Ordered flowers as a congratulatory token for my daughter. ( new job) To say they were meagre is an understatement! Much better from a garage forecourt. I asked for another delivery at least. I... See more
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awful awful awful,ordered flowers for my 93yr old friend on 2nd december 2021 by phone.still have not arrived,lost my mony,my friend has nothing,i emailed them every day and now dont reply,awful compa... See more
Flowers not delivered at all and tried blaming us for putting wrong delivery address £35 worth of flowers and chocolates for my mother's birthday Customer services would offer no refund only £... See more
Absolutely dreadful. Ordered 3 bouquets for my 3 aunts as new year gifts. One arrived looking ok but roses were dead and dropping day after delivery. Other 2 arrived dead ( one was delivered 24 hours... See more
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Could not log in to my account
Tried to log into my account , informed my password was not recognised , so opted to change password , but the reset password email never arrived,
Come on, Do you want to sell flowers or not, if not then give up wasting everyone’s time
Absolutely fantastic service
Absolutely fantastic service! sent my mum a bunch of 20 roses to arrive on her birthday since I'm not seeing her in person for a couple of weeks, ordered them 2 days prior (yes, it was a guilt purchase lol) they arrived exactly when they said they would, intact, looking exactly like the picture on the website AND there were apparently some choc truffles in the box too?! (I didn't order them, what a nice touch)
All this for £12.99, free delivery, absolutely smashed other flower delivery services out the water.
I've been raving about this to anyone who'll listen today and will defo be using again :)
Shame there is no option to leave
Shame there is no option to leave - ⭐ ordered flowers for a particular day, but clearly wasn't going to be delivered on time. Spoke to customer service to cancel the order, the operator was rude, impolite and arrogant. All the negative reviews, are all on point. Avoid, avoid, avoid!!! Worst customer service I have ever come across, clearly do not care about the customer.
Very disappointing
Very disappointing. The flowers were delivered 2 days late, and without the chocolates I had also bought. Took them 3 days to reply to my email. They barely acknowledged the 2 day delivery delay, just apologised for the missing chocolates and offered a refund just for those. Then said if flowers were poor condition I should take photos. They don't seem in the slightest bit bothered by the wrong delivery day.
NOT RECOMMENDED
Ordered two delivery's one for myself
Ordered two delivery's one for myself. Ordered the vase and carnations. Then read the reviews and wondered what I had done. Expectations were low. Just as well. Carnations had 5 stems one broken. Vase broken already in box. Sent email got reply asking to send a picture. Prepared for this by not removing vase till I was asked. Sent pictures then another reply thanking me for the pictures which would be sent to their dispatch team and did I want another vase sent. Only option no option for refund but worse than that not once was sorry ever said. Bad customer service. Love home bargains but they should disassociate themselves from this . As giving a bad name and leaving a bitter taste in mouth.
I ordered fresh flowers to send to a…
I ordered fresh flowers to send to a friends granddaughter on the birth of there son was to be delivered Sunday 17th October and today 19th October and still not received them I am so up set and disgusted I will never ever use them again or recommend them
Don't get flowers from Home Bargains delivery site but they said they will refund my money but I have to wait
But they are soon quick to take it off you it takes 2 minutes to transfer it back into your account
Brown flowers
Don’t bother!! They are exactly what you think you’ll get from home bargains. I sent some flowers to a boss. They contained brown flowers and were small. Because I was unable to provide pictures of this as the reciever had thrown the brown ones away they didn’t believe me. Honestly don’t waste your money. They are also very small even if you pay more for larger size.
You may never know if they ever arrived.
I was too late for M and S delivery so ordered from here but had a bad feeling right from the start. Yes, as stated previously, on Standard delivery no tracking number and cannot guarantee delivery date which is ridiculous. Cannot check with the would be recipient as they were for a funeral so will never know if they arrived. Why do I always check TP after the bad service, will I never learn?
