Ordered flowers as a congratulatory token for my daughter. ( new job) To say they were meagre is an understatement! Much better from a garage forecourt. I asked for another delivery at least. I... See more
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awful awful awful,ordered flowers for my 93yr old friend on 2nd december 2021 by phone.still have not arrived,lost my mony,my friend has nothing,i emailed them every day and now dont reply,awful compa... See more
Flowers not delivered at all and tried blaming us for putting wrong delivery address £35 worth of flowers and chocolates for my mother's birthday Customer services would offer no refund only £... See more
Absolutely dreadful. Ordered 3 bouquets for my 3 aunts as new year gifts. One arrived looking ok but roses were dead and dropping day after delivery. Other 2 arrived dead ( one was delivered 24 hours... See more
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Really disappointed with these flowers…
Really disappointed with these flowers for £26.99. A total of 8 carnations which one was broken. The bunch is padded out with Gypsophila definitely overpriced and not great quality. Glad I ordered these for the house rather than a present for anyone.
I have to end up with a rating of 3
I have to end up with a rating of 3. Gifts of roses to two elderly relatives were received with delight but within 2 days were drooping and dying. Customer services were excellent and replaced them but sadly they too were of similarly bad quality.
Again customer services were excellent, offered yet a third bunch but when we declined and asked for a refund, they agreed to this. So on the one hand very poor but on the other, excellent, for which thank you Sophie J.
Ordered a bunch of 50 roses on 31st…
Ordered a bunch of 50 roses on 31st December. Still have not arrived and no response when emailing home bargains! Absolutely disgusted as I feel robbed completely of my money!
awful awful awful,ord3r3d flow3rs for…
awful awful awful,ordered flowers for my 93yr old friend on 2nd december 2021 by phone.still have not arrived,lost my mony,my friend has nothing,i emailed them every day and now dont reply,awful company,ive proved i paid for them,gob smacked at this stupid company
Don’t use this company.
Ordered a large bouquet, paying £10 extra to ensure a nice arrangement for my Sister and brother in laws 30th anniversary. Should have been 16 stems but only received 13 and six of those were greenery so only 7 flowers. Contacted customer service on day of delivery and got a ticket saying they were looking into it but despite chasing them three times in the following week I have heard nothing.
Bloody awful service, save your money and send flowers from a local florist
Ordered a bunch of 50 roses over 2…
Ordered a bunch of 50 roses over 2 weeks in advance of my partners birthday. Arrived on the day I selected. Both my partner & I were horrified with the low quality and disapointed. My partner suggested I could have got better quality and value at Asda or Lidl for less than £10. In the box was 2 loose rose heads and the heads on about 15 of the roses were dead or in the process of dying. Contacted customer services with pics etc, got a response a few days later, I asked for a refund or a replacement bouquet of a higher value to resolve and put right this issue and disapointment. Sadly they chose the cheaper and easier option of a refund with no apology and decency to even speak with me on the phone, clearly no customer service to understand the disappointment for both my partner & I on her special day Regardless to say I will not be buying flowers from here ever again. My advice is to avoid making a purchase from Home Bargains flowers to avoid embarrassment and disappointment.
Absolutely terrible service
Absolutely terrible service, ordered in November for delivery 23rd December still not arrived. Customer services also atrocious. Given them all the information that they require at least twice and still not sorted out
Huge disappointment
Bought a Christmas arrangement for me elderly Dad as I couldn't see him. They arrived a day late and practically dead. Do not use this site. Very disappointed
flowers arrived late and dead
flowers arrived late and dead the next day, cannot have a refund as the wife did not take photos of dead flowers. cannot have a refund on next day delivery as we live in hard to reach area in Wales (5 miles from m4)
What a sham I ordered 2 rose bouquets…
What a sham I ordered 2 rose bouquets for my elderly aunts .oh they were delivered on date stated dead rose heads brown brown leaves .how they get away with this level of service is beyond me .I've lost respect for them as a company . they want Birdseye photo of bouquet like I've told them aunt is 90 does not have a smartphone not like I can pop around and take photos as she lives over 86 miles away disgrace I can't get replacement or refund without this so my advice don't buy from them
Absolutely atrocious service
Absolutely atrocious service - contacted their customer service numerous times regarding confirmation of delivery but still awaiting response from days ago. DO NOT USE!!!!
