Hungry Horse Reviews 

7,724
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 823 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and welcoming, often going above and beyond to ensure a pleasant visit. Many reviewers highlight the exceptional service, noting quick responses and a smooth overall experience. The food consistently receives high praise for its quality, taste, and generous portions, with many describing meals as excellent and great value. However, some customers also noted issues with food preparation, specifically mentioning instances of overcooked or dry dishes.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their friendliness, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, frequently praising the staff as friendly,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the food as delicious, excellent,... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the food, describing... See more

Location

People report ambiguous experiences with location, with some customers finding places like Sherwood Manor... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the moment i walked through the doors to the hungry horse my body got flushed over with Ceri's beautiful aura. she greeted me and i went to order my food. when she sereved us the food she was very pol... See more

Company replied

Rated 5 out of 5 stars

We had a great last minute evening out at the Sherwood Manor Nottingham. Our food was lovely despite coming in after 8pm. The staff was brilliant, even brought us extra gravy when requested, Annalise... See more

Company replied

Rated 5 out of 5 stars

Great atmosphere at the quiz nights at Bradmore Arms Wolverhampton. Our waiter Ian is always friendly and welcoming and he brings us cutlery (although this is apparently not policy as most of the othe... See more

Company replied

Rated 5 out of 5 stars

The Super Mare has very friendly, experienced staff. The children wanted mashed potatoes instead of roast potatoes on their roast dinners, which was provided. My family likes an early lunch, so orderi... See more

Company replied


Company details

  1. British Restaurant
  2. Beer Garden
  3. Indoor Playground

Written by the company

Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so EPIC! And with over 200 locations across the country, there's bound to be one of our pubs near you. From sizzling steaks to Sunday roasts, our menu is bursting with amazing meals, and we've got the perfect line-up of drinks to match... plus big TVs to catch all the latest live sport events!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(7,724)

801 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a fabulous time with my auntie…

I had a fabulous time with my auntie who came down from Essex. We had a burger each, my auntie has one leg but Alicia made sure we had access to the toilet and also made sure she was catered to. Fabulous place. Would recommend

April 24, 2026
Unprompted review
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Reply from Hungry Horse

This is such a fantastic review and we know that Alicia will be so proud to see such excellent feedback. We know the team will really appreciate this, and we'd love to see you all back again soon. Thank you and have a lovely rest of the day. Many thanks.

Rated 5 out of 5 stars

Jo the manager

We come down every day and would highly recommend as the staff are great.
New manager Jo is amazing, he looks after you and is already pouring your drink when you walk through the door.
Brilliant customer service and Jo is brilliant.
The only downside is the pub desperately needs a refurb.
Jo is the best manager.
Lisa and Steve.

April 24, 2026
Unprompted review
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Reply from Hungry Horse

Jo will be so proud to see this excellent review and rating and it's great that he could provide such a fantastic level of customer service. We truly appreciate the lovely review and we'd love to see you back again soon.

Rated 5 out of 5 stars

Amazing pub great atmosphere

Amazing pub great atmosphere

April 23, 2026
Unprompted review
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Reply from Hungry Horse

Hey! Thank you very much for getting in touch. We're so pleased that we could impress you with the amazing service we delivered and we really appreciate your kind comments. Thank you and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Lovely pub

Lovely pub, nice atmosphere

April 23, 2026
Unprompted review
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Reply from Hungry Horse

We're so pleased to see this and it's great that you enjoyed the atmosphere. Thank you and we'd love to see you back again in the future. Many thanks.

Rated 5 out of 5 stars

Customer service brilliant 😁

Customer service brilliant 😁
Waiter service to table outside in sun ...pint or 2 😂 dinner and the wife had lots of wine ..can't fault place

April 23, 2026
Unprompted review
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Reply from Hungry Horse

Thank you very much for taking the time out of your day to share this review! We're so pleased that we could really impress you with the excellent customer service and we're glad you enjoyed your drinks in the sun. Thank you and we'd love to see you back again soon. Many thanks.

Rated 5 out of 5 stars

Had lovely lunch with friends

Had lovely lunch with friends . Lovely food and quick service . Lovely friendly lady that served us behind the bar .

