Hobbysouls Reviews 198

I need my money back, I think this is a mistake and a scam, I wanted to buy something else that has nothing to do with this page, and now they charge me money when I don't make any purchase.

I didn't get my order

100% scam. I got caught the same as George mccarron. Really annoyed with myself. I happened to check my bank account and saw that a further 21gbp had been taken so I was able to stop any further payments. Avoid

This company are scammers. They used cloned social media sites to advertise promotions at low prices. What they are actually doing is roping people into a subscription and will then proceed to take money from bank accounts as a fee. One example is pretending to be a company called Play Music Today (a real company) on Facebook. They offer a promotion on a Marshall Bluetooth speaker at a greatly reduced price of €9.99. At no point are people made aware they are not dealing with either Play Music Today, or Marshall Amplifiers. Only once a person pays the €9.99 are they sent an email that makes no reference to the original 'promotion' but instead comes from a company called Hobby Souls and informs you you are going to be charged €43 for a subscription to their club. It's a phishing scam and it is extremely convincing, initially. Avoid at all costs.

The offers are great. I just don't have time for purchase since besides i live in the Philippines

Great manner to deal with customers , issues are solved promptly , good assistance when needed.

Max and Andy responded promptly to my query and was impressed with the outcome of my query. Well Done to both and Andy and Max. Both of you have been supportive.

Hi
I’ve received a mail from Jamal, member of staff regarding my situation, he explained very clearly and told me about the solution he encountered for me, which was satisfactory.

Good Customer ! I was supported by Paula,
very polite and nice! Thanks Hobbysouls!

This is a SCAM site. I ordered a Joseph and Joseph bin and noticed that there was a subscription tick box already ticked which I then unticked and placed my order. I then received an email confirming my 'subscription'. I contacted them immediately and they cancelled my subscription. I have since chased my order and have been told that no order was placed and they wont refund the £49.99 that I paid. I will be contacting my credit card company to put a dispute in but stay away from this site and save yourself time and money

Thank you for quick refund Casilas

good experience with Sammy for cancelling subscription.

Great customer service. Imani from customer service was really attentive to my problems and solved it quickly and efficiently. Would suggest 100%.

The problem was resolved

The company is still deducting money in my account. And I'm not happy I told hobsouls to stop taking money from my account