Very disappointed with the service…
Wish I could leave zero stars Very disappointed with the service specifically ordered Hyacinthus plants for a reason as my friend loves the smell. Cylamen and rose was substituted which was awful. Apparently in small print Home Bargains gave a right to substitute the flowers. I asked why had the hyacinthus still been in website. No answer !!!Contacted chat on line John B less than helpful. Emailed customer service still waiting for. a reply. Total waste of money. Also received a day late Don’t purchase from flowers from Home Bargains.
Absolutely shocking service
Absolutely shocking service. Ordered on Monday night to be delivered on Wednesday. Not arrived. Contacted customer service who assured me they would be there Friday. Not arrived. Contacted about 4pm saying not delivered. I was told to wait until 6pm. Been trying to contact someone all weekend with no luck. These flowers were for a friend who has just lost her husband. It's going to be really inappropriate arriving a week later, that is if they actually do arrive. I just hope they are a great bunch of flowers when they finally show up!
Update.
Finally arrived a week after ordering, however they tried to deliver before 7.30am. The person I'd sent them to then had to go and collect from royal mail office. Just what a grieving family need!!! I ordered them as I couldn't get over to visit until this week. I wish I'd have waited. So disappointed.
My daughter Ordered flowers for here…
My daughter Ordered flowers for here mum which did not arrive. Spent a lot my valuable time emailing H&B no response. H&B should stick to what they do best and run there stores and leave this area to companies who know what they are doing. Next stage small claims court with cost for my time. Update Sunday 19th over two weeks late delivered today most of the flowers dead or past their best. What a poor service
Refund will be requested.
Not happy at all
I ordered a small Christmas tree for a friend which looked lovely from the photos. This was ordered on 9th December for next day delivery. As yet my friend has still not received her tree. I contacted Home Bargains asking about the delay and they responded back saying to allow 2 working days. Obviously alot more than 2 working days has passed so cue another email. They have ignored my second email. I then emailed them again today asking where is my delivery and why are they not answering my emails. I have told them I am reporting their appalling service to the press and also to trading standards. I have asked for my money back as well. I paid £19.99 for the tree and also a further £14.99 for a separate order to be delivered on the 23rd to my mother in law which I very much doubt will arrive.. a very dishonest, unprofessional and frustrating company...
Do not waste your money
Flowers arrived two days after arranged date and my god . Shocking.
I paid £10 extra for a large bunch and a balloon , totalling £38 . What arrived was embarrassing.
The amount didn’t even fill a small vase and contained 5 roses, a thistle and some smaller white flowers. The roses were half dead .
Do not buy from this company .
You will honestly get more flowers and better quality buying a £5 bunch from the local supermarket .
Awful service , awful flowers .
Please Don’t waste your money
I have requested a refund which will hopefully reach my bank in 3-5 working days . Fingers crossed .
I wish I could upload a picture to show you the poor quality
I wish I could give 0 stars but they can have the 1 star purely because they’ve agreed to a refund
They really should consider stopping this service , they can’t meet the demand and what they’re sending is so poor .
They even advertise 7 days a week delivery which is untrue as they send them via Royal Mail who don’t deliver on a Sunday and due to royal mails current pressures with Christmas , you won’t get them on the allocated date .
Wish I could leave no stars
Wish I could leave no stars, was my partner's anniversary of her mother's death, so thought I'd send her some flowers, paid 20.99 and received 10 flowers( paid extra for larger amount , I couldn't believe how pathetic they looked, was angry when I saw them, wouldn't like to think how any I'd of gotten for 10.99. But their customer service sounds absolutely pathetic according to the reviews on here, I'll never, never order from these again feel like I've been ripped off.
Absolutely awful quality
Absolutely awful quality, I paid extra for medium and received 7 flowers for £16!!!! They came a day late. Absolutely awful never again.
Ordered roses as a sympathy gift payed…
Ordered roses as a sympathy gift payed £2.95 for tracked delivery chose 20 roses £12.99 but upgraded for £5 more added chocolates order came to £22 99got no email for tracking delivery they were delivered half dead and only 18 roses even though I had payed extra to upgrade wish I could add photo to show what I ordered and what was received only can be described as a joke had to apologise profusely 😳
Absolute rubbish !
Absolute rubbish !! Only received about a 3rd of what I was expecting !!
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