I also order in 2/2020 and have tried several times to contact them and nothing. This really burns me up. I’ll never buy anything unless it’s local!
Hipsline
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See what reviewers are saying
We confirm your order of 2020-02-15 charged me $29.99 never got my purchase 😡Hello, We thank you for your message. As mentioned in our confirmation email, we put up to 48 hours to disp... See more
again i would rate this so called company negative stars but thats not an option! i ordered MONTHS ago and always got the run around, then on april 24th after i posted 3 other reviews i was told that... See more
order product, full charge when through my credit card..NOTHING RECEIVED, NO communication back on email inquiries sent. Site no longer accessible. i want my refund..no excuses. giving a 1 star is mor... See more
People also looked at
Ordered back in February and not…
Ordered back in February and not recieved item. Scammed me twice really as I automatically got put through to a link where you purchased the same item again without knowing until you checked your bank! Emailed them numerous times and they even denied being a scam company! Now cannot get anywhere with them as website closed and cannot email anymore. Defo wont be getting my items or a refund now!
May 13, 2020
Unprompted review
Reply from Hipsline
Hello Jemma
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
SCAM. COMPANY IS A RIPOFF!! 🤬
Honestly I wish I could rate them with negative stars. My order was placed on January 29th. I received a confirmation email and tracking number. They actually kept responding initially, just saying that my item hadn't shipped yet but they "promised that I would receive it." Then they changed their company name to Shaniah Casias. It read as "coming soon" on my original emails. They continued contact with me untill the end of March or early April (I'm not exactly sure, I would have to check my email history). I wish I had read these reviews BEFORE I ordered from them. At least someone told you guys that they went bankrupt and we're working on refunds. I guess I won't be receiving the product or a refund, as now no one returns my emails at all! I hope everyone on here reports this fraud of a company to the Better Business Bureau, Yelp, Facebook, Instagram, Twitter, Pinterest and any other social media platforms as you can! Look how many people got scammed by them!! Absolutely ridiculous!! 🤬
May 13, 2020
Unprompted review
Reply from Hipsline
Hello
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
I never received my order and i got the…
I never received my order and i got the go around with email. I’d like a refund immediately. It was obvious my order was never coming and i asked for the refund months ago.
May 13, 2020
Unprompted review
Reply from Hipsline
Hello Gen
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Hipsline body sculpt - never received
I ordered the hips line body sculpt on 9 March, and never received my product and the webpage to track is not even showing.
The delay is not due to covid as i am getting all my other post and parcels in a timely manner after ordering.
I can't seem to reach anyone so the only outcome is i want my money back as i will never be seeing my purchase.
May 13, 2020
Unprompted review
Reply from Hipsline
Hello Victoria
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
SCAM
Wish I had done some research! Never got my order. There is no contact info to try and even file a complaint or get a refund! How are these people able to scam customers like this. I was charged 3 times for and order I have never received!!
May 13, 2020
Unprompted review
Reply from Hipsline
Hello Tina
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Refund Received for Leggings
I had ordered a pair of leggings on April 1. By mistake, I ended up ordering two pairs, because this website's process does not have a 'Review' screen before confirming the order. I waited for my order for a month, and after posting a negative review online, I was told the company was bankrupt, and that they would issue a refund.
After daily emails to customer support to ask for that refund, my account was credited today.
I lost $5 in the exchange rate, so that was the 'cost' of getting my money back. I will also be extra careful in ordering items from unknown companies, especially now, when we're all so vulnerable.
I am giving them 4 Stars because they did issue the refund, on the same day that they said they would.
I hope their future business is successful, but I won't be ordering from them, unfortunately.
May 12, 2020
Unprompted review
Reply from Hipsline
Hello Coco
We thank you for your understanding in this matter
We take this opportunity to wish you an excellent day.
Best regards
Team Support
never came my package
never came my package, I did a Claim at my bank and they didn't approve.
May 12, 2020
Unprompted review
Reply from Hipsline
Hello Salzar
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Awful
Awful ! Purchased items over two months ago and still haven’t received . I emailed the support page and they said it was shipped late due to the Coronavirus! Still nothing.! I emailed again twice and no response and I can’t access the page to track the items as it’s not gone ! Total scam going to report !
