I ordered kitchen restaurant equipment to sell on Amazon, everything was good, until the 3rd shipment, it was counterfeit products, Amazon ordered me to dispose of the products to the garbage, the sta... See more
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Prompt service, arrived in good condition. Extra good rating because I complained when the really light $8 plastic was listed at $18 for shipping. The bill arrived and I was charged an appropriate... See more
THe gentleman that assisted me was super efficient and took the time for me to search for a serial number, I mean he held the line for a good 5 minutes! most placed make you call back and hold! He wa... See more
Email said product shipped from warehouse in NV 10 days ago and then i get a email saying its now shipped from BC. It's only produce ties it should not be a large package I was expecting much better... See more
Company replied
Company details
Information provided by various external sources
Shop thousands of in-stock products now.
Contact info
9500 Dry Fork Rd, 45030, Harrison
- 1-866-482-4357
- customerservice@hubert.com
- hubert.com
Marc Rosen is a great rep for the …
Marc Rosen is a great rep for the Choice Hotels Int. brands. He is always willing to help figure out what it is that Choice Hotels Int. requires of us.
August 17, 2017
Unprompted review
I ordered 25 sign holders
I ordered 25 sign holders, product #80123. The title of the item, the product description, the product specifications all said it came with a sheet of clear acrylic to protect the sign, which is the biggest reason I chose this item. When they arrived, not one sheet of plastic came with the sign holders. I contacted Hubert and asked they ship the plastic inserts, I was then informed this product does not in fact come with a plastic insert, even though everything on the product page says it does.
August 17, 2017
Unprompted review
Love this company!!
Love this company!!! Website is easy to use, customer service is excellent and love the return policy. Everything has been hassle free with this company since I started using them. That makes everyone's job less stressful.
August 17, 2017
Unprompted review
I ordered a countertop freezer and was …
I ordered a countertop freezer and was told it would be delivered within a week. Two and a half weeks later, Hubert was still trying to arrange a local company to deliver the freight. I cancelled the order.
August 16, 2017
Unprompted review
Reply from Hubert
Hello Leo, thank you for your feedback. We are very sorry that this happened. Normally our freight carriers work with us to get the orders delivered. If there is anything we can do for you, please do not hesitate to contact us.
$30.00 to ship a box the size of a shoe …
$30.00 to ship a box the size of a shoe box? Are you kidding???
August 16, 2017
Unprompted review
Reply from Hubert
Hello Mike, thank you for your feed back. The reason that the freight cost was so high, is that you requested second day air when you placed your order on the web. Air freight is always much higher than ground. Regular ground shipping would have been about $18.00. Since you are in IL and we are in OH, ground shipping is only a one day transit. We are available to give you freight estimates anytime you feel you need expedited shipping, so please contact us so that your next experience with Hubert is a good one.
This was the first time ordering from …
This was the first time ordering from Hubert. The site was well organized which made it very easy to find what i was looking for. The product that I ordered shipped quickly and arrived in great condition. I was extremely pleased with the quality.
August 16, 2017
Unprompted review
I have been very satisfied with my …
I have been very satisfied with my Hubert orders. The only difficulty I ran into was returning mop handles and I ended up having to keep them due to the confusion of not knowing how to return them and not getting a clear answer from the company.
August 16, 2017
Unprompted review
Reply from Hubert
Hello Sister, thank you for your feed back. We are sorry that your return process did not meet your expectations. It should be as easy as it is to place an order. There are Customer Service Reps in our Canadian Office who should be able to help you return those mop handles. Please give them another call and they should take care of this for you.
Very Helpful
Very Helpful. Kept in touch often through the whole process
August 15, 2017
Unprompted review
Great customer service by John Hamel.
August 14, 2017
Unprompted review
Super 8 Adrian love our new Java Suits
Super 8 Adrian love our new Java Suits. We will be ordering from Hubert again!
August 14, 2017
Unprompted review
Excellent customer service
Excellent customer service. Staff willing to help when needed.
August 14, 2017
Unprompted review
Their bushel baskets are the finest …
Their bushel baskets are the finest quality, not like the cheap ones on Amazon.
August 12, 2017
Unprompted review
One of the best in service and quality.
August 12, 2017
Unprompted review
Thanks for the great service
August 11, 2017
Unprompted review
Pricey shipping
The item arrived quickly and was exactly as described so no issues there. The only issue was the high cost of shipping. I assume that was due to having to ship it from the US warehouse. Despite that, I would order from Hubert again.
August 11, 2017
Unprompted review
Great service and fast delivery!!!
August 11, 2017
Unprompted review
Very Good and Very easy website and …
Very Good and Very easy website and Sales People
August 11, 2017
Unprompted review
Lack of knowledge
Only issue I have was there was a small order fee applied I had no idea about .I might have been able to combine the shipment to one location and saved that charge if I had know
August 11, 2017
Unprompted review
Reply from Hubert
Hello Terry, thank you for your feedback. The small order charge should definitely be explained to you when you place your order. We are sorry that this did not happen and will review it with the customer service rep who took your order. Thanks for being a Hubert customer.
Always great customer service!
August 11, 2017
Unprompted review
Great Products!
August 10, 2017
Unprompted review
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