HSL Chairs - NottinghamReviews 

Had two separate home visits from Nottingham, namely by Gill & Russ and then Andrea & Vic. On both occasions we found them knowledgeable, efficient and helpful and not at all pushy. So pleasant to have such excellent service. Now eagerly awaiting the delivery of our two chairs. Highly recommended!

After spending a leisurely hour and a half trying out and discussing options with knowledgeable and friendly staff at their Nottingham showroom, ordered a riser-recliner and a standard armchair to replace my old, worn three-piece suite. They both arrived three weeks later and installed into my living room quickly and courteously (by Ian & Paul). The chairs are very comfortable and adaptable, and look very fine. Thanks to all for your great service.

Simply stunning service and quality of the chair is exceptional. I purchased it for my 90 year old father who has been in a nursing home following a fall.The lady at the showroom was so helpful and they even took a few chairs to the nursing home for Dad to try. The customer care has been exceptional and it’s great to know the chairs are made in Britain too. I highly recommend HSL for anyone looking for well made Chairs and beds designed to make life comfortable and especially viable for the elderly to help them remain at home and be as independent as possible. Thankyou to all of the HSL team! Ellie from Nottingham

Very friendly helpful staff had chair delivered today feels like he ern⁰

The service was really good from bringing half a dozen chairs to our home for my partner to try,although he had a specific one in mind, to the final delivery. As the chair was made to order in Germany the whole time was no more than 8 weeks on total , chair was delivered yesterday kept well informed and it actually turned up earlier than advised my partner is well impressed all in all customer service was great

I made arrangements for a home visit 11/08/2025 to demonstrate a riser recliner for my disabled wife and was given a demonstration by Gillian and Ross. They explained what buttons worked what and showed how everything worked. We current placed an order for a riser recliner with material to match our other furniture. The recliner was delivered 11/09/2025 by Ian and Paul who assembled and checked that things worked as they should. They where polite and dismantled our existing recliner with no quibbles. My wife an I have used HSL previously and are more than satisfied with the service received. Would recommend to anyone thinking of using their furniture.

I was met by Sheenagh, at the Nottingham store, a lovely patient lady and at no time during my visit did I feel pressurised. I look forward to receiving my choice of recliner, together with my two seater settee in the next 6 - 8 weeks.

They brought a chair for me to try out in my own home. The one made for me was ready much more quickly than I expected. The two lots of staff I met were efficient, caring and courteous. The riser recliner is very comfortable and just what I need.

From the moment of ringing up and enquiring about a chair, the people at HSL are so kind and helpful. It’s lovely that you can talk to someone.
The whole team were efficient from bring sample chairs and fabric, keeping us in the loop along the way. With a few little extra gifts.
Paul and Ciaron delivered our beautiful chair and set it up in the living room. They were on time and very polite.
Thank you to all the HSL team

HSL., supplies very comfortable electric riser/ recliner chairs. I have recently taken delivery of a Aysgarth dual motor chair. I’am delighted with it! From the date of order to delivery was just four-weeks. The Sales Team made a Home Visit, bringing a chair with them. This visit, immediately offered me an instant discount on any order that I made! They also brought teabags and good quality biscuits for a “brew”. There is absolutely NO high pressure sales from the Sales Staff. The quality of craftsmanship , and materials used in the manufacture, together with the shear comfort of their chairs is enough to “sell” the chairs! I recommend this organisation wholeheartedly. The purchasing experience was most pleasing. The delivery team with Chris and Terry, took extreme care with the delivery of the chair and assembly into the room of my choice. They showed respect for my property. Most pleasing.

Easy to order as already had purchased one chair. Just repeated the order as they had all our info at the Nottingham store. Well communicated with delivery info and was delivered and assembled quickly and easily. Demonstrated controls and were professional throughout. Would highly recommend HSL in the future.

After a few visits and conversations with David, we made the right choice on bed and reclining chair. David was excellent and we would recommend the Stapleford branch to any member of the public,it was first class service.

All staff at the Nottingham branch were extremely helpful, friendly and knowledgeable about HSL products.
Very pleased to be able to purchase good quality products manufactured in Britain.
The delivery team, Paul and Asad, were very polite, helpful and efficient.

Well stocked showroom enabling sampling of different models. Pleasant without any pressure but advice available to assist the customer when required.

Very Helpful and friendly staff in the Nottingham Store, who helped us to decide on our order.
The store itself was also well stocked with examples of the range of sofas and chairs which made choosing easy.
Nice experience

Friendly knowledgable staff and very good products that met my needs.
I was impressed with the whole process.

The sales person was very knowledgeable and guidance to the style of support for my needs. I was so confident in her I place an order within the one visit.

Excellent service went thoroughly full the range until the right chairs were founded. Nothing too much trouble and a lovely cuppa.

So pleased with our suite so very comfortable, great service from start to finish.

Got a call to say it was being delivered earlier than they expected which was great. Very polite and helpful. Demonstrated how it works again for my mum. Would highly recommend