and liked but…
I knew what I wanted and liked but couldn’t find it locally. I found this company on line and found they had exactly what I was looking for. Lovely big chairs and two seater settee. Very happy with my purchase.
The staff were helpful and the two who…
The staff were helpful and the two who came to assemble the furniture did a great job
Very good and caring staff
Very good and caring staff. Nothing too much trouble. No pushy sales staff.
Very well laid out furniture.
Very good men were very polite and was…
Very good men were very polite and was very satisfied with my garden furniture 😀
Great customer service
One of your customer service team was so helpful in arranging next day delivery he went the extra mile to help sorry can’t remember his name but he was a credit to your organisation Thanks
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