Hodsons of PenkridgeReviews 

200
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Fantastic from start to finish. Brought many cars over the years but never from here, which is on my doorstep. Can't speak highly enough from the service, consideration and transparency compared to ot... See more

Rated 2 out of 5 stars

I did consider writing a review of my experience with Hodsons as I have done on Google reviews earlier,but they only respond to nice reviews so I won't waste my time.🙁 Fair play to Hodson Ford,they... See more

Rated 5 out of 5 stars

I brought a car from hodsons. Charles helped us from start to finish. Customer service was excellent explained everything to us. Very pleased with them would highly recommend 😀

Rated 5 out of 5 stars

Five star service from Mike Travelled down to purchase truck from Newcastle and he made the purchase super smooth and effortless so we could travel back without any delay Couldn't recommend any hi... See more

Company details

  1. Ford Dealer

Written by the company

Ford Sales, Service and accident repair


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(200)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Hodsons did exactly what they said they would at a good price. Work carried out promptly and staff were friendly and helpful

January 30, 2023
Unprompted review
Hodsons of Penkridge logo

Reply from Hodsons of Penkridge

Thank you so much for your fantastic 5-star review.

We are happy to assist you with any queries

Kind regards

Hodson Ford

Rated 5 out of 5 stars

Brian Smith was first class

Brian Smith was first class . Took away all the stress of selling my old car and buying a new one . Door to door service didn’t need to leave the house . The car ford fiesta is fabulous and immaculated valeted . Brian is a credit to his company . Top class

January 31, 2023
Unprompted review
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Reply from Hodsons of Penkridge

Thank you so much for your fantastic 5-star review, we will make sure your feedback is passed to our Sales Manager.

We would like to take the opportunity to thank you for your loyal custom and continued support.

Kind regards

Hodson Ford

Rated 5 out of 5 stars

First class from reception to the sales…

First class from reception to the sales team helpful,kind and polite straight forward sales no gimmicks no pressure.

January 16, 2023
Unprompted review
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Reply from Hodsons of Penkridge

Hello Michael,

Thank you for your lovely review.

We are happy to help and look forward to assisting you in the future.

Regards,
Hodson Ford

Rated 5 out of 5 stars

We had excellent service from all the…

We had excellent service from all the sales staff Brian Smith who sold us the car and after sales service from Micheal who changed our number plates for us. Mark was always there to answer any questions we had. All the staff are friendly and helpful recommend them to anyone wanting to change their car.

December 1, 2022
Unprompted review
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Reply from Hodsons of Penkridge

Thank you so much for your 5-star review, we will make sure your feedback is passed to our Sales Team.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Rated 5 out of 5 stars

Service department was excellent from…

Service department was excellent from booking in to keeping me informed on two vehicles on consecutive days trouble free in and out great service.

December 7, 2022
Unprompted review
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Reply from Hodsons of Penkridge

Thankyou for your lovely 5-star review.

We would like to thank you for your custom!

Thank you,
Hodson Ford

Rated 5 out of 5 stars

Vehicle collected on time,kept updated…

Vehicle collected on time,kept updated on service with video link. As usual, they did a wonderful job.

December 2, 2022
Unprompted review
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Reply from Hodsons of Penkridge

Hello Roger,

Thank you for your lovely 5-star review, we will make sure to pass this over to our service team.

We would like to take this time to thank you for your continued support.

King regards,
Hodson Ford

Rated 5 out of 5 stars

Excellant, friendly company

Charlie was very helpful when we ordered my new fiesta, explaining the time it may take, he kept us up to date.
Fantastic dealership, everyone very friendly and helpful, will use again.

November 11, 2022
Unprompted review
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Reply from Hodsons of Penkridge

Hello Anne,

Thank you for your lovely 5-star review, we will make sure your feedback is passed over to Charlie and our sales manager.

We look forward to helping you in the future!

