HireBrid Reviews 

175
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I am extremely disappointed with the way Somerset Bridge Insurance has handled my case. I wish I had checked the reviews beforehand, as many customers seem to have had similar negative experiences.... See more

Rated 1 out of 5 stars

Hi the worst company to do business with. I had really bad experience with them. Returned my car 2 weeks ago and today they paid me back only half of the deposit. Without any explanation. Really un... See more

Company replied

Rated 1 out of 5 stars

After paying for Rent to buy for 10 months with £500 deposits I Lost my dad and after notifying this company that I will travel home for the funeral,they told me to bring the vehicle to park it in th... See more

Company replied

Rated 1 out of 5 stars

I just hire a car from this company , and been trying to get in touch for 3 days and getting answer machine saying, " office is shut" I just wonder what happens if I run into trouble, who do I call... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

Hello Everyone & Welcome We are one of the leading PCO companies in London and strive to make your experience one that you will remember for all the right reasons. We understand that each driver has different requirements and that the PCO market is a dynamic and diverse industry which is constantly evolving. We aim to be at the forefront of this change and ensure that all our drivers, new and current are part of this exciting journey with us! Get in touch with us today to see how we can tailor our packages to suit your needs!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

175 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.6

All reviews

(175)

1 review in the last 12 months

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Rated 5 out of 5 stars

Rent to Buy AMazing

Rent to Buy AMazing
when i went there i was going to get a car to rent , but i saw they have new Prius + model .
i took this one and i dont have any worries or issues as this car will belong to me when i finish paying my rent. thank you for the help and i would recommend speaking to Mo - he is very good guy . i am very happy with them and they help me with Uber papers

June 2, 2018
HireBrid logo

Reply from HireBrid

Hi Abdi,

Thank you for your review.

We try to help all our drivers with any issues they may have while uploading their papers.

Please do not hesitate to call if you have any other questions.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

VERY GOOD CHEAP RENT

VERY GOOD CHEAP RENT - 2 - BUY

i was saw them on the bus and called to ask about pruis model.
They told me come to office and they will help me to choose right car for what i wanted.
Left with brand new 18 Prius same day and helped me with Uber papers

Thank you and i recommend them highly

Hail

June 2, 2018
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Reply from HireBrid

Hi Hail,

Thank you for the review and we are happy that we could provide you with the rent to buy car you wanted.

If you have any questions please do not hesitate to contact us!! We will be more than willing to help you.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Fast and Efficient

The guys there are amazing. Very straight forward. They made life easy. Will recommend them anytime.

May 30, 2018
Unprompted review
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Reply from HireBrid

Hi Richard,

Glad that we could be of service and we hope that you are enjoying your car from Hirebrid.

If you have any questions please do not hesitate to contact our team.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

I have not rented a car hire before

I have not rented a car hire before, you guys are doing good,I will introduce my friend's to your company,if anyone is interested.

May 25, 2018
Unprompted review
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Reply from HireBrid

Hi Gabriel,

Glad to hear we are doing well! We always want to be helpful and make sure you are ready to drive away happy from Hirebrid.

If you have any questions please do not hesitate to email us.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Trust me there are good

I would recommend hire bird to every one the price is reasonable and the car are brand new even though sometimes there phone line is busy other then GOOD

May 24, 2018
Unprompted review
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Reply from HireBrid

Hi Mohammed,

Thank you for the review and we are glad that you are enjoying your car!

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Really Good !

Really Good !
I went to get Rent to buy Prius , very good server !
They give me brand new car at good rate
ask for mo he is very help full and helped me with uploading paper work as well

Sandeep

May 24, 2018
Unprompted review
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Reply from HireBrid

Hi Sandeep,

We are glad that you enjoyed your experience at Hirebrid and hope you are enjoying your brand new Prius.

If you have any questions then do not hesitate to email us.

