Updated review. After assistance received via email and subsequent refund and confirmation of cancellation. I am happy to report that the service received was of a satisfactory nature and am gl... See more
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Be careful and aware of this situation. I was on a Screwfix site and entering my card details to the Screwfix site and when I pressed the comfirm box ste screen went weird and turned a different c... See more
I was told that unless I wrote a positive review for this company, I would not get a refund of the money they had taken for a ‘membership’ I did not ask for. The Fraud Department of my bank has since... See more
Hi I’ve received a mail from Jamal, member of staff regarding my situation, he explained very clearly and told me about the solution he encountered for me, which was satisfactory.
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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I recommend a very good site for…
I recommend a very good site for everyone
I did not sign up for whatever you were…
I did not sign up for whatever you were offering thanks.
Good communication
I had a problem and it was resolved by Zoe, good communication.
I found diamond help me very much
I found diamond help me very much
Scam site
This site gets their information through scam and then suddenly I had an abonnement, each so often they bill my credit card for €63. After a lot of complaining they refunded because I saw it immediately and asked with the credit card company in my back…..
Problem resolved within minutes
Problem resolved within minutes ! I trust them
Dr. BEAR
Sincerely Mrs. Ann
Thank you for your email.
If you are really going to refund me then the experience with your company was excellent.
We start on the wrong foot, but I hope we will finish strong.
Thank you and best regards.
I contacted customer service myself, my problem was solved, thank you. Well done.
I contacted customer service myself, my problem was solved, thank you.
i got frustrated with my purchase but…
i got frustrated with my purchase but Van was able to help and explained what just happened it’s good that you have a good customer service
Customer service
I had problem with one issue since August 2024,but now my request is being processed.
The service was good and Marshall
The service was good and Marshall, you the best😜
I don't have much to say cause my…
I don't have much to say cause my experience was just bad
quick response
I received a very quick response from the support team when I had any problems, thank you
These people are con merchants
These people are con merchants. They have been taking money from my credit card for 2 months without me signing up to anything. I have contacted the card fraud team.
Scammers
They charged from my back account 2€
I used single use pay card from revolut, hope there wont be any more charges 😥
Is there a way to get it back?
The live chat assistant says he is assistant from other website 😂
Hobbysouls.com have taken money from my account
My bank has helped to get the money refunded refunded - Hobbysouls.com has ended my subscription.
However for over 7 months hobbysouls.com have taken 14 payments from my account. I have not agreed to 13 of these. I am in the process of trying to sort this out, it's making me very stressed - I will now go through my account each month with a fine toothcomb. My husband and I have suffered a period of extreme ill health and stress - it is so galling to be robbed as soon as your eye is off the ball, so to speak.
Cyber crimes syndicate stealing money of bank accounts
I have enough of this company that as been stealing out of my account there are to many people that are been cheated everything this company says is we subscribed the was 2 online companies i registered with Temu & Amazon Temu was the one i had purchased from and caught out hobbysouls been taking money from my account dating back to April 2024, I have been dropping them email upon email from all my funds to be returned they keep sending messages saying i had signed up and what's the funny part is that there are 5 different people that will respond to you emails back, I done with these so if you people want please drop cyber crime police in cyprus where this company is so called based for investigations I have also informed my bank to change card. cybercrime @ police.gov.cy
It was very I used to experience much…but the only proble was taking money out from my account without confirming with me first
It was very I used to experience much new things in life
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