Ordered flowers as a congratulatory token for my daughter. ( new job) To say they were meagre is an understatement! Much better from a garage forecourt. I asked for another delivery at least. I... See more
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awful awful awful,ordered flowers for my 93yr old friend on 2nd december 2021 by phone.still have not arrived,lost my mony,my friend has nothing,i emailed them every day and now dont reply,awful compa... See more
Flowers not delivered at all and tried blaming us for putting wrong delivery address £35 worth of flowers and chocolates for my mother's birthday Customer services would offer no refund only £... See more
Absolutely dreadful. Ordered 3 bouquets for my 3 aunts as new year gifts. One arrived looking ok but roses were dead and dropping day after delivery. Other 2 arrived dead ( one was delivered 24 hours... See more
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Very poor experience
Very poor experience. Arrived two days later than they should have. Cheap and nasty flowers.
Super quick delivery!!
Ordered flowers at 21.00 Friday night and arrived 14.00 Saturday!
Roses in bloom and some flowers in bud so they should last awhile.
Impressed with the quick time frame, tracked and delivered by Royal Mail.
Will use again
Dreadful
Ordered a alstroemeria and roses standard bouquet, and got a futile bunch of alstomerias only and was charged £18.99!
Wrote and complained, only would offer £5 refund, never to be used again!
Picture on web site bears no resemblance to what was deleivered, very very poor!
Quick delivery!
Amazing. I've ordered 3 or 4 times from Home Bargins flowers now and the delivery has always been spot on, however this last time... I ordered yesterday at 3.55pm and they were delivered at 9am this morning. So quick.
Thank you!
No flowers for wife's birthday
Bought flowers for my wife's birthday as a surprise. Were never delivered. Never got a tracking code. No phone number to call. This company should be banned from doing business.
Poor service poor after sales
Ordered Sunday to arrive Tuesday and I'm still waiting. I've sent 2 emails with no response. I could of spent 25 quid elsewhere and they would of been there 2 days ago. Not impressed at all
Avoid
Flowers never arrived and took several days for customer services (only available via email) to respond. Eventually was offered alternative product which was refused for a full refund instead. It wasn't worth the small discount compared to the competitors which deliver quickly and in good condition. Avoid.
Flowers dead on arrival
Flowers dead on arrival. No response from the company, despite numerous attempts to get an answer.
Bad service
Ordered Tuesday. Today Friday. No one apparently available to answer where the flowers could be, may be, no replies to emails. Think I will stop using my Nantwich store as protest against what I believed was a well run company.
Flower NOT delivered
Flower NOT delivered. The company told me because of wrong address. The automatic delivery address service gave me the full right address on my order. I asked for resend, or a refund; both refused. They offered £ 15 for "my next order" Who would go for that!
Dead and shrivelled
Please avoid buying flowers from here, bought flowers for a 70th birthday arrived all shrivelled up and was very embarrased by the whole situation, had to rush out and buy something else. Have emailed about this and have been totally ignored so ive lost £25. I cant believe this is part of home bargains as the shops are brilliant. So save your money and buy elsewhere.
I want a refund for goods not received
Stupidly ordered anniversary flowers from here and paid for specific day delivery. They were dispatched but the tracking info for Royal Mail hasn't updated and they have not been delivered. No response to my email to home bargain flowers and they have no contact telephone number! Its embarrassing asking someone if their gift has arrived when it hasn't! Also it's pointless once the celebration date has been missed. I wouldn't be surprised if dead flowers eventually arrive. I REQUEST A REFUND FOR GOODS NOT RECEIVED
Ordered flowers for my partner arrived…
Ordered flowers for my partner arrived okay but didn’t last long and most of the roses and lilies didn’t open before they died which was only after a few days.
Don’t waste your money
Ordered large bouquet ( 16 stems) next day delivery - 11 stems delivered that had snapped flower heads with wilted stems . No explanation for ‘packing error’ . Did receive refund but that won’t make up for the awful experience and hideous birthday gift for my poor sister
Birthday flowers..I ordered roses for a…
Birthday flowers..I ordered roses for a friend’s birthday, they were delivered on time and were beautiful! I was slightly concerned as I read the reviews after I’d ordered but there was no need to be! She sent me a photo of them and they were exactly the same as the photo had suggested….all good!!
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY.
They are con artists. I paid £18 for 6 carnations - i ordered a medium bouquet & got a small, half dead small bunch. Will never ever use again. Total embarrassment.
If I could give 0 stars I would.
If I could give 0 stars I would.
I bought the 50 roses for my mum. I was so embarrassed to give them to her I've never seen such small roses,all dry and wilted in my life.Nothing to do with what the Company advertises. After reading the reviews I wanted to cancel but couldn't. So, I said to myself that I was going to give them a chance.Such a shame I ended up buying some gorgeous flowers as quickly as I could from Deliveroo and they were beautiful
Excellent After-Sales service!
After an initial hiccup with the contents of my order, the after-sales team handled my query swiftly by apologising and sending a fresh bouquet. My elderly cousin was doubly-delighted when it arrived! Well done.
Flowers delivered late and dead.
Ordered flowers to be delivered on 12/4/22, not delivered. Arrived on 13/4/22. No communication from HB. The flowers appeared to have died several days previously. Avoid this company, total con.
AWFUL...took my money but nothing delivered
I have used Home Bargains Flowers on multiple occasions and have to say the flowers have been beautiful and not cheap like I expected. Anyhow on this occasion my experience was different. I ordered my Nanna a plant in March and they took the money from my account and I received confirmation. Anyhow the delivery date came and went and I contacted them several times. No response. I kept getting auto responses saying if they didn't come back to me within 7 days they would close the case. Yet they have took the money out of my account and did not deliver the plant. I have now had to instruct my bank to try and claim my money back. Absolutely awful customer service. I will never use these again unfortunately which is a shame because the flowers and plants are lovely.
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