I also order in 2/2020 and have tried several times to contact them and nothing. This really burns me up. I’ll never buy anything unless it’s local!
Hipsline
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See what reviewers are saying
We confirm your order of 2020-02-15 charged me $29.99 never got my purchase 😡Hello, We thank you for your message. As mentioned in our confirmation email, we put up to 48 hours to disp... See more
again i would rate this so called company negative stars but thats not an option! i ordered MONTHS ago and always got the run around, then on april 24th after i posted 3 other reviews i was told that... See more
order product, full charge when through my credit card..NOTHING RECEIVED, NO communication back on email inquiries sent. Site no longer accessible. i want my refund..no excuses. giving a 1 star is mor... See more
People also looked at
Made a purchase back on 31 March
Made a purchase back on 31 March. My credit card was charged , I've reached out several times and received a message saying I would hear back in 72 hours. Never have. Now its May and have yet to see or get my purchase.
May 2, 2020
Unprompted review
Reply from Hipsline
Hello Sophia
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
SCAM SCAM SCAM
SCAM SCAM SCAM - UPDATE
After my first review, I received the response that everyone else received regarding a refund, I was very sceptical that this would happen but I still emailed the address in the message, this was on 20th April, I received the response below:
Hi ,,
Thank you for your message.
We have just made the refund. Are you ok to leave a review for us on Trust Pilot as soon as you get the refund ?
We thank you for your understanding and we take this opportunity to wish you a great day.
Best regards
Team Support
Yes, you guessed it, still no refund. I am absolutely furious that this company has taken advantage of so many people, so many in the same situation yet no one can do anything about it 😡😡😡
May 2, 2020
Unprompted review
Reply from Hipsline
Hello Nicki
We thank you for your message.
We are sorry that you have not yet received your order.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Made a purchase back on 31 March
Made a purchase back on 31 March. My credit card was charged twice, two different amount. I've reached out several times and received a message saying I would hear back in 72 hours. Never have. Now its May and have yet to see or get my purchase.
May 2, 2020
Unprompted review
Reply from Hipsline
Hello Leslie
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
I ordered Hipsline back in March
I ordered Hipsline back in March. It's now freakin May. I got one email stating it was on the way, and that was more than 3 weeks ago. I then sent an email saying I wanted a refund, but no response. I found out about so called Hipsline on Facebook.
Nothing but a scam! People keep your money. It's not worth it!
May 2, 2020
Unprompted review
Reply from Hipsline
Hello Dianne
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
I have yet to receive my order
I have yet to receive my order, tracking claimed that it was on its way, then I noticed that the estimated arrival date changed 3 times. I contacted customer service and the promised to look into it and if neede they would send another 1. I have sent 2 more emails and now I have not received any response or product. But they have my money.
May 2, 2020
Unprompted review
Reply from Hipsline
Hello Ecrimmins
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
I bought this in good faith after being…
** Update, despite the disappointing reviews I had seen on here, I did contact the company using the email I found here. They were nothing but helpful and did refund my money within 2-3 days of my request without any issue**
I bought this in good faith after being bombarded with ads on Instagram, after checking again today in my emails I've not received anything from them since April 7th. When I clicked on any of the links in the email, they don't work and the website has disappeared. Fearing I've been scammed, I found these reviews all with standard replies saying they have gone bankrupt and a refund enail address. I've emailed it but I am not holding out much hope I will get my money back. I'm not working, I only bought it beause I needed something to assist with home workouts. So annoyed
May 1, 2020
Unprompted review
Reply from Hipsline
Hello Jessica
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
I ordered this product via Instagram…
I ordered this product via Instagram after watching several of their videos. My story is the same as the other complaints. They claim shipment is delayed because of Corona. I've sent them several emails. Still no response. I will be reporting them.
May 1, 2020
Unprompted review
Reply from Hipsline
Hello Leah
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
I would give less than one star if I…
I would give less than one star if I could. I ordered this product in February and still have not received it and now it is May 1. I have sent them emails multiple times and tried contacting them through their site. They told me at first that my order was just delayed and it is still coming. Then when I tried to put my tracking number in again my order was not found. I sent them an email and they said they would check. I told them I needed to be refunded the money or sent the product. They then told me that my order was lost. I then again said I needed the product or my money back. They sent me another email stating that they sent the product. That was over two weeks ago now.
May 1, 2020
Unprompted review
Reply from Hipsline
Hello Isabella
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Stole my money
Stole my money....ordered way back in February....order not received...emailed numerous time....response on last email was that they were going to reship my order that was end of march...still nothing! UPDATE asked to email order # to them for refund....nothing came of it email won't send they are CROOKS!!!!
