HireBrid Reviews 175

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I am extremely disappointed with the way Somerset Bridge Insurance has handled my case. I wish I had checked the reviews beforehand, as many customers seem to have had similar negative experiences.... See more

Rated 1 out of 5 stars

Hi the worst company to do business with. I had really bad experience with them. Returned my car 2 weeks ago and today they paid me back only half of the deposit. Without any explanation. Really un... See more

Company replied

Rated 1 out of 5 stars

After paying for Rent to buy for 10 months with £500 deposits I Lost my dad and after notifying this company that I will travel home for the funeral,they told me to bring the vehicle to park it in th... See more

Company replied

Rated 1 out of 5 stars

I just hire a car from this company , and been trying to get in touch for 3 days and getting answer machine saying, " office is shut" I just wonder what happens if I run into trouble, who do I call... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

Hello Everyone & Welcome We are one of the leading PCO companies in London and strive to make your experience one that you will remember for all the right reasons. We understand that each driver has different requirements and that the PCO market is a dynamic and diverse industry which is constantly evolving. We aim to be at the forefront of this change and ensure that all our drivers, new and current are part of this exciting journey with us! Get in touch with us today to see how we can tailor our packages to suit your needs!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

175 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I love the company I think they are no1…

I love the company I think they are no1 among the Other company in uk I have being with them more than a year they nice
1; they value their customer
2: They respect their customer
3; we are treated fairly

March 30, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr Weah,

Thank you for the review. We try to help all of our customers and we are glad that this is being recognised by customers such as yourself. If there is any more information you need or require please do not hesitate to contact us via email.

Thanks and Stay Safe,

Hirebrid Team.

Rated 5 out of 5 stars

A great company to work for

A great company to work for. Very professional but at the same time very understanding people. It's very difficult time in UK because of corona virus but they are helping driving alot to be safe and offered heavily discontinued rent just to help drivers to be on their feet again.i can honestly recommend this company to all cab drivers. Kind regards Arsalan Raza

March 27, 2020
Unprompted review
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Reply from HireBrid

Dear Mr Raza,

Thank you very much for the kind words. We are aware this situation is not the ideal and we want to help our drivers in any way that we possibly can. If you need anything else please do not hesitate to contact us via email.

Hirebrid Team

Rated 5 out of 5 stars

Would just like to thank Mohammed for…

Would just like to thank Mohammed for his excellent service while I was renting from Hirebrid. Quality company!! Thanks Mo

November 28, 2019
Unprompted review
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Reply from HireBrid

Dear Mr Bakhar,

Thank you for the review. We will be sure to tell Mohammed of your positive experience with us. Glad that you enjoyed our service.

Kind regards,

Hirebrid Team

Rated 1 out of 5 stars

Want your deposit back

Want your deposit back? Forget about it!

November 18, 2019
Unprompted review
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Reply from HireBrid

Dear Mr H,

We are sorry that you feel this way. Please can you send us an email at info@hirebrid.co.uk so that we can look at your file and answer your issue?

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Fantastic service from them ! Recommended

Fantastic service from them always dealt with any need I had, very professional and I would recommend if your looking to rent a car for PCO. Big thanks to Mj.

July 9, 2019
Unprompted review
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Reply from HireBrid

Dear Mr Qazim,

We are glad you are enjoying our service. We will be sure to let our team know how much you appreciate the professionalism.

As always, any questions please let us know.

Kind regards,

Hirebrid Team

Rated 1 out of 5 stars

After paying for 10 months for Rent to buy 2years agreement

After paying for Rent to buy for 10 months with £500 deposits I Lost my dad and after notifying this company that I will travel home for the funeral,they told me to bring the vehicle to park it in the garage that it should be collected when I come back and when I come back I called them for the collection and they told me my agreement has been terminated Without prenotification .I mean you know how it is when you travel outside UK and come back .i didn’t know this people are heartless company, full of deceit ,they are not reliable,not considerable, fully liars.they have my £500 deposits
Please Volks be careful when dealing with this guys.

July 3, 2019
Unprompted review
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Reply from HireBrid

Dear Mr Onyejika,

We are very sorry to hear of your experience.

I am sure you would have been told of the holiday pay and unfortunately you had used up all of your holiday pay and therefore the contract was breached if you go abroad without paying the rent due. Everything is written in the contract which you are given ample time to read when you pick up your car.

I hope this situation has been sorted out. If not please contact us in the office and we will be more than happy to help you!!!

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Mohammed has been very helpful

Mohammed has been very helpful, he will deal with any issues you may have as quickly as possible.

June 11, 2019
Unprompted review
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Reply from HireBrid

Dear Mr Nash,

Thank you for the kind review. We will be sure to tell Mohammad how helpful he was to you.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Mohammad is nice guy and friendly and…

Mohammad is nice guy and friendly and responsible for his job and duty which is got about customers so big thanks

May 11, 2019
Unprompted review
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Reply from HireBrid

Dear Mr Farzin,

Thank you for the 5 star review and we will be sure to forward the review and kind words onto Mohammad.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Just want to give a huge thanks to…

Just want to give a huge thanks to Mohammed for his professionalism towards me and for all the help he has provided me with throughout my rental with Hirebrid

May 11, 2019
Unprompted review
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Reply from HireBrid

Dear Mr Dmitar,

Thank you and glad that you enjoyed the 5 star Hirebrid service.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Great customer service Mohammed was…

Great customer service Mohammed was great guy very friendly and helpful

May 11, 2019
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr Parshotam,

Thank you for the review. We will be sure to forward the kind words on to Mohammad.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Mohammed provided really quick

Mohammed provided really quick, friendly and professional service today, the car is ready to go. Thank you!

May 11, 2019
Unprompted review
HireBrid logo

Reply from HireBrid

Dear My Balint,

Thank you for the kind review. If there is anything we can do to help please do not hesitate to contact Mohammad.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Thanks Mohammed

I would like to take this opportunity to thank Mohammed for His efficiency and professionalism.
I hope Hirebrid appreciate the great value he brings to your company
Many Thanks
Valter Nazzaroli

April 8, 2019
Unprompted review
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Reply from HireBrid

Dear Mr Nazzaroli,

Thank you for the kind review. We will be sure to tell Mohammad about the good work he is doing and to keep it up as customers appreciate it a lot.

Thanks,

Hirebrid Team

Rated 1 out of 5 stars

I had rent to buy from this company and…

I had rent to buy from this company and they told me lies about everything and service was very bad

April 1, 2019
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr Sadeghian,

We are very sorry to hear of your bad experience. We would like to rectify this with you so please give us a call at your earliest and then we can look to see what the problem was. We do not like to leave our potential customers not aware of our service.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Looking for a PCO vehicle to rent in…

Looking for a PCO vehicle to rent in London ? Then hirebrid is the best company hire PCO cars.

March 16, 2019
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr. Suge,

Thank you for the kind review.

Hirebrid Team

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