Went in to Housetrip to book a particular property in Wells, Somerset. It was showing £990 for a week in late September, all other websites quoting £519!
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Went in to Housetrip to book a particular property in Wells, Somerset. It was showing £990 for a week in late September, all other websites quoting £519!
Company replied
We recently spent 2 wonderful weeks in Isola Farnese, a tiny medieval village about 17km outside Rome. The property suited our needs, and had a lovely outside space, great for al fresco eating & sunb... See more
Company replied
Booked an apartment for my family ,pictures don't show the realty ...bad graffitied ,dangerous neighborhood .The place stank..smelled of gas leaks Do not be conned by their guarantee policy , hou... See more
The communication went very well, the great diversity of locations gives you a lot of choices to spend the holiday with your friends or family. Last but not least, these locations shared with all of... See more
http://www.HouseTrip.com/ is one of the largest holiday rental websites in the world, and allows you to enjoy the comforts of an entire home for less than the price of a hotel room.
We stayed in Bordeaux during Euro2016.
Hotels were scarce and incredibly expensive I and came across HouseTrip.
We stayed in an apartement in the centre of the city with great access to all the sites, shops, cafes, bars and restaurants.
The apartement was fantastic, the hosts great and the cost to stay there was so reasonable.
I highly recommend HouseTrip and from now on for me on staying in hotels on holiday could be a thing of the past!!
My family use this type of accommodation quite often. This will be the one and only time we use House trip.
House trip gave no reason for cancelling our original booking, it wasn't the owner of the property that made the decision it was House trip. We have NEVER had a cancellation prior and have never heard of the company cancelling.
As a direct result we had to scramble to use the money we had already invested on another property in the East Village at an extra $1500 AUD to us. House trip took NO responsibility or did they offer to assist with the extra costs. They only wanted to offer % off the next trip which will never happen as a direct result of taking no interest in the problem they created.
I will NEVER recommend HOUSE TRIP EVER! Although I did recommend the location and accommodation we stayed at. Hopefully I will be able to book that location through an alternative House Trip option
We found House Trip to be efficient, reliable and usefully informative.
The reminders were well timed.
The delay in paying the host for 24hrs after arrival was reassuring.
After the initial host of another rental cancelled with no further notice, we've been refunded swiftly and found another place that we liked and where things went really smooth.
Excellent selection and variety of properties to consider.
Very straightforward and efficient booking process.
Accurate descriptions of properties.
As stated in title very good customer service and communication before during and after stay. Would recommend and use again.
Very impressed with Housetrip's organisation of our holiday.
We stayed in a great apartment, looked after by a great host. The description was completely accurate on the website and communicating with our host was really easy. We had a fabulous time in a great place and having used House Trip to book, I would have no hesitation in doing so again!
From start to finish could not ask for more... House Trip has a reputation to uphold and they did not let themselves down . Would recommend to all my family and friends to use dfor their future trip abroad, Than you House Trip.
Clean, quiet and with all you need for a trip in Paris.
HouseTrip's system works! One phone call solved my communication problem. The property we rented exceeded expectations.
Have used this site many times. Great option instead of hotels especially for groups of 3 or more.Have always found a great place at a good price.
Apartment was very beautiful and amazing beach. Malta was amazing island!
Housetrip provides very good reminders to our booking and what to do via email. Website very easy to use.
This was the second apartment we booked through House Trip. The selection of properties available was extensive and the photographs accurate. Payment was not taken until we had arrived and been satisfied with the properties. We were able to communicate with the owner via House Trip and received prompt responses. I highly recommend House Trip and will definitely use them again.
Please, if it possible try to find english speaking staff, because that's really not convenient to wait while you will switched to english speaker. In other that's very good service.
This is the first time I've booked through House Trip. The apartments are not cheap but do seem to be more at the luxury end of the scale. Certainly this one was exactly as described and all my dealings with both the host and House Trip went smoothly and communication was good, processes easy to follow etc.
Great location with lots of pubs, bars and restaurants. Touristy yes, but also quite mellow and cozy. Good transportation around Paris and CDG. Spent two nights during Euro 2016 with my mates, so spent most of the time in bars and restaurants.
Perfect & Excellent apartment, location and pricing slept 7 people nice and conformably !! Highly recommended A+++++
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