Kind regards,
Hodson Ford

Rated 5 out of 5 stars

As ever a job well done very pleased…

As ever a job well done very pleased with the service and the knowledge that was forthcoming from the helpful team

November 10, 2022
Unprompted review
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Reply from Hodsons of Penkridge

Thank you very much for your kind review! I will be sure to pass this over to our service department.

Hodson Ford

Rated 5 out of 5 stars

Always

Always Helpful and Trustworthy, always use this company for work on my Ford Focus.

November 1, 2022
Unprompted review
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Reply from Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our team.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Rated 5 out of 5 stars

I've just ad my first car from hodson…

I've just ad my first car from hodson Ford a Ford eco sport and Charles was a gd help

October 19, 2022
Unprompted review
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Reply from Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Sales team.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Rated 5 out of 5 stars

Great service as usual

I have used Hodson Ford for the past 11 years for my Service and MOT's and they have always been outstanding.Highly recommended.

October 18, 2022
Unprompted review
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Reply from Hodsons of Penkridge

Thank you so much for your 5-star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your loyal custom over the last 11 years and look forward to assisting you in the future.

Rated 5 out of 5 stars

Helpful as always…

As always staff were courteous and helpful. A small problem arose but was solved to my satisfaction. I have used Hodson for 17 years and would definitely recommend them .

October 4, 2022
Unprompted review
Hodsons of Penkridge logo

Reply from Hodsons of Penkridge

Thank you so much for your 5-star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your loyal custom over the last 17 years and look forward to assisting you in the future.

Kind regards

Hodson Ford

Rated 5 out of 5 stars

Mot and service

Very easy to arrange mot and service.
Car was picked up from my house and dropped off afterwards

October 6, 2022
Unprompted review
Hodsons of Penkridge logo

Reply from Hodsons of Penkridge

Thank you so much for your 5-star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Rated 5 out of 5 stars

Amazing customer service

As always the staff were friendly and helpful.
This is my third vehicle from
Hodsons as the customer service has always been exemplary

September 26, 2022
Unprompted review
Hodsons of Penkridge logo

Reply from Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Sales Manager.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Rated 1 out of 5 stars

purchased a brand new ford kuga from…

purchased a brand new ford kuga from hodson ford collected my new car, next day i noticed the foot release for the tail gate was not working, as this is on the spec for this model i phoned hodsons, told to take my car back so they could check it, found out it had never been fitted when the car was built, ford have given me £240 as a good will gestore what a joke con sidering how much the car cost, they have offerd to change the car but another car may have the same problem, or i can have my money back, it can take 3 to 9 months to get a new car so not feesable, all i wanted was the car to have the tail gate foot release fitted told it caunt be done now the car was built, so if you do purchase a new car from ford make sure you check that everything works on your car before you drive it away.

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

Car inspection service …

Very happy with my car inspection service looked after very well than you

August 23, 2022
Unprompted review
Hodsons of Penkridge logo

Reply from Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Rated 5 out of 5 stars

Great service,Brian was outstanding!!

Bought a car for our daughter as she had passed her test👍We were very impressed with the service and Brian was outstanding, nothing was too much trouble,our daughter was delighted with her car 😊

August 20, 2022
Unprompted review
Hodsons of Penkridge logo

Reply from Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Sales Manager.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Rated 5 out of 5 stars

Exceexcllent service

Excellent service as usual car collected for its MOT and annual service.
Phone call with the results.
Bulb needed changing was replaced no fuss .
Returned the same day all washed and shiny.

August 4, 2022
Unprompted review
Hodsons of Penkridge logo

Reply from Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Rated 5 out of 5 stars

Hodsons Service

As good as it gets for servicing, capable, communicate as required

July 30, 2022
Unprompted review
Hodsons of Penkridge logo

Reply from Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Rated 5 out of 5 stars

My new Fiesta 🤩

I recently bought a new Fiesta from Hodsons and as always they were brill.
Michael was so patient and helpful in finding me a new car.
I have been a Hodson’s customer for many years and I just say get down there and find that new car 🤩

July 21, 2022
Unprompted review
Hodsons of Penkridge logo

Reply from Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Sales Manager.

We would like to take the opportunity to thank you for your loyal custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

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