Kind regards,

Hirebrid Team

Rated 1 out of 5 stars

KEEP FAR AWAY FROM THIS PLACE

Everything looks okay at first place but then.... staff is ignoring your emails, phonecalls and dont really care about customers!! I've been promised to receibe call from them but I always have to chase them as the never called back! After car was returned they've charged me for fuel cost when I gave them more than I had when picked up vehicle! This is joke! Also charged me for 3 tickets wich never come to my house!!! Obviously I will report it to police and solicitor! Dont make mistake!! Hire ANYWHERE else but not here. Disgusting company!

May 23, 2018
Unprompted review
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Reply from HireBrid

Hi Sebastian,

As you know we provide all customers with a check sheet once they take a car from us. When the car was returned it was mentioned to you about the tank and you have signed a check sheet agreeing to the same.

As per company policy any tickets which are received to our offices while you are driving the car is the responsibility of the driver. I am sure you can understand that.

If you have any questions please email in on info@hirebrid.co.uk.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Excellent service

Excellent service. I’ve had my car from hirebrid for a while now. Staff were very friendly and sorted out all the paperwork prior to my arrival. What ever the issue there is always someone ready to help just one phone call away. Good price with insurance included. Would definitely recommend to anyone I know who needs a PHV!!

May 23, 2018
Unprompted review
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Reply from HireBrid

Hi Siva,

Thank you for the review.

We at Hirebrid are glad you appreciate the service we provide and we are happy to help you whenever you require any assistance.

If you have any more questions please feel free to call or email us.

Kind regards,

Hirebrid Team

Rated 1 out of 5 stars

Rubbish no holiday period do not…

Rubbish no holiday period do not consider customers as humans...

May 22, 2018
Unprompted review
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Reply from HireBrid

Hi Muhammad,

As you know each and every case is individual and we have to look in to them accordingly. It seems that you were behind for 4 weeks with your rent with one of our vehicles. Unfortunately this isn't something which is covered by our Driver Holiday Policy - which we give 12 weeks to our drivers on Rent-2-Buy.

Please contact us on info@hirebrid.co.uk if you have any more concerns.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Excellent services

Excellent services, very good deal , very professional people . After 1 min talking on the phone , made an appointment, once I’ve arrived there ve got the car in 5 min , all the paperwork been sorted already . Best deal in London for a new pco car with insurance included .

March 7, 2018
Unprompted review
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Reply from HireBrid

Hi Leonard,

Thank you for providing this review and hope you are enjoying your new car. We are glad that you are happy with our efficient service and hope you recommend us to your friends.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

I have been with hire bird almost a…

I have been with hire bird almost a year and best service and they ready to help you 24/7

March 3, 2018
Unprompted review
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Reply from HireBrid

Thank you very much for the kind words for our company Hirebrid Ahmed!

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Car review

The car I very good and the process was easy and simple to do

March 2, 2018
Unprompted review
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Reply from HireBrid

Thank You Abdi

Kind regards,

Hirebrid Team

Rated 4 out of 5 stars

Thank you hirebrid 😊🥇

Hi

I absolutely love your service i would definitely recommend it. Very helpful staff.

But there's space for improvement ??
You need to have a phone number and some times your staff do not respond on the whats app (understanding might be busy) .

other than that definitely definitely recommend this people all day long

March 2, 2018
Unprompted review
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Reply from HireBrid

Hi Mohammad. Very happy and glad that you like our service and appreciate it!

The WhatsApp number is no longer in use as it got really busy with the amount of drivers messaging in.

Thank you for your review and kind words.

Kind regards,

Hirebrid Team

Rated 5 out of 5 stars

Really good company

Have had a positive experience renting my PCO car from them for the last year or so. Really friendly staff and always here to help if needed. The car was a new Prius. Highly recommended and especially MJ. Thanks for the good service Q.V.

February 16, 2018
Unprompted review
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Reply from HireBrid

Thank you Chaz for leaving a review.

Kind regards,

Hirebrid Team

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