April 21, 2026
Unprompted review
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Reply from Hungry Horse

Fantastic! We're so pleased that we could impress you with the excellent service and the tasty food, we are so proud to have received a review like this and we'd love to see you back again in the future. Many thanks.

Rated 5 out of 5 stars

Always a great place to come out for a…

Always a great place to come out for a family meal. There's always deals on so it doesn't cost the earth. We always go to the ferryboat on the trent, the staff are always friendly and welcoming. Thanks to Maria and Levi for a great service.

April 20, 2026
Unprompted review
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Reply from Hungry Horse

Hi Nathan, thank you so much for taking the time to share this lovely review! We're so pleased that we could impress you with the friendly and welcoming service we delivered and we are grateful for you taking the time out of your day to share this review! We'd love to see you back again in the future. Many thanks.

Rated 5 out of 5 stars

Great pub

Great pub! Lots of room, parking
Lovely all day breakfast and a great pint!
The kitchen staff are very helpful and the bar staff exceptional 🤩
They always are helpful when serving food and drink.
Coffee on tap, pay for one cup drink as much as. You like

April 20, 2026
Unprompted review
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Reply from Hungry Horse

Hi Tina, thank you so much for this excellent review! We're delighted to hear that you have always found the team helpful, and have always enjoyed our all day breakfast. Your feedback means everything to us, and we look forward to welcoming you back again soon.

Rated 4 out of 5 stars

really lovely friendly staff good food !

really lovely friendly staff ! new items on the menu absolutely lovely good quality and very tasty !!

April 18, 2026
Unprompted review
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Reply from Hungry Horse

Hi Julie, thank you for taking the time to share your feedback. We're delighted to hear that you found the food lovely and team friendly on your visits! We'll be sure to share your kind words with the rest of the team. Thank you!

Rated 5 out of 5 stars

Lovely food and lovely staff thank you…

Lovely food and lovely staff thank you kerrie ur amazing

April 18, 2026
Unprompted review
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Reply from Hungry Horse

Hi Katie, thank you for this lovely review! We're thrilled to hear that Kerrie has had such a positive impact on your visits with us. Your feedback means everything to us, and we'll be sure to share it with the rest of the team.

Rated 5 out of 5 stars

Ferry Boat Inn

Ferry Boat Inn
Went with my partner a couple of times in the last couple of weeks and food has been lovely also the staff are very friendly and welcoming which makes our visits great 😊

April 16, 2026
Unprompted review
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Reply from Hungry Horse

Hi Pamela, thank you so much for the excellent review! We're delighted to hear that you have always enjoyed the food on your visits, and have found the team very friendly and welcoming. We truly appreciate your kind words, and we'll be sure to share them with the rest of the team.

Rated 5 out of 5 stars

Pint pint pint pint

Pint pint pint pint

April 17, 2026
Unprompted review
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Reply from Hungry Horse

Thank you so much for the glowing review! We're so pleased to hear that you had a positive experience with us recently. Your feedback means the world to us, and we look forward to welcoming you back again soon.

Rated 5 out of 5 stars

The seagull, portchester

The location, the seagull, portchester for us is in our local village. My dad, the dog and i love coming here. We receive excellent service especially from Fern, who is very bubbly and happy and always greets us and friendly. we love the food. We come to this venue nearly every day for breakfast and lunch.

April 17, 2026
Unprompted review
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Reply from Hungry Horse

Hi Lisa, thank you so much for the glowing review! We're so pleased to hear that you, your dad and your dog have always enjoyed your visits here. It's also so great to hear that Fern has always provided such great service on your visits, and we'll be sure to pass your kind words along. Thank you, Lisa!

Rated 5 out of 5 stars

Decent service from vicky

Had a few drinks here today and was served by vicky very helpful with local information about the area and good advice on what drinks to have with our lunch will be back shortly

April 15, 2026
Unprompted review
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Reply from Hungry Horse

Fantastic! We're over the moon to see this and it's great that Vicky could offer such fantastic advice. Thank you and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Lovely birthday breakfast with family

Lovely birthday breakfast with family, staff were friendly as usual and food was good quality

April 15, 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We're glad you loved your birthday breakfast and thank you very much for choosing to celebrate with us. We're glad you found the team so friendly and the food great quality and we'd love to see you back again soon. Many thanks.

