Ordering was easy and` we requested 4 x 1.75litre bottles on the 2 for 1 special offer. The confirming advice note made the calculation overly complicated and showed only 7 bottles. When only 7 bott... See more
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Fantastic! First time ordering from House of Spirits, and it was the cheapest I could find this product online. I was kept informed from dispatch until delivery which was very fast, so I’m really imp... See more
Great service, delivery was free and next day. Price was very good compared to local superstores. Packaging was outstanding, even the worst courier company couldn’t damage this parcel ! Luckily though... See more
Good prices and very fast delivery. Packing of items was first class too. Only small negative point was that courier just left the box outside my door and didn't use the intercom or knock to let me kn... See more
Company details
Written by the company
To create the ultimate experience at home, first you must find the perfect drink. House of Spirits was created to help you find your perfect spirit partner. Do come in, make yourself at home and fix yourself your favourite drink. Find the right spirit for you or for that special someone and have it delivered direct from our house to yours. THE HOME OF PREMIUM SPIRITS
Contact info
1st Floor, 26-28 Ely Place, EC1N 6TD, London, United Kingdom
- house-of-spirits.co.uk
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Very quick delivery and bottle was well…
Very quick delivery and bottle was well packaged. I will use House of Spirits again.
A very simple and easy to use website.
Brilliant customer service
Brilliant customer service. Responsive and understanding.
Fantastic service
Great range of products easy to order best of all the delivery prompt and reliable thank you
3rd time using this company
3rd time using this company, great service and never any issues.
No packaging around the bottles/tins
The bottle were just placed in a box side by side.
No internal packaging.
Both tins are dented.
One of the lids was fully off and won’t go back on the top of the tin.
Really disappointing as these were Christmas gifts.
Clearly been thrown about by the courier, but if there had been some type of packet all of the above wouldn’t have happened.

Reply from House of Spirits
Amazing customer service
Amazing customer service and fast response after an issue with the delivery company. Got sent a replacement straight away
Speedy dispatch and great customer…
Speedy dispatch and great customer service
Only let down by the shocking service of DPD
Fantastic customer service
Items that were damaged in the post were replaced immediately. Fantastic communication and first rate service. Thank you.
Great price and delivered in 2 days…
Great price and delivered in 2 days without leaving home! fantastic
Spot on
Good price Quick delivery wasn't exactly sure what I was looking for and this was it.
Great Great shopping experience website
Great website! Great shopping experience! Parcel arrived well packaged
Great product at affordable prices
Great website. Great prices & speedy delivery. Item was well packaged.
Good value and swift delivery
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