Homejoy Reviews 98

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I have been using Homejoy for regular fortnightly cleans for about 8 months. Initially the service was good. I have been happy with the quality of the cleaning and most of the cleaners I have had have... See more

Rated 5 out of 5 stars

Setting up the first appointment with Honejoy was easy, registering on the website and arranging a time was straightforward. There were a couple of text reminders which I really appreciated. The c... See more

Rated 5 out of 5 stars

Booking cleaning services through agencies is just one big headache. Homejoy offered me an easy, cost-effective and reliable cleaning service that really listened to my needs. The booking process was... See more

Rated 5 out of 5 stars

Jhosmark was 5 mins late which was slightly irritating as I had to wait for him before going to work, but he was a lovely person to meet. When I came back home, I immediately could tell someone had c... See more

Company details

  1. Cleaning Service

Information provided by various external sources

At Homejoy we only work with the very best: all cleaners are interviewed and tested in person, background checked and fully insured. With our online booking system, you can book in seconds for a time that suits you, pay with your credit card and manage your account online. You can add extra tasks like inside the fridge or oven, and your cleaner will even bring supplies if you need them to. Book one-off or on a recurring basis, both at £13 per hour, and it's really easy to get your preferred cleaner back every time. Our customer support team is on hand for prompt assistance if you have any questions.


Contact info

3.8

Great

TrustScore 4 out of 5

98 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

very good

the cleaner was on time and she did the job as requested. I can't fault anything. I will definitely book Homejoy again.

June 19, 2014
Unprompted review
Rated 5 out of 5 stars

Good cleaning company

I used this company because I had some sciatic nerve issue during my pregnancy. I needed to find someone to come and help me with basic stuff as well as with a deep down clean. I booked an entire day and found that everything was done very nicely. When my baby arrives, I will book another appt to help me keep up with cleaning!
Thanks Homejoy! :)

June 19, 2014
Unprompted review
Rated 5 out of 5 stars

excellent cleaning service

hassle free booking and cleaning provided. No need for contracts, references, continuing obligations just a cleaner for £10 per hour when you need one. Excellent idea.

June 11, 2014
Unprompted review
Rated 1 out of 5 stars

Rubbish

terrible clean and the cleaner stole my cleaning products??!!

May 28, 2014
Unprompted review
Homejoy logo

Reply from Homejoy

Hi Danielle, having spoken to you since your appointment, we are sad to hear your experience was anything-but-great. A Solutions Specialist will reach out to you asap to see how we can make this right!

Thanks,

The Homejoy Team.

Rated 5 out of 5 stars

Impressed- Would request again!

Jhosmark was 5 mins late which was slightly irritating as I had to wait for him before going to work, but he was a lovely person to meet. When I came back home, I immediately could tell someone had cleaned and tidied up - and it wasn't particularly dirty or messy to begin with! I was impressed that he'd taken the time to move stuff off shelves etc. to clean it properly rather than just dusting around things.

May 14, 2014
Unprompted review
Rated 5 out of 5 stars

Easy, attentive, reliable – and full of joy :)

Booking cleaning services through agencies is just one big headache. Homejoy offered me an easy, cost-effective and reliable cleaning service that really listened to my needs. The booking process was simple, quick and thoughtful (eg. I was asked what areas needed special attention and where the rubbish should be left). My cleaner was thorough and so efficient she finished earlier than expected so she cleaned the kitchen too (which I had not initially requested). Thumbs up for Homejoy!

May 14, 2014
Unprompted review

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