May 12, 2020
Unprompted review
Reply from Hipsline
Hello Petra
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Third UPDATE
Third UPDATE
SO PLEASE STAY CLEAR OF THIS COMPANY i ordered items in February and nothing. I. A previous review was informed that o would be getting a refund if i emailed them. So i emailed about the product abd was having no luck, i emailed about getting a refund. Was told that I would get a refund and was sent a email stating that my order was canceled.
So now i haven't received items, i haven't received a refund and all i have is a cancelation of the order. Nobody is replying to the emails. So they have upgraded from scammers to theifs. They make empty promises with items that dont exist, they change their policies to their convince, poor customer service.... The list goes on and on. And now to this post i won't get a reply and if i do it will be please contact us at this email, which will be a fake email used only for a temporary time. Do yourself a favour and stay clear of them unless u want to support scammers, theifs and want a headache.
May 12, 2020
Unprompted review
Reply from Hipsline
Hello Genny
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
This company is a fraud
This company is a fraud! I received the follow up on my previous review advising I would receive a refund! I haven’t received anything from them at all! I will be reporting them to the BBB
May 12, 2020
Unprompted review
Reply from Hipsline
Hello Laveda
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
SCAMMED!!!
SCAMMED!!!! Do not order from these people. They are scammers and take your money yet never ship their product. They probably don’t even have a product. I’m in advertising and you bet I will make sure these people go down. I’ve been waiting over 3 months and they claim they don’t give refunds.
THEY ARE SCAMMERS
May 12, 2020
Unprompted review
Reply from Hipsline
Hello
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Email the support team for refund of items not received.
I ordered 2 products in March but never received them. I was very annoyed as the website is now gone but i found their support email address and emailed on 8th May and received a reply straight away. The refund was in my account today (11 May) While i am disappointed i did not receive the products and had to chase for a refund, once i did get through to them they were very efficient. This is tough times for businesses so maybe we just need to be more understanding
May 11, 2020
Unprompted review
Reply from Hipsline
Hello Emma
We thank you for your understanding in this matter.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Worst company ever now they don’t exist…
Worst company ever now they don’t exist no website it’s a scam. Requested my refund several times for an order made in Feb. They sent me the order confirmation wastes $49. I want my money back NOW
May 11, 2020
Unprompted review
Reply from Hipsline
Hello Jenny
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Never came
Never came. Now the website is invalid. DO NOT order from here - total scam.
May 11, 2020
Unprompted review
Reply from Hipsline
Hello Taylor
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
SCAMMED
SCAMMED! Ordered in April, a few weeks later, it said estimated 24th April for delivery. I wait and check back again a week later and the link didn't work to check order. Website changed and no messages from seller. DO NOT ORDER
May 11, 2020
Unprompted review
Reply from Hipsline
Hello TTS
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Scammers!!
I placed an order on the 7th of February of two orders, one of which was a duplicate due to bad internet connection. To this date, despite emailing them on the 8th of February and on several more occasions I still haven’t received the two items I purchased (order n.211395HL and n.211394HL.
Orders were places before Covid pandemic and I chased them so many times. This is the most disgusting unprofessional company ever. I want my money back now of $59.98 which came out of my bank account on the 8th of February! It is a disgrace stealing money like that to people and never sent what you were offering.
I will take this further if a resolution which is overdue is not resolved.
May 11, 2020
Unprompted review
Reply from Hipsline
Hello Daniela
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Scammers!!!
The worst service and I still have not received the product since March 2020. Been sending emails and no reply as well. Even the webpage is unavailable. The same lame excuse “due to Covid” all the other product in the world has been shipped- yours till now no news. I wanted a refund and I have been asking it via email but no reply as well.
May 11, 2020
Unprompted review
Reply from Hipsline
Hello Subah
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Scammed
They say, if its too good to be true dont do it. I placed my order Feb 7, 2020 and still waiting. I will never order from this company again. I've learned my lesson and will only order online from reputable companies, even if it means I have to pay more.
May 11, 2020
Unprompted review
Reply from Hipsline
Hello Francine
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Still haven’t received refund or…
Still haven’t received refund or product, even after my last BAD review that you responded to. You should be ashamed. I want my money back, NOW.
May 10, 2020
Unprompted review
Reply from Hipsline
Hello Heather
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
I ordered my items on the 3rd march…
I ordered my items on the 3rd march 2020 and am still waiting. Any idea when they may turn up. 😡
May 10, 2020
Unprompted review
Reply from Hipsline
Hello Jue
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
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