Fantastic from start to finish. Brought many cars over the years but never from here, which is on my doorstep. Can't speak highly enough from the service, consideration and transparency compared to ot... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I did consider writing a review of my experience with Hodsons as I have done on Google reviews earlier,but they only respond to nice reviews so I won't waste my time.🙁 Fair play to Hodson Ford,they... See more
I brought a car from hodsons. Charles helped us from start to finish. Customer service was excellent explained everything to us. Very pleased with them would highly recommend 😀
Five star service from Mike Travelled down to purchase truck from Newcastle and he made the purchase super smooth and effortless so we could travel back without any delay Couldn't recommend any hi... See more
Company details
Written by the company
Ford Sales, Service and accident repair
Contact info
wolverhampton road, st195ns, staffs, United Kingdom
- 01785712244
- reecewithers@hodsonford.co.uk
- hodsonford.co.uk
4.5
Excellent
200 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick convenience check
Quick service
Feedback provided on my car
Video on the check provided to me
June 20, 2023
Unprompted review
Reply from Hodsons of Penkridge
Hello Katie,
Thank you so much for your 5 star review, we will make sure your feedback is passed to our service team.
We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.
Kind regards
Hodson Ford
They are very helpful and always pleasent over the phone…
They are very helpful and courteous,they picked my car up and bought it back to me,they phoned me when there was something needed replacing on my car,always contacting me when needed very happy with this service
June 5, 2023
Unprompted review
Reply from Hodsons of Penkridge
Hello Jackie,
Thank you so much for your 5 star review, we will make sure your feedback is passed to our sales team.
We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.
Kind regards
Hodson Ford
Service and MOT
Took my car in for a service and MOT. The staff were Very professional, friendly and really helpful. I really like the innovative ways they are communicating with you in regards to the jobs that might need doing to your car and a person explaining in a video the things that are ok on the car.
May 31, 2023
Unprompted review
Reply from Hodsons of Penkridge
Hello Jodie,
Thank you so much for your 5 star review, we will make sure your feedback is passed to our team.
We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.
Kind regards
Hodson Ford
Highly recommended
Purchased my car from here last year and took out the service plan. It was back in for service and MOT last week and extremely happy with the experience. Communication was great and all staff dealt with were helpful and pleasant especially Katie and Russ. I will not be taking my car anywhere else and would 100% purchase a car and service plan from them again. Thanks.
May 24, 2023
Unprompted review
Reply from Hodsons of Penkridge
Hello Ruth,
Thankyou for your 5-star review! We are so pleased to hear you are happy with your new car and service plan.
We would like to take this moment to thankyou for your custom and look forward to assisting you in the future!!
The team at Hodson Ford
Dropped car of
Dropped car if , staff polite and friendly, notified when to collect and explained what was done to car
May 24, 2023
Unprompted review
Reply from Hodsons of Penkridge
Hello Suzanne
Thankyou for your lovely review!
We would like to take this moment to thankyou for your custom and look forward to assisting you in the future!!
The team at Hodson Ford
Excellent customer service from Lucy
Excellent customer service from Lucy. I can’t recommend you highly enough
May 19, 2023
Unprompted review
Reply from Hodsons of Penkridge
Hello,
Thank you so much for leaving us a 5-star review!
We would like to take this moment to thankyou for your custom and look forward to assisting you in the future!!
The team at Hodson Ford
I HAVE USED HODSON FORD FOR A FEW YEARS…
I HAVE USED HODSON FORD FOR A FEW YEARS NOW AND ALWAYS HAVE TOP LEVEL SERVICE FROM THEM I WOULD NOT USE ANYONE ELSE
May 17, 2023
Unprompted review
Reply from Hodsons of Penkridge
Hello,
Thank you so much for leaving us a 5-star review!
We would like to take this moment to thankyou for your custom and look forward to assisting you in the future!!
The team at Hodson Ford
Fantastic customer experience
Fantastic customer experience. I would highly recommend Hodsons for Servicing/repairs. Very helpful, friendly staff.
