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Rated 1 out of 5 stars

I am extremely disappointed with the way Somerset Bridge Insurance has handled my case. I wish I had checked the reviews beforehand, as many customers seem to have had similar negative experiences.... See more

Rated 1 out of 5 stars

Hi the worst company to do business with. I had really bad experience with them. Returned my car 2 weeks ago and today they paid me back only half of the deposit. Without any explanation. Really un... See more

Company replied

Rated 1 out of 5 stars

After paying for Rent to buy for 10 months with £500 deposits I Lost my dad and after notifying this company that I will travel home for the funeral,they told me to bring the vehicle to park it in th... See more

Company replied

Rated 1 out of 5 stars

I just hire a car from this company , and been trying to get in touch for 3 days and getting answer machine saying, " office is shut" I just wonder what happens if I run into trouble, who do I call... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

Hello Everyone & Welcome We are one of the leading PCO companies in London and strive to make your experience one that you will remember for all the right reasons. We understand that each driver has different requirements and that the PCO market is a dynamic and diverse industry which is constantly evolving. We aim to be at the forefront of this change and ensure that all our drivers, new and current are part of this exciting journey with us! Get in touch with us today to see how we can tailor our packages to suit your needs!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

175 reviews

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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hirebrid support was very helpful

June 12, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Sir,

Thank you for the review and rating. If you require any help please do not hesitate to contact our office at info@hirebrid.co.uk.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Very professional company. Always there to help.

I have used HireBrid for over a year and have always had fairly quick responses when needed. Like with most organisations, there are benefits and drawback. When requesting assistance for my own personal reasons, they have been very understanding and provided me with various options to suit my own personal requirements. They may not be the cheapest in the market but they make up for it with their professionalism and customer service.

Would highly recommend to use HireBrid as they are flexible and cater to each individual when needed.

April 3, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr Wilson,

Thank you for the kind review. We are glad that you like our tailored approach and we appreciate these are hard times for all individuals and we are doing our best to help you in all aspects. If there is any more information you require please do not hesitate to get into contact with us via email.

Stay safe.

Kind regards,

Hirebrid Team

Rated 4 out of 5 stars

Very good

Very good experience with them.Hope to keep doing business

April 3, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr Zotti,

Thank you for the review. If there is any more help you require please do not hesitate to contact us.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Am having very bad experience evrywhere…

Am having very bad experience evrywhere in everything's the world is turning up and down just want to wish everyone all the best in life to come.

April 2, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr Mootoosamy,

Thank you for the review. Please keep safe and we wish you the best from everyone at Hirebrid.

Kind regards,

Hirebrid Team

Rated 3 out of 5 stars

not very disciplined but quite flexible…

not very disciplined but quite flexible in business.

April 1, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Customer,

Thank you for the review. If there is any issue please do not hesitate to contact us and we will try our best to help.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Amazing service...

Hirebrid helped me make the best choices and decisions when it came to selecting a vehicle. The procedure was very simple and there was a great selection of cars to choose from.

April 1, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr Mian,

Thank you for your kind words. If there is any more information which you require please do not hesitate to contact us.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Excellent customer services.

April 1, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr Osman,

Thank you for the review. We will continue to serve and support our customers in any way we can.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Great company

Great company to deal deal with, have recommended them time and time again and will continue to do so.

April 1, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr Raghoobar,

Thank you for the review. If there is any help you require or questions please email us and we will help in the best way we can.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Keep up the good work

April 1, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Serdar,

Thank you for the kind review. If there is any way we can help please contact us via email.

Kind regards,

Hirebrid Team

Rated 2 out of 5 stars

Fkit

Not too good and not too bad

March 31, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Steve,

Thank you for the review. So that we may get some more feedback please email into the office with any issues which you have been experiencing.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Very professional and friendly company

Very professional and friendly company.
I must say that they do go beyond the call of duty. I mean because of Corona virus I was unable to make few rental payment so instead of blocking my account and car they called me and politely discussed my current situation the came with a payment plan which I can afford. Basically they only charge insurance amount for the car and nothing for the company and the car as if the car is free.i do respect companies like HIREBRID who believe and still have moral values. Kind regards Arsalan Raza (LS17MTU)

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

So far you are doing the best you can…

So far you are doing the best you can by supporting your customers in this crucial time (driver's) hope you will do more very grateful to be your customers thanks

March 31, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr Abdi,

Thank you very much for the review. We know these are testing times for all involved, so we are only doing our best to try to help our customers and if there is any more information or help you require please contact us via email.

Thanks and Stay Safe,

Hirebrid Team

Rated 5 out of 5 stars

Very good company and polite people to…

Very good company and polite people to deal with. Always flexible. I’m very happy that I am with this company for Car Hire

March 31, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr Faizan,

Thank you for the review. We here at Hirebrid are glad you are enjoying our service and we look forward to being able to help you in any way we can. Please email us for any further information which you require.

Thanks and Stay Safe,

Hirebrid Team

Rated 5 out of 5 stars

Hirebrid the best in town!!!

Hi,
I will recommend to every Driver to go with Hirebrid, they are the best in all means.
Thank you so much

March 31, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Miss Rabbouj,

Thank you very much for your kind words. If there is anything else you require from Hirebrid please do not hesitate to contact us via email.

Thanks and Stay Safe,

Hirebrid Team

Rated 4 out of 5 stars

Hirebrid is doing ok then other hire…

Hirebrid is doing ok then other hire companies they honest

March 30, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Niaz,

Thank you for the review. We try to make sure we are completely honest with our customers. If there is anything you think we can improve please let us know by sending an email.

Thanks and Stay Safe,

Hirebrid Team

Rated 5 out of 5 stars

Am very pleased to do business with you…

Am very pleased to do business with you the way you handle customer,
Thank you.

March 30, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr Igga,

Thank you for the review. If you need any help from us here at Hirebrid please do not hesitate to contact us via email.

Thanks and Stay Safe,

Hirebrid Team

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