From my very first appointment with Gavin, I felt immediately a bond of trust. Gavin has never tried to “sell” me any product or service. His advice is always tailored to my requirements but he will b... See more
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Review summary
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Reviews shaping this summary
First time I have been to House of Hearing Edinburgh and was happy with the location, premises and service. My blocked ears were attended to as I would have expected. Lady technician told me about the... See more
Company replied
The team at Hamilton were tremendous. They went out of their way to help my housebound elderly mother when she developed problems with her hearing aids. After months of hearing decline we were convi... See more
Company replied
Efficient and friendly staff. Clean, relaxing, spacious premises - no annoying background music! Clinician very courteous, knowledgable and helpful, explaining the current state of my hearing loss a... See more
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Company details
Written by the company
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Contact info
10 Melville Crescent, EH3 7LU, Edinburgh, United Kingdom
- 0131 220 1220
- enquiries@houseofhearing.co.uk
- houseofhearing.co.uk
4.9
Excellent
605 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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I was shocked by the amount of wax in…
I was shocked by the amount of wax in both my ears, my latest hearing aids actually work better than I expected. I’ll be booking another appointment in 4 months time, couldn’t fault any of the staff. Thank you
August 12, 2026
Unprompted review
Reply from House of Hearing
Thank you for taking the time to leave your review. We're glad to hear that your earwax removal appointment in Morpeth met your expectations and that we could get you hearing well again. We look forward to seeing you again in four months time.
Ultra reliable advice on hearing care
The staff at Morpeth were as always , extremely helpful and focused on what's best for the user/ customer.
In this case we were deciding next steps on replacement hearing aids. The process was really structured and understandable.
Big thank you to Sarah and Ann !
August 17, 2026
Unprompted review
Reply from House of Hearing
Thank you for taking the time to leave your review, Elleson. We're glad to hear that you had a positive experience with us in Morpeth and that you could get some advice on next steps for your hearing aids. We look forward to seeing you back in clinic again soon.
Excellent service from managing the…
Excellent service from managing the appointment, wax removal and hearing check.
August 12, 2026
Unprompted review
Reply from House of Hearing
Thank you for taking the time to leave your review. We're glad your earwax removal and hearing check in Edinburgh met your expectations. We look forward to seeing you back in clinic again soon.
Staff are always helpful and friendly
Staff are always helpful and friendly. Very professional and efficient.
No pressure to buy, but plenty of information for you to make an informed decision for yourself.
The ear wax removal service is also great. I would definitely recommend.
August 17, 2026
Unprompted review
Reply from House of Hearing
Thank you for taking the time to leave your review, Linda. We're glad to hear that you had a great earwax removal and hearing test with us in Morpeth. We hope you got all the information you needed from us and we look forward to welcoming you back to clinic again soon.
Excellent service
Seen by Stewart Audiologist who was very helpful.
Very knowledgeable and understanding.
Takes time to understand my hearing problems.
Made me feel less scared and gave good advice
August 12, 2026
Unprompted review
Reply from House of Hearing
Thank you for taking the time to leave your review, Carla. We're glad to hear you felt well looked after with us and that we could put you at ease. Please do let us know if there's anything else we can do to help and we look forward to seeing you back in clinic again soon.
Excellent experience at House of…
Excellent experience at House of Hearing in Edinburgh. Stuart was friendly, professional and helpful throughout. He took time to explain everything and made whole experience easy and comfortable. Highly recommended!
August 13, 2026
Unprompted review
Reply from House of Hearing
Thank you for leaving a lovely review, Martin. We are so pleased that you've found the right support for your hearing and ear care with Stuart and our Edinburgh team. We're looking forward to welcoming you back to the clinic again soon.
Patient, effective and pleasant
Removal of impacted ear wax and brief examination of my ears on my first visit; a full consultation, ear examinations and testing session on my second.
At each appointment my questions received full and unbiased answers about ear care, hearing aids, after care and costs. All members of the practice were very professional, patient and friendly.
August 6, 2026
Unprompted review
Reply from House of Hearing
Thank you for taking the time to leave your review. We're delighted that your earwax removal and free hearing test in St Andrews were such positive experiences. It's wonderful to hear that you felt well cared throughout - please do pop in or call us if there's anything further we can do to support you.
Quick access to appointment and the…
Quick access to appointment and the service was very professional. Good pricing and advice regarding hearing aids. Would highly recommend to others.
August 5, 2026
Unprompted review
Reply from House of Hearing
Thank you for leaving your review, Malcolm. We're pleased to hear that you're happy with the service you received from us in Knutsford and we look forward to seeing you in clinic again soon.
excellent service
Always had excellent service from Daniel and the staff. Our appointments we re-scheduled twice but it still all worked out for us. Daniel is so lovely and caring and I would recommend house if hearing Galashiels without a se I d thought.
