Hobbysouls Reviews 198

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Updated review. After assistance received via email and subsequent refund and confirmation of cancellation. I am happy to report that the service received was of a satisfactory nature and am gl... See more

Rated 3 out of 5 stars

Be careful and aware of this situation. I was on a Screwfix site and entering my card details to the Screwfix site and when I pressed the comfirm box ste screen went weird and turned a different c... See more

Rated 4 out of 5 stars

I was told that unless I wrote a positive review for this company, I would not get a refund of the money they had taken for a ‘membership’ I did not ask for. The Fraud Department of my bank has since... See more

Rated 5 out of 5 stars

Hi I’ve received a mail from Jamal, member of staff regarding my situation, he explained very clearly and told me about the solution he encountered for me, which was satisfactory.


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4.1

Great

TrustScore 4 out of 5

198 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(198)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

They took my concerns seriously and did…

I was told that unless I wrote a positive review for this company, I would not get a refund of the money they had taken for a ‘membership’ I did not ask for. The Fraud Department of my bank has since refunded the money.

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Fraudsters

Fraudsters - take your money for something you think you are buying (but don't receive) and then take more without your consent and when you contact them they refuse to refund saying you are signed up to a subscription - stay well away!!

September 3, 2024
Unprompted review
Rated 1 out of 5 stars

Stay away

Stay away. They take money from your credit card! 2 euro and claim a subcription. They don't exist really. They claim to be FedEx, BPost, etc. Be warned!

August 30, 2024
Unprompted review
Rated 1 out of 5 stars

They tricked me into paying for a…

They tricked me into paying for a mystery box of 10 euros, not to mention that they took 20 euros from my account without receiving any order. After a few days they sent me an email saying that I can order something from the website to get my money back, I placed the order, it arrived and now, 3 weeks after my order arrived, I found myself in the red with 60 euros on my account. they withdrew 60 euros from me without my consent and they lie to me in the call center that I will have proof by email and that I will receive the money in 7-10 working days. Is scam people have take care don t take nothing on this site

August 1, 2024
Unprompted review
Rated 4 out of 5 stars

Feedback

Information should be clearer so that customers know what to expect. Instead communication was very easy and problems were resolved.

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Charges you cretid card several times without you being aware of any subscription. When you notice they start talking about terms and conditions that don't allow a refund. I still have no answer on how this got started, what I bought etc. Stay away from this company and other affliated iwant4sports and style4mytrip. They still have a lot of money they don't return.

June 26, 2024
Unprompted review
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