I I bought a Torino three-way tap from BNQ the top is supplied by ENKI when the tap was installed the cold water filter part of the tap won't work. I have emailed ENKI several times explaining the tap... See more
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See what reviewers are saying
Bought a shower (Unit) from this company and the experience has been extremely disappointing. The product descriptions online are not clear enough to make a confident purchase even after sending photo... See more
After some research in trying to find a 12.5mm dia. flexible shower hose in 'gold' I was pleased to find one supplied by Enki, This was duly ordered online and received within 36hrs, a very efficient... See more
I ordered a thermostatic bath/shower mixer tap about midday on Saturday and it arrived perhaps 175 miles away late Sunday morning. I’m pleased with the product and impressed with the speed of delive... See more
Company details
About HOUSE OF ENKI
Written by the company
We are proud to be a family-run business based in the UK, providing premium designer kitchen and bathroom furniture and fittings. Our wide range of high-quality, stylish products offers something for every taste at an affordable price and provides you with the ultimate choice in style, colour and design to help you create the bathroom of your dreams.
We are committed to selling high-quality bathroom and kitchen fittings at affordable prices. All of our products are superbly made by personally sourced suppliers. We offer excellent customer service, fast and reliable delivery and a direct and secure online shopping experience.
Contact info
8 Swinbourne Drive, Springwood Industrial Estate, CM7 2YP, Braintree, United Kingdom
- 08000868793
- support@houseofenki.com
- houseofenki.com
Asks customers to review
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Hasn’t replied to negative reviews
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Super good serbice
Great service
Excellent taps thank you.
Item was perfect and arrived quickly
Great service and prouduct
Super quick delivery. Haven’t installed the tap yet but looks perfect and half the price of similar designs on other websites
We have been using ENKI products for… over 10 years.
We have been using ENKI products for many years and have found them to well made, reliable and attractive. Easy to install will a long & consistent lifespan. ENKI have been extremely efficient in responding to inquiries and giving useful advice.
Great service and happy with delivery…
Great service and happy with delivery and product.
This was a really nice stylish well…
This was a really nice stylish well made sink at not stupid money & could be fitted under or over mount what a great idea
the unit arrived on time and
the unit arrived on time and
the unit was installed later in the day
and is working fine
Shower fittings, supply and delivery.…
After some research in trying to find a 12.5mm dia. flexible shower hose in 'gold' I was pleased to find one supplied by Enki, This was duly ordered online and received within 36hrs, a very efficient service.
However, I am still awaiting a reply to my e-mail query of 24th Jan. addressed to your sales team, concerning the availability of a handheld shower arm extension.
So far so good.
Product arrived quickly and well packaged. Product not yet installed.
Paid for next day delivery
Update: having placed this review Enki refunded the delivery costs.
Paid for next day delivery, part turned up after 3 days. Emailed Enki regarding delivery, no response after a week. Whilst I received the part I needed, certainly not a company I would use in the future, without considering other suppliers first.

Reply from HOUSE OF ENKI
Amazing customer service
I had issues ordering with my debit card and their online chat was amazing help. The item was delivered on the day it was supposed to be delivered. Cannot fault their service.
Highly recommended
Just needed some replacement parts for my Enki equipment. Thanks to the staff who helped me promptly and in professional manner
Lots of updates
Lots of updates when order was late and product looks like good quality. Yet to fit it but hubby is a plumber and he says it looks good 😊
Easy to place an order
Easy to place an order. Website had the technical drawings and descriptions so I could make an informed choice.
Simple solution
Simple solution. Great adaptor, enables use of washers to ensure a seal.
Product as described (although not…
Product as described (although not installed yet) and delivery as promised.
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