Let me start with the positives. They were the only ones that sold what i was looking for which was an eshisha head. They also sent me some free batteries to go with it. Which was very nice of... See more
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See what reviewers are saying
Bad communication. Very bad. No response to messages requesting updates. No human available to speak to... Still no order after a week of waiting. Sadly not the professional service I was e... See more
Company replied
Ordered some items as a Christmas present. I was very pleased with the order updates. All the items I ordered were packaged properly and arrived in perfect condition. The estimated delivery given was... See more
Excellent service, shisha delivered on time on both occasions I have used them, and clear usage instructions were given on delivery. They also tailored the colour of the shisha to my birthday party th... See more
Company details
Written by the company
London based Shisha Hire & Supplies
Contact info
United Kingdom
- 07712223584
- Info@hookedonhookah.co.uk
- hookedonhookah.co.uk
3.1
Average
36 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality products and service.
The products are always of great quality and service is always 100% can’t complain.
April 21, 2022
Excellent service 👏
February 10, 2022
Lovely service
Lovely service, great guidance on the hookah pipes, professional service, will definitely use again
January 9, 2022
Unprompted review
Quick delivery
December 24, 2021
Great experience using the hookah…
Great experience using the hookah pipes. Professional service and easily accessible for any additional support required. Flavours were perfect and better than normal shisha
December 9, 2021
Unprompted review
I received the most amazing service
I received the most amazing service! So professional. I would definitely recommend this service. Thanks again. 5 star shisha⭐️⭐️⭐️⭐️⭐️
December 7, 2021
Unprompted review
Hooked on Hookah was accommodating &…
Hooked on Hookah was accommodating & professional. He provided an informative guide on how to set up and use the shisha properly. He was friendly and punctual. Will definitely use again moving forward.
December 3, 2021
Unprompted review
Hands down the best Shisha in London
Hands down the best Shisha in London! The best flavours, the best look and the best service.
November 16, 2021
Unprompted review
Excellent service
Excellent service, shisha delivered on time on both occasions I have used them, and clear usage instructions were given on delivery. They also tailored the colour of the shisha to my birthday party theme colour which was a nice touch. Have already recommended to friends and would use again!
November 16, 2021
Unprompted review
Always available to deliver
Always available to deliver, great flavours and service!
November 16, 2021
Unprompted review
Good Shisha
Good Shisha, excellent customer service, no complaints at all.
November 16, 2021
Unprompted review
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