Hiplok Reviews 905

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Quality product which will hopefully live up to its anti-grinder expectations. The dust cover / reminder is a bit gimmicky, and I still think an alarmed disc lock adds to the deterrent.

Rated 5 out of 5 stars

Unreal service, shipped lightning fast, and so in need here in Southern California. Being able to deploy to the frame & rear wheel alone is enough to deter any potential thief. Trust me, I have had... See more

Rated 4 out of 5 stars

This a great lock no doubt, however a bright Day-Glo covering would obviously make it more visible and cost pennies. I've wrapped mine in Electrical green and yellow earth tape! Also the package was a... See more

Rated 1 out of 5 stars

DXF lock is useless for practical use. It is so short that you can not include the rear wheel which is standard security advice. Additionally it is so small that you can't even lock the bike to cert... See more

Company details

  1. Bike Accessories Store

About Hiplok

Written by the company

At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world.

Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose.

We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment.

The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.

VISIT OUR WEBSITE CONTACT US


Contact info

4.1

Great

TrustScore 4 out of 5

905 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

hiplok replaced like for like…

hiplok replaced like for like a lock which was cut like butter by some thief.
I didnt take the lock, but paid a fortune for their 2kg anti grinder lock. old was 1.1kg
The rubber sheath I removed for shrink tubing 250g lighter now.
thankyou for the discount, and I hope this works.
I would as a design idea change the colour to something unique, plus sticker the D1000 in bold text, plus a padded sticker for the frame where the lock gets used the most to protect the frame, so thieves recognise the lock from afar and know not to bother grinding it.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Service and product were great

Service was great, immediate dispatch and very quick delivery with delivery tracking notifications all the way.
The Hiplok DX1000 looks and feels exactly as described, although I'm not going to take an angle grinder to it to prove it.
Thanks Hiplok team

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Bought both the DX1000 and Mega chain. Very high quality and feel like they can last. When my parcel arrived the chain was missing, but once I raised it they immediately sent the second package.

May 17, 2024
Unprompted review
Rated 4 out of 5 stars

Great except a few little niggles

This a great lock no doubt, however a bright Day-Glo covering would obviously make it more visible and cost pennies. I've wrapped mine in Electrical green and yellow earth tape! Also the package was an absolute pig to get open, no need to make it that difficult. Overall though I'd highly recommend this lock, I've seen how tough they are.

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great zip tie lock

Great zip tie lock. Use it every day on my motorbike - tying my backpack to the frame as I drive through London. Ingenious design. Easy to use. Great colours. Love it!

April 29, 2024
Rated 5 out of 5 stars

Excellent customer service

5 stars for customer service. I recently ordered a spare part for my lock. The item was not available seperately but I was helped by customer service. Even when there was a problem with shipment later, they adequately solved the issue. All this for a spare of a few EUR.

The emails did arrive in my spam filter all the time, so don't forget to check if you reach out to them.

April 29, 2024
Rated 1 out of 5 stars

Wrong item received, impossible to get a response from Hiplok

I ordered a lock but received a completely different one. I have tried to contact Hiplok/Plus8 via email and the contact form on their website to no avail. I am stuck with an incorrect product.

May 9, 2024
Unprompted review
Hiplok logo

Reply from Hiplok

Thanks for leaving us a review, I'm sorry to hear you received the wrong product and did not receive a response. We unfortunately cannot find the emails you have sent. If you resend this to support@hiplok.com or give us a call on 01926298747, we can get this rectified for you.

Rated 3 out of 5 stars

Less marketing I found the website without it

Product is good even through. I had to wait months for it am not disappointed in it
What I was really annoyed at was the amount of emails I’ve received with regard to marketing
Especially the one that said I could have a free carry case for my dx1000 if I ordered now you’d had my money for best part of three months

April 12, 2024
Rated 5 out of 5 stars

Working as intended

Order came early than expected. After a few weeks of using, the lock and chain I purchased are working as expected. Overall, happy with the purchase so far.

April 10, 2024

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