homebargainsflowers.co.uk Reviews 

I bought some flowers from here for my daughters Birthday and didn't look at these reviews until after so I was really worried as the majority of them are really bad. However I must be one of the lucky ones as they arrived on her Birthday, a beautiful bouquet of gorgeous flowers, a sparkly butterfly, a Birthday balloon and a sweet little card that was written out perfectly. Good price as well :)

This is my second order. The flowers where fresh & well presented.
Delivered on time as requested.
Including free delivery. Value for money. Recommended

The flowers were meant to arrive the day before mother's day as I was worried they may not arrive on mother's day due to the amount of deliveries there would be.
It's the first time I've used this service as I usually use a different one, my sister recommended them.
They didn't arrive on the day arranged and I received an email to say they would arrive on Mother's day instead.
On mother's day, I received an email informing me that the delivery had been stopped and they would try the next day. No explanation of why the delivery had been stopped!
They arrived the following day, late afternoon,half dead. The bouquet included two sticks! No idea what they were for.
I made a complaint on mother's day.
I have received no response.
Do not use this service!
Absolutely disgraceful!!

The most shocking ‘bouquet’ of flowers I’ve ever seen. The roses were all withered, brown, had black edges and were practically dead. Several of the lillies heads had snapped off and a week after receiving them, not one single lily has opened. The roses went in the bin. The flowers arrived looking 2 weeks old. Appalling they are selling such low quality flowers and I upgraded to the large bouquet and it was still tiny.

So bad, I spent £28 including delivery for mothers days flowers and you could of got them from Asda for £3 will never purchase again

Terrible service, ordered valentines roses that looked lovely in the picture. Accepted that they wouldn't be there on the day as they looked like a decent bunch for the money and was only going to be the day after. Turned up a tiny bunch of wilted roses, they were in the bin after a couple of days. Made her wait for nothing! Sent an email to them complaining and didn't get a response.

Ordered flowers for mum, gran, god mother and nanny. Upgraded each bunch to be medium paying the extra £5. Couldn't believe how small the flowers were and my nans were nearly dead. I would hate to see the standard bunch as medium had only 8 carnations.

Waited in all day for my mother's day flowers my daughter ordered last week .which never came shocking service

Spent £50 on Mother’s Day flowers and they was all wilted and dead. I raised this via email and although the lady was very helpful and friendly I was only offered a £15 voucher. Ruined our gift and was gutted.

Delivered on time lovely fresh flowers 1 week later still lovely definitely recommend

Simply, not good enough. Flowers were wilted and dead. I felt embarrassed for the recipient. Two complaint emails sent with no reply. DO NOT USE

I've ordered these twice. They are cheaper to order but the flowers I've ordered have both been beautiful and lasted. So I'd say for what I spent definitely worth the money. Very happy with these and have since paid for two more deliveries which have yet to arrive as the date hasn't come around yet I want them to be delivered on. But so far I personally would definitely recommend.

What a terrible company, ordered flowers six days before friends birthday and requested delivery day before , didn't arrive and when I contacted via chat on their site they said because I chose free delivery it can take up to two days past delivery, guess what still no flowers 3 days after delivery date and no tracking number because it's royal mail
Would never use this company online again or use their chat service as the staff have difficulty spelling and seem totally incompetent at their jobs

Birthday coming up and you want a beautiful bunch of flowers to surprise a best friend..? Then forget about home bargains. The only surprise will be if the flowers make it on time... or ever. Just wish I'd have seen these reviews before ordering.
"Shambles" is being kind

Had to give ‘a’ star rating as I couldn’t put anything less. My Uncle had a stroke so I sent flowers for my Aunt to put a smile on her face. She didn’t say anything at first but 2 days later told me that she’d had to put the flowers in the bin as they arrived dead. I always order online flowers for her as she lives 2 hours away and thought I’d try these (without reading the reviews first - epic fail). I sent an email to Customer Services, had my auto response and that’s it. Completely disappointing from start to finish, take your money though!!!

Large bunch of flowers and vase ordered...£32.00 bar a few pennies...very disappointed by the quality - photo shown, just 8 stems

Unbelievable! I want a Refund. Late anniversary delivery and Then the flowers were dead.

I ordered some flowers for my mum for next day delivery as she has just come out of hospital. “Next day” has been and gone and her flowers still haven’t arrived-totally disappointed 😢. I have messaged home bargain Flowers but no response

Ordered for a birthday gift 10days before they were needed, didn't turn up still haven't..no order number given , but payment taken thru PayPal, can't get hold of any customer services, messaged 4 times, . PayPal are unable to return money until Homebargains have done their part, which so far is very little.. have used this company before and had good service that's why I used them again but never again...

Please can somebody help me? I ordered in good faith a bouquet last Friday, before 4 for a next day delivery, for my Daughter who had contracted Covid.
They hadn't arrived Saturday or Sunday so I tried phoning customer care but couldn't get through, it kept ringing. I tried Monday and eventually spoke to a man who told me that it took 1 to 2 working days for delivery and Sunday was not a working day in the Florists' world (not sure what happens Easter Sunday or Mothering Sunday?). I was however PROMISED that they would arrive on the Tuesday.
Needless to say this didn't happen so I tried calling them and using their auto line, again no answer. Today is Wednesday I have again been trying them all day and have spoken to a very nice young lady on switchboard who informed me that only one person was in customer care as everyone else was training..... 6 times during the day she attempted to put me through and on the 7th I spoke to somebody in customer care who 'tried' to put me through to the correct dept! Guess what..... the phone just kept ringing, it was obvious to us that no-one would pick it up!!
Now.......... I just want my money back! This has been an awful experience and one that I hope no one else has to endure!
Can someone advise me on what steps to take?