Visited the showroom midweek to have a look, Great customer service, saleman not at all pushy and gave great advise when talking to them. Order placed and items delivered the follwoing week, which sui... See more
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After ten good years selling garden furniture and accessories all over Kent's markets, signs were starting to show that markets were becoming a thing of the past. So in 1997 we hung up the market sheet and moved into a small warehouse in the seaside town Whitstable From there we have become the go-to place in Kent for high quality garden furniture at the best price. We've grown from strength to strength over the past 20+ years, expanding to bigger warehouses. creating our massive garden furniture super store and creating over 50 jobs throughout the years, all while maintaining a tight-knit family business. Our mission is simple, to hold ourselves to a very high standard. We want every customer to have the same great experience with us as the next one. We will always be on the end of the phone to answer any questions or problems before, during and after your order. We aim to resolve issues as quickly and efficiently as possible and put smiles on faces. Always have, always will.
Unit 100 Joseph Wilson Ind Est, Millstrood Road, CT5 3SN, Whitstable, United Kingdom
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Well the table I bought I am really pleased with and looks great in my garden. Unfortunately it arrived with a couple of legs missing. I rang them about this. Now you get used to lots of companies making excuses about why they can’t sort things out. Hills was different firstly they were extremely pleasant about it and assured me they would sort it out. Two hours later they arrived at my door with the missing parts. I was so impressed. I definitely recommend them
The garden furniture was assembled and delivered in a professional way. The firm is so helpful and the furniture beautiful. Thank you
Staff were extremely helpful giving advice regarding the makeup of the furniture purchased, explaining that the upholstery was made to order and how long delivery would be. Plenty of choice regarding different designs to choose from. All in all, a good visit to the warehouse.
Great service. Table and chairs arrived very quickly and well packaged.
Fabulous service and product. Prompt delivery and extremely knowledgeable and helpful staff.
there was a fault on two of the cushions and I was worried about retuning them but there help and service i received was excellent. no problem getting them re[laced
From walking into the store to the delivery of our garden furniture was a smooth, professional & friendly service. We were given guidance, a tape measure when asked for and a chair was unpacked for us to try. Delivery was speedy, on a BH too. We would certainly recommend Hills to friends & family. And our garden furniture? Just what we wanted - perfect.
I am very pleased with my garden furniture. The sale was easy and the chap who helped with the sale was knowledgeable and friendly.
My only gripe is that there wasn’t a cover set available to buy for protection in the winter as they had ordered 10 units but only 5 sets of covers and had sold all 5 already. So I have to buy independent covers which may not fit as well as ones made for the set.
The man who come with our item was very professional and very nice would highly recommend using this company as they have been excellent both times I have bought from them. 😃
Very friendly and helpful staff and delivery drivers. Could answer all questions asked concerning the furniture
Really pleased with the set. Originally wished I’d brought a coloured set but now in situ I’m so happy. Have had evening dinner using the set and table is a good height. Easy to put together and appreciate the tool that came with the set to tighten bolts.
I have purchased many items from Hills with no concerns. They are very helpful and deliver on time and helpfull.
Was thinking of buying a dining set from another company online but it was the reviews of Hill's that swung it. Thrilled with the quality of the Solana set I ordered and the packaging and deliver was top notch. Can't fault the purchase and the experience with Hill's. Wish more companies wer like this.
Staff were very helpful and knowledgeable in helping us making a choice on new conservatory furniture. We were given a 6 -8 week delivery and it actually arrived on 3.
We were away the week after we purchased our garden furniture so hill's organised the delivery for the following week I had a text with the delivery window and another when they were 20 minutes away delivery men very helpful bringing it in the back gate
Assembly was fairly straightforward
There was an issue with one of the cushions for the stool but we took it back and was given a replacement overall great product and service
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