Rated 5 out of 5 stars

Great atmosphere at the quiz nights at…

Great atmosphere at the quiz nights at Bradmore Arms Wolverhampton. Our waiter Ian is always friendly and welcoming and he brings us cutlery (although this is apparently not policy as most of the others just tell us where we can find our own). It's the little things that make the difference and make customers feel special

July 30, 2025
Unprompted review
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Reply from Hungry Horse

Hi Angela, thank you very much for taking the time to share this. We're so pleased that you enjoyed quiz night and we will make sure we pass on your feedback about the friendly and welcoming service we delivered. Thank you so much and we'd love to see you back again soon. Many thanks.

Rated 5 out of 5 stars

Very quick service good very good and…

Very quick service good very good and waitress Mary was incredibly helpful

February 17, 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We just know that Mary will be over the moon to see this amazing review and we're grateful for you sharing your fantastic comments. Thank you so much and we'd love to welcome you back again soon.

Rated 4 out of 5 stars

Good value. Lovely staff

My granddaughter didn't eat her beef burger. It had quite a bit of gristle. Grandson enjoyed his sausages. I had the nachos which came cold so that was disappointing especially when you've spent £10 on them.
The staff are very welcoming and professional. They work hard with a smile. Lovely with the children. The outside area was good although there were bits of glass.
I would come again and try something different as its very welcoming and good value for money.

April 12, 2026
Unprompted review
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Reply from Hungry Horse

Thank you very much for getting in touch. we're really pleased that you found the team welcoming and professional and the children enjoyed playing however we're disappointed that you were let down by the food, could we ask you to provide the full details via email to crsocialmedia@greeneking.co.uk please? They will take a look into that and can contact you about it directly. Many thanks,

Rated 1 out of 5 stars

We visited chequers pub

We visited chequers pub , it was a disgrace staff chatting to mates, food was dry and so hard we couldn’t eat the chicken . Won’t be in a hurry to use hungry horse again

April 10, 2026
Unprompted review
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Reply from Hungry Horse

Hi Rhian, thank you very much for getting in touch, this isn't the standard of service we strive for so we'd like the opportunity to take a look into your experience in further detail, could we ask you to provide the full details via email to crsocialmedia@greeneking.co.uk please? This will go through to our Customer Relations Team who will look into this and can contact you about it from there. Many thanks.

Rated 2 out of 5 stars

Chargrilled food!!

Hungry horse - Old Rectory Stockport
Been here a few times and always had good food and service … this time round we prebooked to reserve a booth which we stated on the booking as we needed a booth due to a member in the party had, had a hip replacement and needed a higher seat than the normal table & chairs.. on arrival we told them we had prebooked but was told to go in and choose anywhere 🤷‍♀️ why have a booking system if it’s ignored!!
This time round I have to say my food was an embarrassment I am guessing the chef had checked out .. we were 3 adults getting 3 meals with drinks on a Friday evening.. we ordered our drinks which were served by Joe always great and friendly and knows his drinks … we went on to order 3 meals - 2 of them burger meals and 1 sweet chilli salmon sizzler (that was mine) this came out on 2 plates basmati and corn cob on one and salmon on another (not sizzerling and lack of veggies was an understatement) the plate was that chargrilled I thought it had been on fire and the food looked awful and partly burnt... the food was sent back (sizzler only) the rice and cob was left with me and the other part to be re done .. when it was reserved all I can say is wow!! I took it from the waiter Joe as I didn’t want to embarrass him anymore than needed as this was not his fault.
I’ll let the pictures speak for themselves on this one!!
This place is so run down and needs a good make over, I didn’t expect the food to meet its match 🫣
(I cannot seem to upload any images to my review)

April 10, 2026
Unprompted review
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Reply from Hungry Horse

This is really disappointing to hear and we're very sorry that the food wasn't as it should have been, could we ask you to provide the full details via email to crsocialmedia@greeneking.co.uk please? This will go through to our Customer Relations Team who will look into this and can contact you about it from there. Many thanks.

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