DON’T BOTHER BUYING FROM HERE
DON’T BOTHER BUYING FROM HERE. Came late, so missed my sister’s birthday and the state of the flowers were laughable (see image). Embarrassing.
don’t expect what you ordered to be sent!!
The flowers I ordered were totally different to the ones pictured on the website. When I contacted Home Bargains I was told to refer to the terms and conditions! Although the description in writing says what you should get this not the case. I ordered pink and purple flowers and the recipient received pale pink and white flowers. What’s the point of the pictures on the Website really?
Should be no stars
Should be no stars, as previous review. 50 roses, left in a hot porch, didn't ring bell, or call my mother. When flowers found 4 hours later, more than 50% where dead. There was also no where near 50 flowers and they looked nothing like the advertised picture.
I have asked for a full refund!!!
I buy my wife flowers twice a month
I buy my wife flowers twice a month, I bought her 50 roses this time from Home Bargains. They arrived already past their sell by date. NEVER AGAIN WILL I SPEND MY MONEY ON THIS LOAD OF S - - t.
Yep there’s a reason the reviews are…
Yep there’s a reason the reviews are terrible. Paid £25 for a bouquet got about 10 dead daisies. Don’t bother! Go to Aldi get a few bunches and wrap in your own paper. Horrendous customer service on top of the rubbish flowers!!!
Flowers did not arrive
Ordered flowers for a friend that did not arrive. Had to email customer service as there is not number, didnt get a response at all. Had to re-email and request for refund as I ended up sending with another company.
Don't order if you reallly need your present to arrive on time or at all.
Awesomely bad experience
Awesomely, the worst flower company to order flowers. I always order flowers online but this time for unknown reason I chose this company "Home Bargain flowers ". It was big mistake, a very embarrassing moment (when we saw the flowers). You feel like removing your name tag from the bouquet!
A very close friend of ours passed away, we had to organise flowers for the funeral very quickly as we had been away . Unfortunately, the flowers looked awful," old"as if they didn't have life, drooping, the bouquet seemed as it had been quashed . My wife and daughters felt very embarrassed.
Anyway, I got in touch with the company, there first response was send us the photos so that they can assess for the refund. I informed them that was the most unhelpful request as it was a mourning moment, (besides the the was in the car) come on you are attending a funeral not a party!!
Anyway after exchanging many emails, The company representative suggested resending the flowers 🤔. I said as you are not going to refund, I suggest you send the flowers to their home. Gave them the full address, 2days later they had not arrived. After, weekend, they still had not arrived, then I was informed to get in touch with Royal mail (5days) and find out as there was no tracking number. I asked how and why should I be doing this, it is their responsibility.
Then I received last email from, now a different representative asking me again to find out why flowers have not been delivered" hopefully they arrive".
I just gave up. NEVER AGAIN WILL I MAKE SUCH A MISTAKE AGAIN.
I am not judgmental But I would suggest think before you use this company!!!
Absolutely disgusting service
Absolutely disgusting! I paid extra for next day delivery. They arrived late in the evening when the birthday celebration was over and the flowers are super cheap quality! Next day a good quantity of them died! Money wasted! Plus the whole frustration! Never will use these impostors!
The worst flowers in the world
The worst flowers in the world. Looks as though someone picked a few wild flowers from down the road. DO NOT BUY these flowers.
Disappointed
So disappointed with rhe flowers I sent my friend I will never use them again and I want my money back or send some more flowers
I ordered flowers for a friend which…
I ordered flowers for a friend which did not get delivered I contacted customer services who were excellent Mohammed was fantastic and very efficient, he solved my issue with and even arranged for my flowers to be delivered to my friend upon her return from her holiday next week, customer service is excellent and other flowers I have ordered from this company have been lovely and delivered in a timely manner, will order again, can’t fault them, I even got a £10 credit off my next order for the inconvenience, a very happy customer 😊
Rubbish literally died within a few…
Rubbish literally died within a few hours
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