I I bought a Torino three-way tap from BNQ the top is supplied by ENKI when the tap was installed the cold water filter part of the tap won't work. I have emailed ENKI several times explaining the tap... See more
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Bought a shower (Unit) from this company and the experience has been extremely disappointing. The product descriptions online are not clear enough to make a confident purchase even after sending photo... See more
After some research in trying to find a 12.5mm dia. flexible shower hose in 'gold' I was pleased to find one supplied by Enki, This was duly ordered online and received within 36hrs, a very efficient... See more
I ordered a thermostatic bath/shower mixer tap about midday on Saturday and it arrived perhaps 175 miles away late Sunday morning. I’m pleased with the product and impressed with the speed of delive... See more
Company details
About HOUSE OF ENKI
Written by the company
We are proud to be a family-run business based in the UK, providing premium designer kitchen and bathroom furniture and fittings. Our wide range of high-quality, stylish products offers something for every taste at an affordable price and provides you with the ultimate choice in style, colour and design to help you create the bathroom of your dreams.
We are committed to selling high-quality bathroom and kitchen fittings at affordable prices. All of our products are superbly made by personally sourced suppliers. We offer excellent customer service, fast and reliable delivery and a direct and secure online shopping experience.
Contact info
8 Swinbourne Drive, Springwood Industrial Estate, CM7 2YP, Braintree, United Kingdom
- 08000868793
- support@houseofenki.com
- houseofenki.com
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Hasn’t replied to negative reviews
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Very good service
Very good service. One of the items did not fit, so ordered a smaller one and got a full refund with no problems
Customer Satisfaction
Easy to order, excellent quality product, and it arrived next day
Had a slight problem with taps I bought…
Had a slight problem with taps I bought ,got in touch and within 30inutes had a msg to say new taps on the way .
Wow..if every after sales were like that ..100/percent satisfied customer. Many thanks to team .
The shower valve is perfect fit which…
The shower valve is perfect fit which replaces my 8 year old one. As novice diyer I managed to fit it myself in no time, hope it last as long as the last one. It was delivered on time, and it is exactly as said in description.
Great service.Delivered very quickly and promptly…
Delivered very quickly and promptly literally the next day! Product is great quality will use service again thanks.
Great prompt nice tap
Good product and delivery. Some simple instructions would have helped.
Good product. Quick delivery. No fitting instructions which even for a professional would have helped with one particular element.
Lovely product and very quick delivery…
Lovely product and very quick delivery ☺️ Website is easy to navigate and a great selection of finishes.
I ordered a mixer tap on 20/10/22,and…
I ordered a mixer tap on 20/10/22,and it was due to be delivered in two days----- it arrived the next day ---- well done. It was very well packed, Many thanks.
POOR QUALITY FITTINGS
I purchased a matt black bathroom sink plug unit from ENKI. On opening box some of the black paint scratched off so I don't have much confidence in it lasting long once installed. Good price but cheap quality.

Reply from HOUSE OF ENKI
The shower valve was reasonably priced
The shower valve was reasonably priced, delivered very quickly. 👌🏻👍🏻👌🏻👍🏻
Excellent service
Excellent service. Goods arrived quickly, as described and nice quality.
Really helpful
Really helpful, friendly and speedy service. I needed a spare part and the team were straight onto it, linking me to the right thing and dispatching almost instantly.
Great service and communication but need more information on descriptions of items.
One of the items was perfect. Unfortunately the other was not suitable as an important piece of information was not in the description. However communication was great and I have returned the item for a refund. It was not a free return so that has meant I have lost out financially which is a little annoying.
Easy ordering and quick delivery.
I haven't fitted the mixer yet but it…
I haven't fitted the mixer yet but it appears to be quality and was reasonably priced.
Ordered sat 24th sep 2022 had a shower…
Ordered sat 24th sep 2022 had a shower with item mon 26th Sept 2022 excellent service thankyou
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