I also order in 2/2020 and have tried several times to contact them and nothing. This really burns me up. I’ll never buy anything unless it’s local!
Hipsline
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See what reviewers are saying
We confirm your order of 2020-02-15 charged me $29.99 never got my purchase 😡Hello, We thank you for your message. As mentioned in our confirmation email, we put up to 48 hours to disp... See more
again i would rate this so called company negative stars but thats not an option! i ordered MONTHS ago and always got the run around, then on april 24th after i posted 3 other reviews i was told that... See more
order product, full charge when through my credit card..NOTHING RECEIVED, NO communication back on email inquiries sent. Site no longer accessible. i want my refund..no excuses. giving a 1 star is mor... See more
People also looked at
Well i guess i got my answer..i ordered…
Well i guess i got my answer..i ordered in march never recieved my item..cant get in touch with anyone...this is so disappointed..
May 10, 2020
Unprompted review
Reply from Hipsline
Hello Sherise
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Ordered my product on april 3drd anfd…
Ordered my product on april 3drd anfd still nothing received...
Went on web site and it is unavailable .
Customer service never has any answers and will not give me refund...
Thank you very much for your purchase!
Shipment Details:
We confirm your order of 2020-04-03 19:59:48 +0200.Your order number is 29383.
Your order will be shipped shortly. You can track your order here :
Please help
May 9, 2020
Unprompted review
Reply from Hipsline
Hello Michelle
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
SCAM!!
SCAM!!! Hipsline
SCAM! SCAM! SCAM! Is HIPSLINE
In 2/14/20 I bought a HIPSLINE product and never receive the product. I contacted the company and they been giving me all excuses. Now I’m filling a claim, because I Need my money back.
I will never purchase from this or any company on line....
May 9, 2020
Unprompted review
Reply from Hipsline
Hello Susy
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
I wish I read the reviews about this company …
I guess due to COVID-19, either my order is delayed or was never shipped. It has been 2mo and I still haven't received my order. I emailed Hipsline regarding my order status and told them that tracking details wasn't available anymore. I requested my money back. But they kept giving me running around. After writing my review on TrustPilot website, got their attention. Finally they have refunded my money. I am very thankful for that.
May 9, 2020
Unprompted review
Reply from Hipsline
Hello ¨Priya
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Hello I made a purchase on 4/15/2020
Hello I made a purchase on 4/15/2020. I never received my item and was charged twice. I just want my refund before I report y'all. I did send a refund email but no reply.
May 9, 2020
Unprompted review
Reply from Hipsline
Hello Shakira
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Ordered on 02/18/2020 and never…
Ordered on 02/18/2020 and never received. I contacted the company and was given several different excuses. Never refunded or received the product and now the website has been shut down. Scammers
May 9, 2020
Unprompted review
Reply from Hipsline
Hello Tammy
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
SCAM!!! Hipsline
SCAM! SCAM! SCAM! Is HIPSLINE
In 2/26/20 I bought a HIPSLINE product and never receive the product. I contacted the company and they been giving me all excuses. Now I’m filling a claim, because I Need my money back.
May 8, 2020
Unprompted review
Reply from Hipsline
Hello BBMARLIE
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Thank you to hipsline
Thank you to hipsline . I got my refund as promised
May 8, 2020
Unprompted review
Reply from Hipsline
Hello Shirley
We thank you for your feedback and understanding in this matter
Kind Regards
Team Support
I got horrible service
I got horrible service. I ordered 2 things and asked multiple times for a refund and.....nothing!! No items and no refund to my acct. This was the end of Feb.
May 8, 2020
Unprompted review
Reply from Hipsline
Hello Brenda
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
I wanted to give yhis company no stars
I wanted to give yhis company no stars. Scammers. Do Not use. Ordered and never received my product.
May 8, 2020
Unprompted review
Reply from Hipsline
Hello Linda
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Reply from Hipsline
Hello Rosa
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
HORRIBLE EXPERIENCE!!!
I rate the whole experience with a star because there is no option to give NONE!
