Hobbysouls Reviews 198

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Updated review. After assistance received via email and subsequent refund and confirmation of cancellation. I am happy to report that the service received was of a satisfactory nature and am gl... See more

Rated 3 out of 5 stars

Be careful and aware of this situation. I was on a Screwfix site and entering my card details to the Screwfix site and when I pressed the comfirm box ste screen went weird and turned a different c... See more

Rated 4 out of 5 stars

I was told that unless I wrote a positive review for this company, I would not get a refund of the money they had taken for a ‘membership’ I did not ask for. The Fraud Department of my bank has since... See more

Rated 5 out of 5 stars

Hi I’ve received a mail from Jamal, member of staff regarding my situation, he explained very clearly and told me about the solution he encountered for me, which was satisfactory.


Contact info

4.1

Great

TrustScore 4 out of 5

198 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(198)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam site

This site gets their information through scam and then suddenly I had an abonnement, each so often they bill my credit card for €63. After a lot of complaining they refunded because I saw it immediately and asked with the credit card company in my back…..

November 17, 2024
Unprompted review
Rated 5 out of 5 stars

Dr. BEAR

Sincerely Mrs. Ann

Thank you for your email.

If you are really going to refund me then the experience with your company was excellent.
We start on the wrong foot, but I hope we will finish strong.

Thank you and best regards.

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

These people are con merchants

These people are con merchants. They have been taking money from my credit card for 2 months without me signing up to anything. I have contacted the card fraud team.

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

They charged from my back account 2€
I used single use pay card from revolut, hope there wont be any more charges 😥

Is there a way to get it back?

The live chat assistant says he is assistant from other website 😂

September 26, 2024
Unprompted review
Rated 1 out of 5 stars

Hobbysouls.com have taken money from my account

My bank has helped to get the money refunded refunded - Hobbysouls.com has ended my subscription.

However for over 7 months hobbysouls.com have taken 14 payments from my account. I have not agreed to 13 of these. I am in the process of trying to sort this out, it's making me very stressed - I will now go through my account each month with a fine toothcomb. My husband and I have suffered a period of extreme ill health and stress - it is so galling to be robbed as soon as your eye is off the ball, so to speak.

September 21, 2024
Unprompted review
Rated 1 out of 5 stars

Cyber crimes syndicate stealing money of bank accounts

I have enough of this company that as been stealing out of my account there are to many people that are been cheated everything this company says is we subscribed the was 2 online companies i registered with Temu & Amazon Temu was the one i had purchased from and caught out hobbysouls been taking money from my account dating back to April 2024, I have been dropping them email upon email from all my funds to be returned they keep sending messages saying i had signed up and what's the funny part is that there are 5 different people that will respond to you emails back, I done with these so if you people want please drop cyber crime police in cyprus where this company is so called based for investigations I have also informed my bank to change card. cybercrime @ police.gov.cy

September 10, 2024
Unprompted review

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