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Rated 1 out of 5 stars

I ordered kitchen restaurant equipment to sell on Amazon, everything was good, until the 3rd shipment, it was counterfeit products, Amazon ordered me to dispose of the products to the garbage, the sta... See more

Rated 5 out of 5 stars

Prompt service, arrived in good condition. Extra good rating because I complained when the really light $8 plastic was listed at $18 for shipping. The bill arrived and I was charged an appropriate... See more

Rated 5 out of 5 stars

THe gentleman that assisted me was super efficient and took the time for me to search for a serial number, I mean he held the line for a good 5 minutes! most placed make you call back and hold! He wa... See more

Rated 3 out of 5 stars

Email said product shipped from warehouse in NV 10 days ago and then i get a email saying its now shipped from BC. It's only produce ties it should not be a large package I was expecting much better... See more

Company replied

Company details

  1. Kitchen Supply Store
  2. Furniture Store

Information provided by various external sources

Shop thousands of in-stock products now.


Contact info

2.9

Average

TrustScore 3 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Easy

Easy, quick, and efficient when placing the order.

August 22, 2017
Unprompted review
Rated 4 out of 5 stars

I really like the quality and selection …

I really like the quality and selection of products they have. My issue is with Shipping pricing. I purchased a decorating bag for $3.99. It came in a padded envelope and was charged $18 for shipping. I also was able to get a product Hubert makes but purchased it through Amazon because after shipping was included each of my 6 items were $13 less a piece through Amazon (even though the product shipped to us directly from Hubert).

August 21, 2017
Unprompted review
Rated 4 out of 5 stars

Excellent Customer Service makes a different

Recently purchased 2 bakery cases, product received was below expectation, considering overpriced with the quality you get, was a bit disappointed and thought would have to absorb the cost of broken/crack item.
However, still try my luck by letting them know through email; get an email/phone back on the day itself, letting me know what they can do to help.

Customer service is excellent - friendly, response is quick and helpful; they do guarantee customer satisfaction, and accept full refund on damage item and freight on return item.

I will still shop and recommend Hubert.

August 19, 2017
Unprompted review
Rated 5 out of 5 stars

Thank u for always having our shipments …

Thank u for always having our shipments on time. We grateful appreciate consistencies and your customer service representatives are always friendly and are always willing to go over the top to help me every time I want to place an order. We a Catalina offshore products just want to say thank you.

August 19, 2017
Unprompted review
Rated 4 out of 5 stars

Hidden discounts

I order through a corporate account for my store. There is always a product discount (not tied to volume discounts) and cheaper shipping cost after placing my order. I am very pleased with the lower cost, but it is a bit frustrating when shopping for better prices. I wish there was a clearer view of the corporate level discounts that are applied to these accounts. Other than that issue, the ordering system is excellent and easy to use. Customer service is always pleasant and helpful.

August 18, 2017
Unprompted review
Rated 5 out of 5 stars

Great resource

Great resource, helpful staff, and very efficient delivery of requested items.

August 18, 2017
Unprompted review

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