Hungry Horse Reviews 

7,724
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 823 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and welcoming, often going above and beyond to ensure a pleasant visit. Many reviewers highlight the exceptional service, noting quick responses and a smooth overall experience. The food consistently receives high praise for its quality, taste, and generous portions, with many describing meals as excellent and great value. However, some customers also noted issues with food preparation, specifically mentioning instances of overcooked or dry dishes.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their friendliness, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, frequently praising the staff as friendly,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the food as delicious, excellent,... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the food, describing... See more

Location

People report ambiguous experiences with location, with some customers finding places like Sherwood Manor... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the moment i walked through the doors to the hungry horse my body got flushed over with Ceri's beautiful aura. she greeted me and i went to order my food. when she sereved us the food she was very pol... See more

Company replied

Rated 5 out of 5 stars

We had a great last minute evening out at the Sherwood Manor Nottingham. Our food was lovely despite coming in after 8pm. The staff was brilliant, even brought us extra gravy when requested, Annalise... See more

Company replied

Rated 5 out of 5 stars

Great atmosphere at the quiz nights at Bradmore Arms Wolverhampton. Our waiter Ian is always friendly and welcoming and he brings us cutlery (although this is apparently not policy as most of the othe... See more

Company replied

Rated 5 out of 5 stars

The Super Mare has very friendly, experienced staff. The children wanted mashed potatoes instead of roast potatoes on their roast dinners, which was provided. My family likes an early lunch, so orderi... See more

Company replied


Company details

  1. British Restaurant
  2. Beer Garden
  3. Indoor Playground

Written by the company

Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so EPIC! And with over 200 locations across the country, there's bound to be one of our pubs near you. From sizzling steaks to Sunday roasts, our menu is bursting with amazing meals, and we've got the perfect line-up of drinks to match... plus big TVs to catch all the latest live sport events!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(7,724)

801 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This place is absolutely fantastic

This place is absolutely fantastic. It's our family go-to place for pub grub. Great portions, tasty and staff are warm and friendly always to us.

I love the burgers (smokey rancher today) and mum loves the sunday roasts.

We had a wake at this venue too with a food buffet. excellent venue for all occasions.

Thank you, Sherwood Manor.

April 12, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Amazing! We're so pleased that you enjoyed your visit and found the team super friendly! Thanks for the amazing review and we'd love to see you back again to enjoy another burger soon!

Rated 1 out of 5 stars

I WENT FOR A MEAL WITH MY WIFE TO THE…

I WENT FOR A MEAL WITH MY WIFE TO THE HUNGRY HORSE LAINDON ESSEX, WE ORDERED AND PAID FOR OUR FOOD AT THE BAR,GAVE OUR TABLE NUMBER 39,FOOD TURNED UP ABSOLUTELY DISGUSTING,THE CHICKEN WAS HARD IN THE CURRY,AND THE SOME OF THE CHIPS WERE HARD,WE LEFT OUR MEALS AFTER COMPLAINING TO THE WAITRESS,THIS PLACE HAS REALLY GONE DOWN HILL,TABLES AND MENUS NEED WIPPING AND SANATISING, CUTTLERY FORKS WERE DIRTY,SEATS WERE RIPPED AND PADDING COMING OUT,CARPETS STICKING TO YOUR SHOES,NEVER AGAIN,TOTALLY WORST RESTAURANT 2026.

April 10, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Hi John, thank you very much for getting in touch. We're very sorry to hear that your visit to us wasn't as it should have been and we'd like to take the opportunity to look into this further for you, could we ask you to provide the full details via email to crsocialmedia@greeneking.co.uk please? This will go through to our Customer Relations Team who will look into this for you and can contact you about it from there. Many thanks.

Rated 5 out of 5 stars

Trip out for a family birthday

Trip out for a family birthday, great customer service, friendly polite staff who go up and beyond.
Especially Ronan who served us , nothing was too much trouble😀

April 9, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

A high level of customer service is always something we strive to deliver so seeing this has made us smile, it's great that you found us to be so friendly. Thank you very much and we'd love to see you back again soon. Many thanks.

Rated 5 out of 5 stars

Service was incredible

Service was incredible. Staff was so friendly especially Connor who made sure we was well looked after. Food was fantastic as always couldn't ask for any better

April 8, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Amazing! We'll make sure Connor gets the recognition they deserve for the great service we offer and we are grateful for you taking your time to share this. Thank you so much for the positive review and please do pop back to enjoy another tasty meal soon. Many thanks.

Rated 5 out of 5 stars

Fantastic service

Fantastic service
Fantastic food
Very clean

April 7, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

This is fantastic to see and it's great that you loved the food so much. Thank you so much for the positive review and rating and we'd love to see you back again soon.

