Howards Motor Group - Howards Honda Taunton Reviews 

Great sales service at Howards Honda Taunton, engaging, polite, courteous & professional, not overly pushy but Toby & Tony answered all questions openly and honestly, great to see in these days of falling service standards elsewhere.

Fantastic service at Howards Honda, Taunton. They had to diagnose a fuel filter alert which meant a lot of tracing of wiring to isolate the problem and identify the sensor as defective. The part had to ordered in which meant I kept their loan car for an incredible five days. The service department were friendly, informative and made it clear that I was welcome to keep the car for all that time. They successfully claimed on my Honda extended warranty and I ended up paying nothing at all. I'm going back for my car's next service of course. Thanks especially to Mark and Kayleigh. Superb!

The knowledge and help of the staff. Excellent service. In particular Mark Atkins

Excellent service

Just had my Honda Jazz mot at Honda Taunton ,Rhys at the Service Reception, was very welcoming ,very friendly very obliging, showed us to the waiting area, for drinks&biscuits whilst we were waiting ,had a nice chat with Mark,both very customer orientated ,thank you Gents ,the showroom was impressive, showing once again the professionalism of Honda and it's personnel, thank you so much, looking forward to the next time !

Excellent service and friendly

Their service is excellent. The front desk staff provide detailed information and explain everything thoroughly. They also offer a courtesy car and give live updates about the issues with the car during service, along with helpful suggestions. They were very patient and even waited for us when we were a little late returning the courtesy car

Excellent service from Chris Cseri at the dealership. Excellent vehicle and support

Stay away if your Honda is over 5years old.. we went with main dealer as thought easier and they would be helpful. They knew what car we had (Honda CRZ) and the year, But did not tell us if it is an older car it is likely they will not mend it if Honda do not make the part anymore. They can buy non Honda part and mend it but refuse to do so even if you accept the liability. They will not fit non Honda. we spent £500 they diagnosed the problem only to be told Honda do not make the part but you can buy a non Honda part but we will not fit it. We told them we will accept responsibility if does not work but No, Will not fit it. We took it 20miles to nearest main dealer, we could of gone 2 miles to local garage and pay half as much.. £150 hour from Howards Honda Taunton. We are now stuck with a underivable car and a bill for £500. I have no idea how to move my car, where to take it, how to get it there, apparently I just have to get it moved and take it somewhere else to get fixed as main dealer Honda had no interest in fixing older Honda cars. I was looking at trading in for new Honda but will def stay well away from anything Honda if they have no time for there customers and leave them out of pocket and stranded.

Good communication...friendly..helpful....clarity of sales requirements over a period of 15 plus years. Sales staff excellent....servicing thorough.
.

Brilliant service from start to finish. Very thorough. Great selection of cars. Special mention to Chris Cseri who couldn’t have been more helpful.

How efficient are you. Immediate and prompt help just when I needed it. Thank you

Harvey went out of his way with the purchase of our CRV. He was very patient with all the questions and queries.
We now have a car which we are very happy with.
Julian and Diana Bailey

Just collected my car today and couldn’t be happier, Harvey was amazing every step of the way from helping me choose the right car to explaining the finance options and more, looking forward to coming back again in a few years when it’s time to upgrade again!

Charlie and Harvey were amazing! Really friendly and gave me loads of information about the cars I’ve been looking for.

Really knowledgeable and would highly recommend talking to either of those two for information about buying a car or financing a car. They make it very hard to not purchase a car from Honda

Just purchased a new HR-V from Honda Taunton. The salesmen who dealt with myself and wife were brilliant and there is no doubt in that I bought a Honda because of them. Very professional in selling also technical .
I am thrilled with the car and hope the after sales and service team will be as good as there salesman

Really helpful, lovely people that take the time to go through everything thoroughly including videos of the car before handover. Big thumbs up for Chris Cseri!

An excellent experience. Charlie Herbert was a thoughtful, kind, efficient and impressive salesman. The purchase process was made easy and smooth.

Great salesman very knowledgeable and helpful couldn’t recommend him enough.