I was looking for a stressless chair and called in at Nottingham HSL and was given excellent advice by Sheonagh, l chose the exclusive to HSL wingback chair after trying the one in store as well as... See more
Location
Switch location255-259 Derby Road, NG9 3JA Nottingham, GB
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From ordering our sofa in the store to delivery, we have been absolutely delighted with all aspects of using HSL Chairs for the purchase of our required furniture. Service, communication and delivery... See more
excellent customer service. no hassle home visit. chairs delivered within 7 days. pleasant deilivry team big thanks all round
Great service. Arrived on time. Checked space available to place the chair. Setup chair and explained safety, care and adjusting. Lee and Carl were polite careful and thorough. I was completely satisf... See more
Company details
About HSL Chairs - Nottingham
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Contact info
255-259 Derby Road, NG9 3JA, Nottingham, United Kingdom
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What a fantastic experience
What a fantastic experience. The staff in Nottingham provided expert advice, encourage you to sit for as long as you like trying chairs to ensure you choose what is right. No matter how many visits we made we were always welcomed and provided with refreshments whilst we continually tried various options and once decided 6 weeks later our chairs were delivered and the quality is amazing. Many thanks indeed for a refreshingly different shopping experience.
Excellent from order to delivery
Excellent from order to delivery. Special mention for Ian and Paul the delivery team.
Excellent service
Jed and Paul who delivered and assembled my new chair were friendly and efficient, would definitely recommend. Many thanks.
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HSH FREE Home Demonstration Service…
Sue and Emma arrived this morning to provide a free Home Demonstration I had requested. They both provided a high level of professional service, which ultimately led to me choosing the recliner i wanted; the Stressless Ruby signature recliner chair, and i look forward to it being delivered. Thank you both,
I can strongly recommend using HSL's free Home Demonstration service as it enables you to pick the chair of your choice in the comfort of your home.

Reply from HSL Chairs - Nottingham
Stapleford branch
The sales lady at Stapleford branch was very thorough throughout our visit. They made sure the chairs were the right fit for my mum and dad. Everything was explained to us, we were given plenty of fabrics to look through and chose what was right for us. The price was good also.
HSL Customer Service
The 2 members of staff, David & Gill, were excellent. They did not hassle us to make us buy, they new the products. They gave advice and left just to it, just as we like.
Best Customer Experience from a furniture shop that we have had.
A very helpful company
From the first moment that we entered the showroom we were treated care and understanding of our needs. We were not rushed at all and when we changed our mind the next day about the colour of the chairs nothing was too much trouble for our assistant. The delivery was booked and the chairs delivered on time by two very helpful men who put our old suite into the garage for us and took away all the packaging. I would highly recommend this company.
First class cheerful and effective…
First class cheerful and effective delivery men (Paul and Jon) put the new chair in place, plugged it in, gave us a demonstration and left us with all the information we needed before they left. Perfect.
Excellent advice and friendly staff for…
Excellent advice and friendly staff for the fitting service
Expectations exceeded and highly recommended.
With a premium product, for which you pay a premium price, you expect to receive a premium service and that's what you get with HSL. From selecting items and ordering in the showroom to delivery the service was exceptional, special thanks to Craig and Damo, the delivery team.
Expectations exceeded and highly recommended.
The Showroom staff were very friendly…
The Showroom staff were very friendly and knowledgable on the Stressless chair I was looking for.
Delivery was timely and hassle free with helpful delivery staff, Craig & Mark, who took the time and trouble to ensure everything was to my satisfaction.
Would recommend HSL for both service and quality of products they offer.
Excellent service all round
Excellent service in store , very knowledgeable staff in understanding needs and providing recommendations.
Great quick delivery service 3 days after placing order.On Delivery day Paul and Graham very helpful and friendly,
Absolutely 1st Class company.
Carl F and Alex were very efficient and…
Carl F and Alex were very efficient and patiently explained how to use the chair. After installing the chair they tidied up and removed all the packaging. I am very happy with the service and love the chair
Delivery
Alex and Tom delivered my parents chairs and bed today. They called before arrival and were within the time slot. They were friendly, polite, professional, and respectful of the home/property. Each item was handled with care, assembled, checked, and a demonstration given. Excellent customer service, just like Sue in the store.
Just ordered two riser recliner chairs…
Just ordered two riser recliner chairs this morning. The saleslady was very friendly and knowledgeable.
Would highly recommend the service you receive at HSL
Speedy delivery a bonus
Speedy delivery a bonus, and the installation by Craig and Mark was excellent
From purchasing to delivery
From purchasing to delivery the service was fabulous. Sue at the Bramcote showroom was knowledgeable and friendly. We were given copious amount of tea and spent more than an hour trying our chairs. The three piece was ready before we were but that was not a problem they just held it back until we were.
Craig and Mark were very good on the delivery, polite helpful and swift
Fantastic service from the ladies in…
Fantastic service from the ladies in the Bromcote, Nottingham store.
Lovely warm welcome on arrival. Product knowledge exceptional.
Good communication throughout.
Delivered with care and on time by Craig & Martin.
I would highly recommend this company
Amazingly comfortable armchair
When I first walked into the HSL store, I was greeted with a friendly smile. I was looking for a chair where I could sit in comfort without back pain. It was very busy so all I needed was information and advice. I was taken to a super petite Burrows chair and was amazed. This chair, I thought, was made just for me. I returned a few days later to buy this fabulous chair. I took delivery of it 2 weeks ago and cannot believe the difference it has made. I can now sit in comfort all day long, if I had the chance, without suffering discomfort. I highly recommend HSL, not only for the quality of the chairs, but also for the wonderful staff. So incredibly friendly and, more importantly, knowledgeable. The armchair was delivered by two courteous, friendly and efficient men from Craig Robinson. Fantastic service all round!!
Team Work
Rang when on the way moved my chair for me into the garage,installed new Stressless chair and stool excellent workers .thankyou Carl (R) and Lee (R)
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