Hoults Removals Reviews 343

Fantastic lads helped every step of the way. Went above and beyond their job made us feel we were in safe hands all the way of a very stressful day. 1st class service. Would recommend to anyone. Thank you

Many thanks to Andy and Michael for making my 3 day move go smoothly from start to finish. They were incredibly helpful and pleasant throughout and made the whole experience very easy for me for which I am very grateful.

Hoults moved us out a few days ago, and we've already given them a five star review for their excellent work. (Given that we had no power all day and the electricity board had dug up the road into our (remote) village, that should perhaps have been a 10 star review!). I just want to add a note of thanks to Niall, who wasnt on the original team, but who collected some items for us separately the following day (when the road was still dug up!). We look forward to having the team move us into our new home in a few weeks. Meanwhile, thanks again.

Hoults were a great decision for me from the start. All the staff from the office to the video survey to the packing and moving team were friendly, efficient and well informed. The packing and moving team (Andy C, Andy S and Paul) worked very hard and were easy company during what could be a difficult experience. I cannot recommend them highly enough and feel sure that my belongings will be well kept in the storage facilities before a smooth delivery when the time comes.

We used Hoults removals Newcastle upon Tyne, with the packing and moving service from Heaton to Benton. The guys were great from start to finish, everything was carefully wrapped and boxed with no breakages and after a bit of a delay in receiving the keys they called in more pairs of hands to help. Thanks again for making our move go so smoothly! Shaun P, Paul A, Andrew S, Andy C, Steve R, Steve D, Jon, Micheal and Ryan M.

Andrew (Andy) and Paul delivered our furniture to day from storage in Newcastle to our new home in Eastbourne. They were professional, courteous and on time. Unloaded and back on the road north again in under three hours, having driven from Peterborough to Eastbourne this morning. These two are a credit to Hoults. Our whole Hoults experience from first removal to storage twenty one weeks ago in Durham to the delivery to day has been excellent. Thank You

Big thanks to Euan, who did the estimate and all the follow-up work, Megan in the office, and especially to Davey, Andy, Owen, Duncan and Bob, the five-man Anglo-Scottish team who moved our stuff out of our house and into storage pending Hoult's return some weeks hence to move us into our new home.

The team worked like trojans, with courtesy, friendliness and good humour - nothing was too much trouble. The five of them emptied a substantial 4-bedroom house with speed, care and efficiency. Euan ironed out any queries with the office in a similar manner.

Hoult's quote was competitive, and all paperwork, confirmations and details were communicated clearly and promptly.

Thanks again, everyone; you've helped greatly to smooth the path through one of life's more stressful experiences, as I'm sure you will have done and will continue to do for many others. We look forward to seeing you again at the move-in.

Avril & Stuart

We contacted several removal companies when we were moving house and Hoults’ was the most striaghtforward. The representative who visited to estimate what would be involved in the move, and the cost, was very clear and helpful. The removers arrived on time, worked hard, very professionally and with good humour. There was a problem with the main lorry that was being used for the removals, so the work took longer than expected on the second day, but the men made sure that everything was completed by our deadline. Our belongings were stored with Hoults until our new house was ready, and the transfer from storage was similarly straightforward. The men responsible for the transfer were different from those involved in the original removal, which suggests that our original experience was not a one-off.
The overall cost seemed reasonable for the service that was offered, and we would be more than happy to use Hoults again.

Very professional from beginning to end. They put us at ease, we moved on the 12th July 2022. Arrived on time and never stopped. The guys were great. I thank them for an nice easy move and will definitely recommend them.

I decided to use Hoults, Newcastle because the company has existed for a long time. My initial enquiry by phone was attended to by an efficient manager, Megan, whose expertise made me feel confident that the move would be a successful one. She arranged for an assessor, David, to visit which resulted in a schedule being drawn up. On the day, the van arrived with a two-man team, Andy and his assistant, Craig. They have a tremendous work ethic, they toiled ceaselessly to deliver the goods, and I can recommend them all, unreservedly. Thanks, everyone, you all deserve the highest praise.

I used Hoults to help me move from one end of Whitley Bay to another. I packed everything up but used Hoults to load and unload my items on to the van. The lads were excellent the majority of my belongings were loaded on the day before my move. The next day they loaded the rest of the items then returned to the depot while I waited for my keys. There was a delay in getting my keys (4pm) and I was worried about having my items unloaded late in to the night however I needn't have worried. The original crew of 3 were joined by another 4 lads meaning my possessions were unloaded in just over an hour. Excellent service would recommend. Thanks to Andy S, Michael, Ryan, Aaron, Paul, Craig and Shaun

Our move from the Midlands to the North East was made very smoothly and efficiently with help all the way from the very friendly team at Hoults.
Full removal and packing service from Andy S, Michael and Joe has helped to ensure that we are already enjoying our new home.

High quality customer service and response times. Would highly recommend

Hoults moved our belongings into storage a couple of weeks ago before we move in to our new house. Their service thus far has been faultless. Michael, Dom and Aaron were professional and polite and made what is a stressful time go smoothly.

Hoults handled my move this week and the whole process couldn’t have gone more smoothly. Matty and the lads, were extremely helpful, polite and hard working and made the move as stress free as possible. Would highly recommend them.

Just had the pleasure of the Hoults team for 5 days of packing for storage. A big job, all done in a courteous manner & absolutely nothing a problem. Such a hard working team. Many thanks to Andy S, Michael, Steve D, Craig, Shaun, Aaron, Andy C & Matthew!!

Hoults have just moved my aunt & uncle into assisted living accommodation, and quite frankly we can’t speak highly enough about the overall service. The two lads who did the (first class) packing were really attentive to my aunt & uncle, and couldn’t have helped them anymore than they did. They made what seemed a difficult move into a pretty easy one, and certainly put my aunt & uncle’s mind at rest. Well done Aaron & Joe…great service throughout !!

Our three removers, Andy, Michael and Craig worked tirelessly. They arrived on time and dealt with our move carefully and conscientiously. We would recommend this firm.

Hoults removals was excellent from start to finish. Excellent customer service with booking appointment. Steve who did the valuation was outstanding. Gave a book for the kids and took the time with the house review and valuation. Dave, Paul and their colleague did a great job of moving everything out. Really hard working on a super hot day.
Would highly recommend.

I was very pleased with the service I received from hoults removals. All three men who came were very efficient and fast and very obliging. Added to which they were very polite. The empty boxes were picked up very quickly on request