Never received my items , I purchased two personalized necklaces on August 03 2022 they never arrived. I tried on several occasions to contact them by email and the never replied. The total cost for t... See more
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I placed an order months ago and still haven’t received it. Thought it might take a little longer to ship anyways, because I live outside of the US, but this is ridiculous. I’ve tried emailing them... See more
The quality is horrible! I got a locket necklace and it’s a cheap plastic material as opposed to a metal or something else sturdier. The picture is literally just a piece of regular paper cut and glue... See more
Company replied
The locket is a nice size for a necklace but too small as a keychain. We bought several keychains and were disappointed how small they are. A little guidance would have been appreciated regarding pi... See more
Company replied
Company details
Information provided by various external sources
Personalized Jewelry 🍯 We ship worldwide 🌎 IG: https://t.co/B2gMkVrqID
Contact info
1302 N 15th Street, 33605, Tampa, United States
- support@honeylock.co
- honeylock.co
Terrible customer service and the item…
Terrible customer service and the item I purchased was messed up and I have yet to hear anything from anyone after I sent an email.
March 6, 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Kalani,
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. We are looking into this issue and hope to resolve it promptly and accurately.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
just Ok
It is a stylish necklace, but it feel cheaply made. Had I felt it in person I would not have paid $60 for it.
March 4, 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Sophia,
Thank you so much for your feedback, we really appreciate the time you took to write such a detailed review! We will make sure to improve our product and we appreciate your feedback about it.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Great gift for mother/ daughter
Great quality and my daughter loved it! Thank u!
March 4, 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Melisa,
Wow, we were blown away by your positive words, we really appreciate the time you took to write a review about our product and we're glad your daughter loved it. Your review means a lot to us and lets us know we’re on the right track!
Thanks again for the review and for being such a great customer.
pictures fell out
pictures fell out, they were too loose. lost one within a week.
March 3, 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi str8,
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. We are looking into this issue and hope to resolve it promptly and accurately.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Cute but not worth the price
Upon receiving the necklace I noticed that the heart pendant had two scratches on it next thing was that it was hard to open I had to use tweezers to open it then was that the heart doesn’t full close so it doesn’t looks as nice and lastly when I was trying to open it the pendant the necklace fell off so if I wear it the heart can easily fall off I was so excited for this but turns out it was just a waste of money they also won’t post your review unless you give them 5 stars
March 1, 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Sandra,
Thank you so much for your feedback, we really appreciate the time you took to write such a detailed review! We will make sure to improve our product and we appreciate your feedback about it.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Pure horse crap
Pure horse crap. Avoid at alllllll costs if you care about yourself!!!!!!!
February 28, 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Ben,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. However, were not able to locate your order in our system. Please send us an email with your order number for further assistance.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
The quality of the necklace was bad and…
The quality of the necklace was bad and the picture was poorly cut.
February 8, 2020
Unprompted review
40 bucks for a bubble gum machine necklace!!!
I did even have this locket for a day and the chain departed from the locket , I made do with what I had left and attached the locket to a small key chain and that same day it fell off from the hook the locket was originally attached to , the whole necklace felt like a came out of a bubble gum machine. the quality was terrible for 40 bucks!!!!! 40 dollars for a cheap piece of trash that didn't last me not even a day!!!
February 7, 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Eliza,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Thank you for letting us know about this. Your feedback helps us get better.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Worth it
I brought the necklace for my grandmother and she loved it!
It’s so beautiful and unique, and the prices are great too. Can’t beat it.
February 5, 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Shayenne,
Wow, we were blown away by your positive words, we really appreciate the time you took to write a review about our product and we're glad your grandmother loved it. Your review means a lot to us and lets us know we’re on the right track!
Thanks again for the review and for being such a great customer.
Love the chain & fast shipping
February 2, 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Presh,
Thanks so much for your feedback! We’re really glad you enjoyed our service and our product.
Thanks again for the review and for being such a great customer.
I placed an order in January 20 it…
I placed an order in January 20 it hasn't even been shipped. There tracking hasn’t even been updated since the 22nd it’s says it’s in Florida.
February 2, 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Jacqueline,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Bought the locket for my daughter’s…
Bought the locket for my daughter’s 16th birthday. And she absolutely loved it♥️ She loved how u can personalize the locket with any pics.
February 1, 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Elena,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review about our product and we're glad your daughter loved it. Your review means a lot to us and lets us know we’re on the right track!
Thanks again for the review and for being such a great customer.
Reply from HoneyLock | Personalized Jewelry Company
Hi Carlos,
Thanks so much for your feedback! We’re really glad you enjoyed our product!
Looking forward to your future orders and thanks again!
Reply from HoneyLock | Personalized Jewelry Company
Hi Joe,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
broke first dat but i am handy so i…
broke first dat but i am handy so i fixed it
January 1, 2020
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Dalton,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Reply from HoneyLock | Personalized Jewelry Company
Hi Marc,
Wow, we were blown away by your positive words, we really appreciate the time you took to write a review about our product and we're glad that she loved it. Your review means a lot to us and lets us know we’re on the right track!
Thanks again for the review and for being such a great customer.
Terrible customer service
Terrible customer service. Tried emailing but no response. Order a week ago and nothing came in. WHAT THE HECK HoneyLock. Who’s running the website?!?
December 25, 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi via,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. However, were not able to locate your order or name in our system. Please send us an email with your order number for further assistance.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Reply from HoneyLock | Personalized Jewelry Company
Hi bibi,
Thanks so much for your feedback! We’re really glad you enjoyed our customer service.
Thanks again for the review and for being such a great customer.
When I asked for extra pictures I did…
When I asked for extra pictures I did not expect to only receive one. When I bought the necklace I got some extra ones. Instead now I just got one
December 6, 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Hi Juanita,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are looking into this issue and hope to resolve it promptly and accurately.
Please feel free to reach out to support@honeylock.co with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Good quality photos for your locket.
November 9, 2019
Unprompted review
Reply from HoneyLock | Personalized Jewelry Company
Thank you Brittney!
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