I ordered kitchen restaurant equipment to sell on Amazon, everything was good, until the 3rd shipment, it was counterfeit products, Amazon ordered me to dispose of the products to the garbage, the sta... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Prompt service, arrived in good condition. Extra good rating because I complained when the really light $8 plastic was listed at $18 for shipping. The bill arrived and I was charged an appropriate... See more
THe gentleman that assisted me was super efficient and took the time for me to search for a serial number, I mean he held the line for a good 5 minutes! most placed make you call back and hold! He wa... See more
Email said product shipped from warehouse in NV 10 days ago and then i get a email saying its now shipped from BC. It's only produce ties it should not be a large package I was expecting much better... See more
Company replied
Company details
Information provided by various external sources
Shop thousands of in-stock products now.
Contact info
9500 Dry Fork Rd, 45030, Harrison
- 1-866-482-4357
- customerservice@hubert.com
- hubert.com
It was easy to shop online and …
It was easy to shop online and delivered fast
Easy to order items that you already …
Easy to order items that you already know the item number for but a bit more difficult than it should be to find a new item.
Very helpful and reliable.
I really like the quality and selection …
I really like the quality and selection of products they have. My issue is with Shipping pricing. I purchased a decorating bag for $3.99. It came in a padded envelope and was charged $18 for shipping. I also was able to get a product Hubert makes but purchased it through Amazon because after shipping was included each of my 6 items were $13 less a piece through Amazon (even though the product shipped to us directly from Hubert).
Chessi provides great insight and …
Chessi provides great insight and answers all questions with many different ideas and options. She quickly responds to phone calls and requests for information.
Quick delivery
Quick delivery - no issues! Anxious to start using product.
Great company to deal with.
Excellent Customer Service makes a different
Recently purchased 2 bakery cases, product received was below expectation, considering overpriced with the quality you get, was a bit disappointed and thought would have to absorb the cost of broken/crack item.
However, still try my luck by letting them know through email; get an email/phone back on the day itself, letting me know what they can do to help.
Customer service is excellent - friendly, response is quick and helpful; they do guarantee customer satisfaction, and accept full refund on damage item and freight on return item.
I will still shop and recommend Hubert.
Thank u for always having our shipments …
Thank u for always having our shipments on time. We grateful appreciate consistencies and your customer service representatives are always friendly and are always willing to go over the top to help me every time I want to place an order. We a Catalina offshore products just want to say thank you.
The product that i bought its a good …
The product that i bought its a good quality.. Good price ..Definitely I'll buy again !!
Hidden discounts
I order through a corporate account for my store. There is always a product discount (not tied to volume discounts) and cheaper shipping cost after placing my order. I am very pleased with the lower cost, but it is a bit frustrating when shopping for better prices. I wish there was a clearer view of the corporate level discounts that are applied to these accounts. Other than that issue, the ordering system is excellent and easy to use. Customer service is always pleasant and helpful.
Great resource
Great resource, helpful staff, and very efficient delivery of requested items.
Very sastified good product
Good customer support.
always very helpful
always very helpful, and always help me find what I need
Asked for the order to be delayed
Asked for the order to be delayed. It was not and was sent order. This caused problems with our year ending financials as it was over 6K in orders.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








