Ordering was easy and` we requested 4 x 1.75litre bottles on the 2 for 1 special offer. The confirming advice note made the calculation overly complicated and showed only 7 bottles. When only 7 bott... See more
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Fantastic! First time ordering from House of Spirits, and it was the cheapest I could find this product online. I was kept informed from dispatch until delivery which was very fast, so I’m really imp... See more
Great service, delivery was free and next day. Price was very good compared to local superstores. Packaging was outstanding, even the worst courier company couldn’t damage this parcel ! Luckily though... See more
Good prices and very fast delivery. Packing of items was first class too. Only small negative point was that courier just left the box outside my door and didn't use the intercom or knock to let me kn... See more
Company details
Written by the company
To create the ultimate experience at home, first you must find the perfect drink. House of Spirits was created to help you find your perfect spirit partner. Do come in, make yourself at home and fix yourself your favourite drink. Find the right spirit for you or for that special someone and have it delivered direct from our house to yours. THE HOME OF PREMIUM SPIRITS
Contact info
1st Floor, 26-28 Ely Place, EC1N 6TD, London, United Kingdom
- house-of-spirits.co.uk
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The service was smooth and efficient…
The service was smooth and efficient and professional.
Fantastic Service and Quality Products:
I recently purchased some alcohol from House of Spirits, and I have to say, I was extremely impressed with their service.
First of all, the selection of products available on their website was fantastic. They had a wide range of options for different types of alcohol, as well as different brands and price points. I was able to easily find exactly what I was looking for and more.
The ordering process was also very straightforward. I had no issues with payment or delivery, and my order arrived within the expected time frame. The packaging was very secure and everything arrived in perfect condition.
But what really stood out to me was the quality of the products themselves. I was blown away by the taste and overall quality of the alcohol I received. I felt like I was truly getting my money's worth, and the experience was definitely worth it.
Overall, I would highly recommend House of Spirits to anyone looking to purchase alcohol. Their selection, service, and quality are all top-notch, and I will definitely be a returning customer.
Good stock
Good stock, only place l can find my preferred rum.
Easy to order reasonable prices
Great.
My gift arrived in time for my friends…
My gift arrived in time for my friends birthday. It was well packed
Great Kraken choices for my husband's…
Great Kraken choices for my husband's birthday. Very quick delivery & competative prices Xx
The help and communication when I had a…
The help and communication when I had a problem with my order.
always a great experience
always a great experience, easy to deal with & repid delivery, keeping you informed every step of the way
House of spirits are great
House of spirits are great, contacted them when bottle arrive, they found why and despatched another bottle with out any fuss, great customer care.
aside from DPD delivery issue (which i…
aside from DPD delivery issue (which i see has happened to a couple of other customers) the issue was resolved very quickly. A duplicate order was dispatched the same day and i received it the next.
Also great to find an item which i found impossible to get on the high street.
Great service from James
I'll order again
I honestly can’t fault House of…
I honestly can’t fault House of Spirits! When DPD messed up, and I mean they played a game of do/do not deliver for almost three weeks, a replacement bottle was sent out the same day I reached out (28th Feb). When the missing bottle arrived, almost 3 weeks later,I reached out and offered to return it and was kindly told not to worry.
The customer service is actually above and beyond, I was getting replies mid evening trying to sort my issue and on a Sunday, and it felt personal… spelling my name right is always a good start!
Honestly, had I had no issues with my order, I’d probably have considered going back but after the impeccable customer service, I definitely will.
Great service!
Excellent service
Fantastic delivery service only 24hrs super quick plus a great range of my favourite spirits 😀
Great comms and very quick delivery
Excellent customer service
Excellent customer service received (thanks James!) after dreadful DPD experience, highly recommend House of Spirits!
Speedy delivery and clear check out…
Speedy delivery and clear check out instructions in the store 👍👍
Super fast delivery
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