HSL Chairs - Letchworth Reviews 

I got my chair on time with no problems, timely.
I got instructions how to use the adjustments to chair and foot stool. Thank you!

HSL are absolutely brilliant in every way they there is no pushy selling, you can take all the time you like with the shop assistants. They are all extremely knowledgable in their field and fit you to the chair or sofa as they would be best for your requirements. We cannot thank them enough and are so looking forward to the comfort we know our new sofa and chair will bring. You are also served with tea, coffee biscuits etc and the shopping is a very relaxing experience. They have a fantastic selection of fabrics too. Thank you HSL

A bit of a phaff with the ordering system but all involved were very nice and helpful. Delivered as promised by Jason and Ashley who were friendly and very helpful also.

All very good

Diane was great. We had more fun than going to an Adventure Park. And learnt a lot more. She listened to what we needed and she guided us through the whole process.
Coffee and toilets were an added bonus.

Good welcome to store, excellent help by Graham, He made everything clear and we were able to understand the product.

I only had one foot in the door and was met by a lovely lady, Michele.
After that she and Graham did absolutely everything to help and explain what in all honesty I only popped in to have a quick look at.
A few days later I went back with the wife and ordered a chair.
Looking forward to receiving my chair from them.

Chair is excellent and delivered on day promised.

I bought an electric bed on monday this week at letchworth showroom attended to by graham i was extremely satisfied with the service provided by him a gentleman i am a previous customer althougjh not for some years very pleasant experience i may pop in again if passing for cup tea and chat! Well done hsl staff letchworth jean ranson

Graham who served us was very efficient and knowledgeable

Friendly from when we first arrived, warm greeting, lovely showroom. Donella and the team were very helpful and went through the whole process explaining everything to mum so she was happy with her choice. Highly recommend this showroom well worth the time and distance we travelled. Thank you all for your help.

Welcoming wirhout being pushy.
Attentive to our needs and very well informed about the reclining chairs on show.
Allowed us to try various options explaining each ones benefits.
We are very happy with our purchase.

Outstanding service in the Letchworth store followed by speedy contact about delivery and friendly and efficient delivery well within the specified time limit. And of course very happy with the chair itself.

We were made very welcome and my wife who is disabled was assisted into the shop by means of ramps for her walker. The shop assistant Graham was extremeley helpful and made sure that all the options were explained in detail without any hard sell and biscuits it was an excellent shopping experience. Together with the offer of tea and biscuits it was made an excellent shopping experience.

Excellent Service, all the staff were so lovely Dianne helped us pick out the right chair. There was no pressure just support. I would recommend them to anyone.

The staff were excellent.

Excellent guidance from Donella.
She was very helpful with further questions later also.

Everything about the experience was wonderful. Diane was patient, kind and knowledgeable. I would recommend her to anyone.

The whole experience was wonderful. Diane welcomed us at the door, brought us drinks and biscuits and explained what a good chair should feel like. She spoke through all the options and was calm and patient throughout. Diane was very knowledgable and guided us to make the best choice. It was a really lovely experience and my mum is really happy with her new chair.