May 15, 2023
Unprompted review
Reply from Hodsons of Penkridge
Hello,
Thank you so much for leaving us a 5-star review!
We would like to take this moment to thankyou for your custom and look forward to assisting you in the future!!
The team at Hodson Ford
Great team at Hodson Ford
Vehicle collected as agreed. No problems at all. Mot and service carried out and clean car returned.
Kept informed of recommendations
May 15, 2023
Unprompted review
Reply from Hodsons of Penkridge
Hello,
Thank you so much for leaving us a 5-star review!
We would like to take this moment to thankyou for your custom and look forward to assisting you in the future!!
The team at Hodson Ford
Russell and his team very friendly
Russell and his team very friendly, reliable and efficient.
Workshop always do a good job.
May 9, 2023
Unprompted review
Reply from Hodsons of Penkridge
Hi David,
Thankyou for your 5-star review. I will ensure to pass this review over to the service department!
Thank you again,
Hodson Ford
I did consider writing a review of my…
I did consider writing a review of my experience with Hodsons as I have done on Google reviews earlier,but they only respond to nice reviews so I won't waste my time.🙁
Fair play to Hodson Ford,they have since collected the car and found no faults all free of charge .
Now waiting to see if the problem occurs again 🤞
April 20, 2023
Unprompted review
Absolutely awful experience with the…
Absolutely awful experience with the sales MEN at Hodson Ford
It was me buying the car not my husband but they insisted on speaking to him even after I made the point.
Very disappointed
It’s a shame that a minus star cannot be give.
April 22, 2023
Unprompted review
Excellent service and staff for the…company . Always polite in all departments.
Excellent service and staff for the service.
April 20, 2023
Unprompted review
Reply from Hodsons of Penkridge
Hello,
Thank you so much for your fantastic 5-star review.
We would like to take the opportunity to thank you for your loyal custom and continued support.
Kind regards
Hodson Ford
Extremely good service contact was good…
Extremely good service contact was good everything went as planned car drives better and a video to boot. Excellent
April 13, 2023
Unprompted review
Reply from Hodsons of Penkridge
Hello Michael,
Thank you so much for your fantastic 5-star review.
We would like to take the opportunity to thank you for your loyal custom and continued support.
Kind regards
Hodson Ford
they collected the car
they collected the car , mot and service then brought it back . even watched it on video being done brilliant, great service 👍👍
April 14, 2023
Unprompted review
Reply from Hodsons of Penkridge
Hello Roy,
Thank you so much for your fantastic 5-star review.
We would like to take the opportunity to thank you for your loyal custom and continued support.
Kind regards
Hodson Ford
Great communication from start to…
Great communication from start to finish. Collected car from home delivered it back when promised.
Great service and thanks to all the service team involved
March 13, 2023
Unprompted review
Reply from Hodsons of Penkridge
Hi Robert
Thankyou for your 5-star review.
I will make sure to pass this information over to the service team and manager!
Thankyou again, Hodson Ford
Very helpful and happy to help when I…
Very helpful and happy to help when I needed the work doing fast .
March 2, 2023
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your fantastic 5-star review.
We would like to take the opportunity to thank you for your loyal custom and continued support.
Kind regards
Hodson Ford
Pleasant staff and good workmanship
Pleasant staff and good workmanship, also kept well informed of progress o work being done
March 8, 2023
Unprompted review
Reply from Hodsons of Penkridge
Hi Kenneth,
Thank you so much for your fantastic 5-star review.
We would like to take the opportunity to thank you for your loyal custom and support.
Kind regards
Hodson Ford
Reply from Hodsons of Penkridge
Hi Graham,
Thankyou for your 5-star review
We would like to take this time to thank you for your support
Regards, all at Hodson Ford
A great experience as always
A great experience as always, friendly and helpful staff, excellent communication, a stress free experience. I’d highly recommend this branch for all your cars needs.
February 1, 2023
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your 5 star review!
We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.
Kind regards
Hodson Ford
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.