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House of Computers Reviews 134

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TrustScore 5 out of 5

4.8

Computer Store
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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and expertise, often highlighting their ability to guide through complex choices and provide excellent advice. The service provided is frequently described as amazing, efficient, and professional, with many appreciating the quick repairs and smooth overall experience. People are also very satisfied with the product quality, noting items are reliable, well-priced, and exactly as advertised, with a good selection of options. Customer service stands out as exceptional, with reviewers commending the kind, patient, and attentive approach, ensuring customers find exactly what they need. Additionally, many find the pricing to be great and reasonable, often securing good deals on their purchases. However, some customers mentioned dissatisfaction with the pricing of PC builds and parts, finding them significantly more expensive than alternative retailers.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as helpful, professional, and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting helpful and polite staff who... See more

Product

Customers consistently note positive experiences with product quality, finding items reliable, well-priced,... See more

Customer service

Consumers consistently report positive experiences with customer service, often describing it as amazing,... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices very reasonable and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When my Dell desktop motherboard died I needed a replacement. I found House of Computers via Google search and discussed my requirements with Haris who was happy to send me several quotations to build... See more

Rated 5 out of 5 stars

I bought a BattleBox PC from House Of Computers recently, i have had repairs from them in prior times, but as it was my first time buying a PC they smoothly guided me through a tailored menu of Comput... See more

Rated 5 out of 5 stars

We had an excellent experience at House of Computers. My 11-year old son was given a warm welcome by Haris, and he generously shared his time and expertise to understand the PC build we had in mind. W... See more

Rated 5 out of 5 stars

I was required to log into a system that is fairly antiquated. The latest version of Windows that could be used was Windows 10. I called House of Computers, and they assured me that they could satis... See more

Company details

  1. Computer Store
  2. Cell Phone Store
  3. Computer Repair Service
  4. Mobile Phone Repair Shop
  5. Home Audio Store

Written by the company

House of Computers is one of London’s leading independent retailers of computers, electronics, headphones, storage devices and more. We stock hundreds of products including laptops, tablets, and headphones from the biggest names on the high street at highly competitive prices. With loads of products to choose from, you are sure to find that essential something you have been looking for. From computers designed for students to state of the art gaming laptops, we have everything for the gadget enthusiast.

Contact info

4.8

Excellent

TrustScore 5 out of 5

134 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Incredible experience!

Incredible experience!! 100/100 *****
Bought my PC in Sept 2025 - I experienced a problem with my PC, I contacted the company via Whatapp and Live Chat - An engineer came out the NEXT DAY - what a brilliant service - cannot recommend highly enough - thank you House of Computers

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

We wanted to buy a gaming laptop

We wanted to buy a gaming laptop and thought we’d try an independent on Tottenham Court Road over Amazon. They were brilliant, super helpful, very honest and gave us a great deal on a new Lenovo. Can’t recommend highly enough!

February 17, 2026
Unprompted review

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