homebargainsflowers.co.uk Reviews 

Love them fantastic value and beautiful flowers, wish I could leave a picture of the beautiful orchid

Absolutely disgusted with the flowers very misleading a medium size bouquet only contained 4 stems of flowers and when complaint I was told the florist said it was the right size and amount well didn't get value fir money spent will definitely not be using the service even when they have put £10 on my online account so you have to spend more to get the same service don't think so

Flowers not delivered at all and tried blaming us for putting wrong delivery address
£35 worth of flowers and chocolates for my mother's birthday
Customer services would offer no refund only £15 credit in my home bargain account
After complaining about that I was offered a fresh set to be sent out
No confirmation e mail received as asked for
So no flowers
Absolute rip off and I'm submitting a claim to small claims court rather than waste mire days e mailing and ringing

Misleading advertising don’t offer next day service like stated!!!
Looking at these other reviews they are clearly not bothered like so many on here paid extra for next day delivery no attempt made and customer service cold insincere and ignored refund request despite not delivering the service stated has a small print cop out clause that you have to search for to find don’t waste your money

I have used this online florist several times before. Nothing had gone wrong previously. Then, this time an issue occurred which has convinced me not to use this online florist again. The biggest problem with this vendor is the way that they handle customers' complains/issues. Very insincere and high-handed. The same old story re: flowers not showing up on the designated delivery day. In my case I ordered flowers for a friend of mine (who has fallen ill recently) on Thursday and I even paid extra for shipping. Yet, even no delivery attempt by Royal Mail despite an advanced delivery intent notice from Royal Mail via E-mail on Friday (next day). Complained to the vendor asking for a refund. The vendor put the blame on Royal Mail, asking me to wait for one more day (till 19:30 p.m. on Saturday). Flowers did not show up again (even no delivery attempt) on Saturday. I asked for a refund again but the Vendor not willing as Royal Mail finally (& mysteriously if I may add) tried to deliver the flowers on Sunday morning (two full days overdue) when my friend was still sick sleeping. Now the flowers are held at the nearby post office (which is actually miles away from my friend's house) . Just avoid.

I would leave no stars if I could. Even though I paid for next day delivery and was well within their cut-off time, the flowers didn’t arrive. Customer services were an absolute disgrace and told me they can’t be responsible for the courier (Royal Mail) but still refused even a partial refund. Definitely one that I will avoid in future.

Houseplant (slightly bedraggled with only 1 flower) died within 2 weeks and customer services will do nothing as it was longer than their 3 day period to complain! Obviously it was a gift so I only just found out that it had died! I got the same auto reply twice from customer service, followed by a no we cant help you. Embarrassed and ashamed to have sent that to my father during his cancer treatment. Avoid at all costs. They are cheap for a reason.

My Customer Care advisor Sophie.s, was kind, caring & supportive, to me today. She kindly exchanged a bouquet of flowers, on an important order for me. I really appreciate her lovely customer care.
With my thanks.
Kindest Regards,
Amanda

Wouldn’t even give 1 star if I didn’t have too.
Paid for a Sunday service for flowers. Ordered 2 separated bouquets but the same flowers. Had to pay 2 separate delivery costs which came to £11.90 to be delivered on a Sunday.
When they didn’t arrive on the Sunday but the following day, the Royal Mail man said that they don’t work in a Sunday. So why use Royal Mail and not a courier like EVRI, DPD, yodel etc.
when I called/emailed customer service they just quoted lines from the terms and conditions about how Aberdeen in Scotland is a “hard to reach area” Omgg!! I’m this day and age they weren’t getting delivered by horse and cart!! Really bad service and the flowers were disgusting condition when arrived. Roses broke, other flowers withered. Would defo have saved a fortune going to a supermarket for them but thought it would have been nice to receive by delivery on day on her birthday. Customer service just didn’t want to know and kept quoting from the terms and conditions. Will NEVER use again

I wish I'd read reviews about this company before wasting £16.99. Their picture shows a beautiful bunch of flowers!! HOWEVER what I got consisted of 4 flowers & greenery. I sent them to a friend recovering from Cancer & was devastated when she sent me a picture.

Like many others - I wish I'd read the reviews before I ordered. DONT BUY FROM HERE unless you want to waste your money. Ordered a large bouquet for my sister's birthday and I'm so embarrassed by what arrived. The smallest, poorly packaged bunch (I use that term loosely) of flowers. I dread to think how pathetic the standard size is as I paid for the bigger one. Customer service was no help. Advised it was delivered correctly. So they basically admit that they mislead with their advert and send no where near what's expected.
I'm embarrassed by this gift and could've got the same flowers for £2.99 from a shop. Disgusting.

Wish I had read these reviews before ordering! Ordered flowers and a cake for my friends birthday, arrived a day late and looked like something from a cemetery! Flowers were obviously old and snapped and were literally a cheap bunch of flowers not a luxury bouquet as described. Cake looked like it had been left out in the sun and well basically inedible! After complaining they offered me £5 to be used off my next purchase which I refused as I would certainly not be using them again they then offered to deliver the flowers again , not the cake though .Flowers have arrived again today and are fresher than the last ones although that wouldn't be hard but still a £3.99 bunch all day long definitely not a £30 bouquet. Friends birthday gift ruined and feel absolutely robbed so buy from these at your own risk

Bought the medium pretty pastels bouquet for my daughters birthday. I paid 2.95 for nominated day
Arrived on day picked, a beautiful bouquet of flowers, all healthy stems, beautiful colours. My daughter loved them, they was a beautiful selection. And fresh. No complaints at all. Thank you for making my daughter happy and of course the mamma.
Definitely buy again..

Felt like I had done something wrong asked for photos of the mashed up smelling like eggs flowers sent pictures but was asked to send a front view there was no flowers left without brown on so angry 7messages 3 phone calls still no response so angry don’t buy just made my mum cry for all the wrong reasons never again

The floral display I ordered was a lot smaller than the photo display... purchased in a supermarket the same bunch would cost around £6

I don't normally complain but felt I had too.

Very disappointed and embarrassed by the flowers that were delivered to my mum today!

The medium bouquet I ordered is nothing like the medium bouquet that was recieved.

The photo of the website shows approx 10 roses , the bouquet received had 5!

The reply I got was very poor customer service!
Thank you for your email.

I am sorry that you are unhappy with the bouquet. After showing the Florist Manager the photographs that you have sent us they have said that can't see any evident quality issue. The bouquet received is of good quality and the correct size was delivered.

We can only make our judgements on the photographs

Disappointed.
The only good thing is that they will probably refunds. I've ordered se flowers for wife's birthday. Never received anything. If I would read comments before buying probably I could avoid this whole stress. Avoid if possible, horrible service.

I use homebargains flower service regularly and never have any problems. Delivery is quick and the recipient always sends me a photo and is happy. I don’t really understand all the negative reviews

Ordered flowers for Mother’s Day for my elderly mum, who is in a Nursing Home. Flowers were shockingly poor, so disappointed. Wish I had read the reviews, avoid at all cost!!!

I ordered lily's and roses..
The price went up as I processed, even to get delivery notification.
My wife will love them so I moved on. 30 quid eventually.
They arrived mid afternoon, no notification.
Presentation was awful, the card couldn't be read without a magnifying glass, just chucked together in a box.
One day later and they are dead or floppy.
Criminal.. robbing.. false advertising.. go to Lidl or the local post office and buy flowers from there.