HouseTrip Reviews 4,298

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Went in to Housetrip to book a particular property in Wells, Somerset. It was showing £990 for a week in late September, all other websites quoting £519!

Company replied

Rated 5 out of 5 stars

We recently spent 2 wonderful weeks in Isola Farnese, a tiny medieval village about 17km outside Rome. The property suited our needs, and had a lovely outside space, great for al fresco eating & sunb... See more

Company replied

Rated 1 out of 5 stars

Booked an apartment for my family ,pictures don't show the realty ...bad graffitied ,dangerous neighborhood .The place stank..smelled of gas leaks Do not be conned by their guarantee policy , hou... See more

Rated 5 out of 5 stars

The communication went very well, the great diversity of locations gives you a lot of choices to spend the holiday with your friends or family. Last but not least, these locations shared with all of... See more

Company details

  1. Hotel
  2. Travel Agency

Information provided by various external sources

http://www.HouseTrip.com/ is one of the largest holiday rental websites in the world, and allows you to enjoy the comforts of an entire home for less than the price of a hotel room.


Contact info

2.8

Average

TrustScore 3 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice clean apt in a great location.

Very freindly hoast who made us feel welcome. Everything you need is in the apt for a short comfortable stay. Would highly recommend this apt in a central location for sightseeing in this beautiful city !!!

June 13, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent holiday cottage in Bude

Trewarden Cottage at Crackingham Haven Bude, Cornwall, was as described. It has been tastefully furnished and very comfortable.Excellent hosts who communicated with me prior to arrival with all the help I needed.
This property is quite and very private yet once out on the road you are only 40 min to an hour from all the wonderful site to see in the area..

June 13, 2016
Unprompted review
Rated 5 out of 5 stars

Housetrip review

This is the third time we have used Housetrip and we have had an excellent experience each time, The apartments have been as described and the hosts have been great. Best of all is the Housetrip procedure which does not transfer any money to the Host unless you are happy with the apartment on your arrival --this is very reassuring. We will happily use this company again

June 8, 2016
Unprompted review
Rated 5 out of 5 stars

Nice holiday.

I used Housetrip for the first time and was a bit nervous as it was my first time to book through such a website but I had nothing to fear. All the reviews were accurate and I will use again.

June 3, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very helpful throughout including when we had to cancel and rebook. The host and accomodation were great and just as described. Would definitely recommend to friends an use again.

June 2, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look