I placed my order on the 9th of February. It has been 3 months and I have not received my parcel yet. I have exchanged emails for the first 2 months, until they started ignoring me for the month of April. The lack of support has been huge from the beginning, since I will receive a new email every time with a different opinion, where nothing would be explained to me and with the same copy and paste end. At the end, I never knew where my package was, I never received my order or a refund and the whole experience is just awful. I have never experienced anything that horrid before. NEVER AGAIN AND I WILL NEVER RECOMMEND THEM!
Please STAY AWAY FROM THEM! They are scam!!!!
May 7, 2020
Unprompted review
Reply from Hipsline
Hello Raquel
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Placed my order on the 15th of March…
Placed my order on the 15th of March 2020 which had a tracking number. On the 17th of April 2020 still had not received my order. So I emailed max got this response;
Dear Customer,
We thank you for your message.
As mentioned in our confirmation email, we take up to 48H to ship your order. Currently, due to a large volume of requests, the delivery time is longer.
We make sure your package is delivered as quickly as possible. In the meantime, you can track your order here: https hipsline tracking
We thank you for your understanding and we take this opportunity to wish you a great day.
Best regards,
Wazifa
Team Support
Now the tracking number doesn’t work and they are no longer answering my emails. Can’t believe they can take your money and not give a dam. Scammers! I will be making sure no one else gets hurt by them.
May 7, 2020
Unprompted review
Reply from Hipsline
Hello Nami
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Reply from Hipsline
Hello Candice
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Do not order from this company!!!
I only gave 1 star because I had to do something to be able to write a review! This is a total scam! I ordered couple months ago. Still do not have my product. Emails aren't being answered anymore asking where my order is. Couple emails ago I asked for a refund and cancel order they told me no they couldn't do that and since have not answered any emails!! The tracking tab doesn't link you anywhere to even check on order anymore!
5/18/2020 Still no refund after they told me they would 2/3 biz days!!!
5/23/20 still nothing. I got an email after last review stating my money had been refunded. To watch my bank acct for it. NOTHING! Then also was asked in email to change my review. Ummmm NO! This scam of a company!!
May 6, 2020
Unprompted review
Reply from Hipsline
Hello Ciara
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Website allowed 3 dupe orders without…
EDIT:
I have actually had a refund now, bar £2 which I’m assuming is just exchange rate so I’m not complaining about that.
Glad to have it back. Email the refunds email they mention and hopefully you all get yours back too
Website allowed 3 dupe orders without inputting card details.
Was told I’d get a refund for the 2.
Over a month later I am still waiting for my product AND my refund.
TOTAL SCAM
Not replying to emails now!
You should be ashamed of yourself especially in the current climate
EDIT:
UK people... I’ve spoken to a police friend and he has advised to report on actionfraud.police.uk
EDIT AGAIN:
Company have actually been in contact and had the audacity to ask me to change my review “when” I get my money back.
They told me it will be in my account in 2-3 days time. It has been 2-3 days since that was emailed to me. Complete crap on their end. I will update you all IF I ever get a refund
May 6, 2020
Unprompted review
Reply from Hipsline
Hello Nicole Louise
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
TOTAL SCAM!!
TOTAL SCAM!!! Never received my order and i would email then constantly with very little replies, then all of a sudden no more replies and website no longer exist.. wow! Had to file claim with bank to get my money back, so inconvenient.
May 6, 2020
Unprompted review
Reply from Hipsline
Hello Mary
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
I got duped also
I got duped also! These people are a complete SCAM!!!! I am going to report them to the BBB!!! Taking people hard earn money !
May 6, 2020
Unprompted review
Reply from Hipsline
Hello Hillard
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
I’m disgusted after having a…
I’m disgusted after having a confirmation email being sent after I waited 2 weeks to receive a confirmation email to locate my item. I received an email confirming my product so does this mean I get refunded after you have my card details ? As I’m starting to think this is a scam.... why tell me my order has been shipped if your now going to say you’ve gone bankrupt? Why was I not notified of this? I await your reply
May 6, 2020
Unprompted review
Reply from Hipsline
Hello Ruby
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
I made an order in February 27 and I…
I made an order in February 27 and I still haven't received anything. I emailed them and they were supposed to check with the "carrier" and track my order. I also requested a refund and said I couldn't get a refund because it was pass the date. But why would they charge my card if they haven't sent me anything? Is a scam!!
May 6, 2020
Unprompted review
Reply from Hipsline
Hello Liliana
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
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