August 4, 2026
Unprompted review
Reply from House of Hearing
Thank you for taking the time to leave your review, Elaine. We're really pleased to hear that you continue to receive such a high standard of care from Daniel and our Galashiels team. Your kind recommendation is very much appreciated!
Very happy with how I have been dealt…
Very happy with how I have been dealt with.
Staff patient & helpful with good advice
August 7, 2026
Unprompted review
Reply from House of Hearing
Thank you for leaving your review, Harry. We're delighted that you had a positive experience with us and we're looking forward to seeing you in clinic again in the future.
Great service
I started using this caring reliable service over 4 years ago and I can recommend it.
August 5, 2026
Unprompted review
Reply from House of Hearing
Thank you for leaving your kind review. Knowing that you continue to receive such excellent care from our team means a great deal and it's our pleasure to be able to support you with your hearing and ear care. We're looking forward to seeing you in clinic again soon.
Wonderful service.
I cannot praise everyone at the Eye practice enough.The atmosphere is friendly,calm and relaxing.Jay is lovely and Charlie is fantastic,so kind and yet very professional.I am very happy that I chose them.
July 5, 2026
Unprompted review
Reply from House of Hearing
Thank you for leaving your review, Joy. We're delighted to hear that you've experienced such a welcoming and professional service at our Eye clinic. Please do pop in or call us if there's anything else we can do to support you and we look forward to seeing you again soon.
My hearing was ‘lost’ due to compacted…
My hearing was ‘lost’ due to compacted earwax.
A quick visit to House of Hearing solved the problem.
Efficient and friendly service.
August 5, 2026
Unprompted review
Reply from House of Hearing
Thank you for taking the time to leave your review, Richard. We're so pleased we could help restore your hearing with your earwax removal appointment and we hope it has provided some much needed relief!
Excellent service
My wax clearing was effective and I was treated in a friendly and courteous manner. I would recommend The House of Hearing without hesitation.
Parking g was easy and my appointment was on time.
August 4, 2026
Unprompted review
Reply from House of Hearing
Thank you for taking the time to leave your review, Gillian. We're glad to hear that you had a positive experience with us in Bury St Edmunds and we look forward to seeing you again soon.
Quick easy and very professional
Previously I have always had ear syringing with the NHS. This involves an initial consultation, using ear drops for some weeks which results in total blockage, before the actual procedure.
One morning last week I awoke with a blocked ear, phoned The House of Hearing and was given an appointment at 11.00 that same morning!
The audiologist, Claire I think, in St Andrews was very reassuring and thorough. Both ears cleared of wax at a very reasonable price.
August 4, 2026
Unprompted review
Reply from House of Hearing
Thank you for taking the time to leave your review, Anne. We're so glad to hear that you found the right support with Claire and the team in St Andrews for your earwax removal treatment. Please do let us know if there's anything else we can do to help.
My first visit to House of Hearing in…
My first visit to House of Hearing in Lichfield for wax removal by micro suction. A 5 star service from booking my appointment from professional and attentive staff. Instant reminder of the appointment any reminder close to the date. The procedures were done by a professional and caring person, painless and comfortable procedure. No pressure or hard sell like Hidden Hearing. I would recommend House of Hearing 100%.
July 28, 2026
Unprompted review
Reply from House of Hearing
Thank you for taking the time to leave your review, Malcolm. We're glad to hear that you had a positive experience with us for your earwax removal and that you felt well looked after by the team. Please do let us know if there's anything else we can do to help.
Reply from House of Hearing
Thank you for taking the time to leave your review, Drew. We're glad to hear that you had a positive experience with us in East Kilbride. We look forward to seeing you in clinic again soon.
Recommended
Very polite, professional and sympathetic hearing test. Thank you House of Hearing!
August 6, 2026
Unprompted review
Reply from House of Hearing
Thank you for taking the time to leave your review, Hugh. We're glad you had a positive experience with us for your hearing test. Please do let us know if there's anything else we can do to help and we look forward to seeing you again soon.
Ear wax removal
Very satisfied with the service I received at the Burton clinic . Staff were informative , put me at easy and efficient
July 31, 2026
Unprompted review
Reply from House of Hearing
Thank you for taking the time to leave your review, Tracey. We're glad you had a positive experience with us in Burton and we look forward to welcoming you back into the clinic again soon.
Very easy to make and confirm bookings
Very easy to make and confirm bookings. The staff here are extremely professional, helpful and the advice that they give is correct. They will help and advise you at all times.u
July 29, 2026
Unprompted review
Reply from House of Hearing
Thank you for taking the time to leave your review. We're so glad to hear you felt well looked after by us and that you found the booking process seamless. Please do give us a call if there's anything else we can do to support you. We look forward to seeing you back in clinic again soon.
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