Quality product which will hopefully live up to its anti-grinder expectations. The dust cover / reminder is a bit gimmicky, and I still think an alarmed disc lock adds to the deterrent.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Unreal service, shipped lightning fast, and so in need here in Southern California. Being able to deploy to the frame & rear wheel alone is enough to deter any potential thief. Trust me, I have had... See more
This a great lock no doubt, however a bright Day-Glo covering would obviously make it more visible and cost pennies. I've wrapped mine in Electrical green and yellow earth tape! Also the package was a... See more
DXF lock is useless for practical use. It is so short that you can not include the rear wheel which is standard security advice. Additionally it is so small that you can't even lock the bike to cert... See more
Company details
About Hiplok
Written by the company
At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world.
Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose.
We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment.
The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.
Contact info
Arch 5 Court Street Creative Arches, CV31 2DH, Leamington Spa, United Kingdom
- 01926298747
- support@hiplok.com
- hiplok.com
4.1
Great
905 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing product and support
I cannot recommend Hiplok highly enough. Not only they make great products, but their customer support is excellent. In a moment of distress I was able to get the support I needed in a super quick timeframe that gave me a great piece of mind.
April 12, 2024
Unprompted review
I feel safety in the air
April 8, 2024
Replacement Sleeve - GOLD
Initially sent me the incorrect replacement product but corrected the error immediately after I had reported the problem. Excellent customer support.
April 8, 2024
The screws for wall mounting all broke before they could be screwed into the wall.
While installing the Jaw wall mounts; the screws broke at the base of the head when they were only half way into 2x4. I had to use my own mounting hardware.
April 8, 2024
I love this brand!
I love this brand and this product! The customer service is great, and the delivery was prompt. Thanks very much
April 10, 2024
Good comms
There was an issue with my order, however it was sorted quickly to my satisfaction
April 9, 2024
More than happy with lock because it…
More than happy with lock because it just fits my honda x adv 750 rear tire happy days not to big happy 5 stars.
April 9, 2024
Outstanding lock
April 8, 2024
Great products and nice 20% discount on…
Great products and nice 20% discount on second purchase
April 2, 2024
Reply from Hiplok
Thanks for leaving us a review, we're glad to hear you're happy with your new lock!
Service could be better
Whilst the D1000 looks to be high quality, the service overall has been somewhat lacking. Response time to my initial request for information, about the DX1000 that I had ordered, was slow until I chased. I am going away on a trip and wanted the lock before then. However, the original date for delivery slipped by a month so I had to buy the D1000 which feels a little small for a motorcycle wheel. So overall, I'm disappointed the DX1000 wasn't available for my trip, that my initial email was ignored, and the D1000 feels like a compromise size wise, for motorcycle locking.
April 2, 2024
Reply from Hiplok
Thanks for leaving us a review, we're sorry for the delays with the response, this isn't typical so we'll take this on board and get this improved going forward. We're sorry the DX1000 wasn't in stock in time for your trip and for any disappointment caused by this. We're also disappointed this didn't arrive when originally expected but unfortunately delays in shipping to our warehouse held this back.
This lock is kryptonite
This lock is kryptonite. The only lock I trust on my scooter. The quality is superior to anything else. The service of this company is also unsurpassed.
April 2, 2024
Reply from Hiplok
Thanks for leaving us a review, we're so glad to hear you're happy with your new lock and that is giving you the peace of mind needed!
Thieves broke into my garage and tried…
Thieves broke into my garage and tried but failed to steal my bike. A few days later, they came back again but STILL could not get it. I have the gold-standard Hiplock change and wall mount.
So worth the investment, and I'm so grateful for their amazing products.
Thanks,
Mark
March 28, 2024
Reply from Hiplok
Thanks for leaving us a review, we're sorry to hear about the theft attempts but so happy our lock was able to keep your bike safe. Happy Cycling!
Quality Lock
Great lock,high quality and fits great to my bike and gives me great confidence that its safe and thats worth every penny
March 26, 2024
Reply from Hiplok
Thanks for leaving us a review, we're so glad to hear you're loving your new lock and that is giving you the peace of mind you need!
great support and fast delivery
March 26, 2024
Reply from Hiplok
Thanks for leaving us a review, we're really glad to hear you've been happy with our support and delivery!
Reply from Hiplok
Thanks for leaving us a review, we're so happy to hear we could help you and that you've been happy with our service!
Reply from Hiplok
Thanks for leaving us a review, we're really happy your happy with your new JAWs!
Reply from Hiplok
Thanks for contacting us, we're glad to hear you're happy with your new locks!
This is my second hiplock and it looks…
This is my second hiplock and it looks like it will be perfect for trips to the shops etc. Areas of low risk.
March 21, 2024
Reply from Hiplok
Thanks for leaving us a review, we're so happy you've been loving our locks!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.