House of Isabella Reviews 

The delivery was damaged on delivery and I am very happy with the prompt action to deliver a replacement lamp shade.

This company was awesome to deal with and my light is amazing

Great chairs and were quickly dispatched and recieved. Really easy to deal with.

Terrible Support - I ordered 2 items from this shop - one arrived, one didn't and the other parts were damaged due to poor packaging. I emailed and tried the chat 3x to get an update and they couldn't help. Support said they would call the warehouse and were 'waiting for an answer' but they dont answer the phone. Basically it's a drop shipping outfit and there is no one there to help or assist. I can't get a refund directly and I'm stuck. I'm going to try to reverse charge it from my credit card company.

I bought dining chairs from House of Isabella, sight unseen. You can’t imagine my absolute shock and joy when they arrived! They were so much better than expected with very high quality fabric and materials, and sturdy construction! Thank you so much ❤️❤️❤️

I was sent a supposedly matching lamp to the one l’d recently bought. The second one arrived with a different size harp fitting and a different size and colour shade.
On complaint l was told very sorry, but nothing could be done. It was a discontinued line! l was offered and accepted a partial refund. But It’s been a headache that’s ended up costing way more than the original lamps themselves to get matching fittings and shades!

Quite a long wait as it was on back order. However a lovely rug, good quality & as described online.

Beautiful mirror love the product as seen in the photo affordable price

I had a recent purchase that I was very unhappy with but the service that I received to rectify the matter was excellent. Thank you for your help, it makes a big difference.

The lamp base is just as it appeared online and came very quickly. Thank you

I was honest with them when I said arm rest where very hard to put together but the rest was good. They where happy I told them

Bought some pendant lights through their online store. Found the store had a lot of variety and was easy to navigate. They exceeded my expectations with how quick they shipped.

The stool is a much darker red than in the photos and has a significant wobble. Overall, disappointed.

The pots I purchased arrived very well wrapped. They were beautiful and of very good quality with a much morereasonable price than similar items in other stores.

Quick delivery , does exactly what I wanted it for

I would like to have given 5 stars but the lack of a human to contact when things go wrong is a disappointing. I have ordered third item as what I purchased is so nice . I hope all goes well this time

The workmanship of these chairs was inconsistent. Some better than others some bad requiring adjustments.chairs arrived in flat packs requiring a considerable amount of time and tools to put together.
After contact with the reseller a modest refund was provided.

Product just as described not a fault. Prompt delivery, very reliable.

I recently purchased a Sideboard from House of Isabella. While the initial delivery was a bit disappointing due to the item having a number of defects, I was incredibly impressed with their customer service. They promptly addressed the issues and honored their purchase protection policy. Thanks to their dedication to customer satisfaction, I have no doubt that I'll be a repeat customer in the future.