Shelley Miller
May 1, 2020
Unprompted review
Reply from Hipsline
Hello Shelley
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
STOLE MY DINERO
stole my money from me and gave me the same excuse. then delete the website
May 1, 2020
Unprompted review
Reply from Hipsline
Hello Monique
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
I have not received my item well…
I have not received my item well actually 2 of these items I ordered 2 by accident during check out. Been trying to get a hold of them yet same response everytime and no item sent scammers!!!!
May 1, 2020
Unprompted review
Reply from Hipsline
Hello Centeno
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Stole my money
The website was so misleading and I bought 2 accidentally. It wasn’t even clear until I checked my bank account. They said they’d refund one but didn’t, I’ve now tried tracking the item and company have gone bust! I’ve emailed them for a refund as they’ve replied below so let’s see shall we!
May 1, 2020
Unprompted review
Reply from Hipsline
Hello
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Wish I could give you 0 stars
Wish I could give you 0 stars. They take your money and give you nothing . I will never buy anything similar off a FB ad...they still selling under different names now. TOTAL SCAM😡
May 1, 2020
Unprompted review
Reply from Hipsline
Hello
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 working Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
I wish I could give them a "0"!
I wish I could give them a "0"!! I ordered the end of February and never got anything. Now I can't even get an update or talk to anyone and their website is down. I really want my money back.
May 1, 2020
Unprompted review
Reply from Hipsline
Hello Hilda
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
Horrible
I ordered on February 20, with an expected delivery date of February 27 - March 6. Then it got delayed to March 6 - March 12. On March 30 it was still saying delayed until March 6 - March 12. At this point I knew it wasn’t really coming so I sent them an email demanding a refund. On April 2 they replied saying all orders were delayed. Now I look and the site is down and they say they went bankrupt. All I know is my money better be back.
April 30, 2020
Unprompted review
Reply from Hipsline
Hello Requita
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
For order placed in February - nothing receiveded
For order placed in February, we did not hear anything...
After many emails through the months, we have gotten confirmation that order would be delivered. Still not heard anything
Today, April30, I sent email to refund at hipsline dot com and hope the company still got some responsible people working who can use refunds
I can accept delays, but I cannot accept lack of communication - and definitely cannot accept any feedback with misinformation
Hipsline - please look out for email concerning order #216558HL - I expect a quick response ....
April 30, 2020
Unprompted review
Reply from Hipsline
Hello Morten
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
NEVER GOT MY PRODUCT I ORDERED ON MARCH 8th
I wish I didn’t have to put a rating. I have been reaching out to this company since the beginning of March. I kept getting the same vague answers and over again. I has reached out to this company several times. I even had updates that my order was going to arrive on March 30th and it is now been almost two months and still nothing. I went on the site today and it doesn’t even exist anymore. Never will I trust ordering anything from Instagram.
April 30, 2020
Unprompted review
Reply from Hipsline
Hello Valencia
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
SCAM
I was one of those people who believed that I could never be scammed. Boy was I wrong! I placed an order March 6 and since then I have been going back and forth via email asking for a refund because it was way past a month and my item did not arrive. They told me the carrier had lost my package and they were going to send a new one. Why would I want a new one when I've asked for a refund?
Were not getting our money back. The website isn't even there anymore which is literally a slap to the face this makes me so mad. This is ridiculous, especially during a time like this. Probably going to call my bank tomorrow and see if I can somehow get back my money!
April 30, 2020
Unprompted review
Reply from Hipsline
Hello Erica
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
They responded to my original post…
They responded to my original post saying the company has gone bankrupt due to Covid, and that I can reach out to them to be issued a refund. Why would this company tell me my order was shipped and then say they went bankrupt ? Just hearing lie after lie. I won’t be going through them for a refund, as I’m sure I’ll never see it, and I’ve already contacted my bank and the BBB.
April 30, 2020
Unprompted review
Reply from Hipsline
Hello Melissa
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
So far I am so disappointed I placed an…
So far I am so disappointed I placed an order in February 2020 for two products. One response email that they would look into within 24 hours. No response since. I have emailed several times and still no response. I want a full refund. This is a scam unbelievable!!!!
April 29, 2020
Unprompted review
Reply from Hipsline
Hello Fiona
We thank you for your message.
We are sorry that you have not yet received your order.
The essential and draconian measures taken by the whole world to defeat the Corona Virus had a negative impact on our Hipsline company and we went bankrupt. We can no longer resume our activity unfortunately.
Please note that we are currently working on the reimbursement of orders that could not be sent. We are monitoring the situation closely and invite you to send us an email to refund@hipsline.com with your order number. The refund should arrive after 2-3 Days.
We apologize for this inconvenience and thank you for your understanding.
We remain at your disposal and we take this opportunity to thank you for your purchase from us.
Best regards
Team Support
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