Rated 1 out of 5 stars

Keymaster wille hall

Keymaster Willenhall. Few months back booked a table 4 days before we was going
On the day received a e mail saying thankyou for your cancellation, I didn't even camcel it. I rang and asked to speak to the manager . Explained I hadn't cancelled . He said computer error just turn up and you will be sorted. So we turned up as I requested a booth so I wanted it nice and private for our anniversary. To my surprise the staff was very unhelpfully and we didn't get the booth mangers remark was put them on the middle table over there. We felt so uncomfortable so we left and went to the chip shop and had pie and chips. Happy anniversary darling I'm sorry for the night but we enjoyed our selves at the end didn't we

November 15, 2025
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

This is really disappointing to hear that this happened, could we ask you to provide the full details via email to crsocialmedia@greeneking.co.uk please? This will go through to our Customer Relations Team who will fully investigate and can contact you about it from there. Many thanks.

Rated 5 out of 5 stars

Great service, always!

Whether just getting a pint or having a staying for a big meal.. The staff are all very friendly and helpful and go the extra mile. Would highly recommend the excellent customer service. The food is always spot on too 👍

April 6, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Recommendations and reviews like this are always what we love to hear an it's excellent that we could provide such a friendly and helpful service. Thank you so much for sharing this and we'd love to welcome you back to enjoy the excellent customer service again soon. Many thanks.

Rated 5 out of 5 stars

Visited the manor with my family for…

Visited the manor with my family for some breakfast and a pint. Absolutely lovely breakfast, Compliments to the chefs.
And was persuaded with a beautiful pudding ( chocolate torte).

April 6, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Thank you very much for taking the time to share this review! We're so pleased that we could impress you with the tasty breakfast, thank you so much for sharing this and please do pop back again in the future to enjoy it again. Many thanks.

Rated 5 out of 5 stars

Such wonderful staff

Staff incredibly kind helpful and had a good laugh with them. Really catered to our needs.

April 5, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

This is an amazing to see and it's wonderful that you found us to be so helpful. Thank you so much for sharing your positive feedback and we'd love to see you back again in the future to enjoy the excellent service again. Many thanks.

Rated 5 out of 5 stars

lovely place

food came fast, server (kerrie) was lovely x

April 5, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

We know that Kerrie will be over the moon to see this and it's wonderful that we could lend a hand so quickly, Thank you so much for taking the time to share this and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Easter weekend

The Easter bunny was at Anne Boleyn today! The children absolutely loved it, great food and fun for the kids.

April 5, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

We're over the moon to see that your little ones enjoyed meeting the Easter Bunny! Thank you so much for the lovely review and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Jemma is an amazing host

Jemma is an amazing host

April 5, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

This is what we love to see and we know that Jemma will be over the moon to have received this. Thank you and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Excellent fun for all the family

Excellent fun for all the family. Children love the bunny. Food is reasonably priced and tasty with generous portions. The Easter bunny is great fun and interactive with the children.

April 4, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Thank you so much for taking the time to share this , we're so pleased that you enjoyed the event and we are grateful for your kind comments, thank you and we'd love to see you back again in the future. Many thanks.

Rated 5 out of 5 stars

Staff were very welcoming

Staff were very welcoming. Very rapid service considering it was for a party of 12. No complaints on the food.

April 3, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

We're over the moon to see this and it's excellent that you felt so welcomed. Thank you so much for taking the time to share this and we'd love to see you all back again in the future!

Rated 5 out of 5 stars

Great service week in and week out

Great service week in and week out! Taylor was a great craic!

April 1, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Amazing! We're very happy that we could impress you with the excellent service. We'd love to welcome you back again in the future.

Rated 5 out of 5 stars

Really great customer service from…Taylor

Really great customer service from Taylor brought our drinks and food over with a genuine smile.

April 1, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Thanks so much for taking the time out of your day to share this. It's fantastic that we could provide such excellent customer service to you and we know that Taylor will be proud to see this. Thanks again and please do pop back again soon.

Rated 5 out of 5 stars

Taylor was great 👍🏻 Jody likes operation

Taylor was great 👍🏻 Jody likes operation

April 1, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

This is such an amazing review and rating! We just know that Taylor will really appreciate you taking the time to share this and we'd love to see you back again in the future!

Rated 5 out of 5 stars

I enjoyed my dinner and pint and always…

I enjoyed my dinner and pint and always friendly staff, couldn’t ask for a better experience. Thank you!

April 1, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

We're really proud to see this and it's fantastic that you found the team to be so friendly. Thank you so much and we'd love to see you back again in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look