Howards Motor Group - Howards Honda Taunton Reviews 

52
TrustScore 4.5 out of 5

4.7

Unit 2 Priorswood Road, TA2 8DN Taunton, Somerset, GB


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Rated 5 out of 5 stars

Great sales service at Howards Honda Taunton, engaging, polite, courteous & professional, not overly pushy but Toby & Tony answered all questions openly and honestly, great to see in these days of fal... See more

Company replied

Rated 5 out of 5 stars

Fantastic service at Howards Honda, Taunton. They had to diagnose a fuel filter alert which meant a lot of tracing of wiring to isolate the problem and identify the sensor as defective. The part had t... See more

Company replied

Rated 5 out of 5 stars

Their service is excellent. The front desk staff provide detailed information and explain everything thoroughly. They also offer a courtesy car and give live updates about the issues with the car duri... See more

Company replied

Rated 5 out of 5 stars

I would like to commend Howard’s Honda, Taunton branch for the excellent service I received from their salesman George Smirk and Sales Manager Marcus. From first contact through test drive, contract... See more

Company replied


Company details

  1. Motor Vehicle Dealer

Written by the company

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

Written by the company

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Contact info

  • Unit 2 Priorswood Road, TA2 8DN, Taunton, Somerset, United Kingdom

  • 01823 239140

4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.7

All reviews

(52)

160 reviews in the last 12 months

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Rated 5 out of 5 stars

A company that I feel I can trust

What a super company. Can't fault them. George was so helpful and professional. Didn't feel pressured, answered all of my questions. Howards paid me a fair price for my car and the car I bought was a fair price. Felt that I was taken seriously and that I was a valued customer right from the start. Also contacted Lee to book a service, so friendly, helpful and professional. Everything from both employees was backed up by emails and every stage of the sale purchase and service booking process was explained in a clear, unpressured way. George even went as far as to go up to the kitchen to get me a drink as I didn't want from the machine. Thoroughly recommend Howards Taunton.

February 18, 2022
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Reply from Howards Motor Group - Howards Honda Taunton

Hello, thank you so much for the positive review! We are delighted to hear you found our staff to be helpful, professional and friendly. It was a pleasure to do business. Kindest Regards, Howards Honda Taunton.

Rated 5 out of 5 stars
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Reply from Howards Motor Group - Howards Honda Taunton

Hello Mr Townsend, we are very happy we could provide you with a positive experience, where you found us to be very helpful and patient. We are always on hand should you need us. Kindest Regards, Howards Honda Taunton.

Rated 5 out of 5 stars

Pleasing experience with Howards Honda, taunton

Covid19 measures generally very good.
Competent, knowledgeable, personable staff with good manners.
The company put together a sensible deal, didn't feel at all that they were haggling over every pound.

February 4, 2022
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Reply from Howards Motor Group - Howards Honda Taunton

Hello Mr Richard Genner, thank you for taking the time to leave a review for us at Howards Honda Taunton. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Howards Honda Taunton.

Rated 5 out of 5 stars

Having never dealt with Howard's Honda…

Having never dealt with Howard's Honda before, and being the other side of the country from them. I was very pleased with the team and in particular George Smirk for his excellent customer service.

The vehicle was ready even when I was several hours early to pick it up, and was exactly as sold to me.

Would definitely recommend them

February 4, 2022
Howards Motor Group - Howards Honda Taunton logo

Reply from Howards Motor Group - Howards Honda Taunton

Hello, thank you for taking the time to leave us a review! We are delighted to read your kind words, and it is great to hear you would definitely recommend us. We are always on hand should you need us. Kindest Regards, Howards Honda Taunton.

Rated 5 out of 5 stars

Great service

Great service, extremely knowledgeable staff and our salesperson, the showroom manager, dealt with us all the way from beginning to end with great friendliness.

February 2, 2022
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Reply from Howards Motor Group - Howards Honda Taunton

Hello Peter Felton, we are very happy we could provide you with a positive experience! It is great to hear your kind words about our service and our staff. Please let us know if there is anything else we can do for you; we are more than happy to help. Kind Regards, Howards Honda Taunton.

Rated 5 out of 5 stars

From my first inquiry about the new…

From my first inquiry about the new model HRV Hybrid self charging & discussions with Ashley Wilson, it was a no brainer that I would buy this car.

January 28, 2022
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Reply from Howards Motor Group - Howards Honda Taunton

Hi Mr Michael Thomas, we are glad we could help. We are always on hand should you need us. Kind Regards, Howards Honda Taunton.

Rated 5 out of 5 stars

Excellent sales staff with in depth…

Excellent sales staff with in depth knowledge of all products and services available

January 24, 2022
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Reply from Howards Motor Group - Howards Honda Taunton

Hi Ian, thank you for leaving us a review, we are so pleased you found us to be knowledgeable. The review really means a lot to us. Kind regards, Howards.

Rated 5 out of 5 stars

We had a great experience

We had a great experience, our sales executive, George Smirk was helpful informative, he could answer every question we asked about the vehicle we were interested in and subsequently bought.
An altogether enjoyable purchase well done Howards and especially
a huge thank you to George.

Kind Regards
David Hutchings

December 10, 2021
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Reply from Howards Motor Group - Howards Honda Taunton

Thank you David for your 5* review. We shall pass on your kind words to George. If there is anything else that we can help you with please let us know. Kind Regards Howards

Rated 5 out of 5 stars

Exemplary service

The experience of searching for, finding and subsequently purchasing a car was professionally managed by Chris Cseri with personal attention and friendliness. At no time was I pressurised into accepting anything, including the many “extras” which were available. All the necessary paperwork was taken care of throughout with clear and concise explanations, which were neither condescending nor patronising in any way.
Arrangements for collection were very flexible and accommodated my wishes.

One of the reasons for choosing a Honda Jazz is my past experience of the quality and reliability of the car. Another equally important reason is the quality of professionalism of service from the staff and the exemplary after sales service.

December 8, 2021
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Reply from Howards Motor Group - Howards Honda Taunton

Thank you Mrs Brown for your 5* review. We are delighted to hear about your experience and shall pass your kind words onto Chris. If there is anything else that we can help you with please let us know. Kind Regards Howards

Rated 5 out of 5 stars

Top notch service

Very good process from choosing the right car, through arranging finance and trade in of our car. We were happy with excellent service from Chris Cseri and would be happy to recommend Howards to any person thinking of exchanging their vehicle.

November 21, 2021
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Reply from Howards Motor Group - Howards Honda Taunton

Thank you Martin for your 5* review. We are delighted to hear that you had a excellent service and would recommend us. If there is anything else that we can help you with please let us know. Kind Regards Howards

Rated 5 out of 5 stars

Howard’s Honda Taunton

I would like to commend Howard’s Honda, Taunton branch for the excellent service I received from their salesman George Smirk and Sales Manager Marcus. From first contact through test drive, contract hire procedures to delivery. All my questions were answered promptly and accurately. Nothing was too much trouble, al in all a first class buying experience. Thank you.

August 27, 2021
Unprompted review
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Reply from Howards Motor Group - Howards Honda Taunton

Thank you 333skiway for your 5* review. We shall pass your kind words onto George and Marcus. If there is anything else that we can do for you please let us know. Enjoy your new vehicle. Kind Regards Howards

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