Hungry Horse Reviews 

7,724
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 823 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and welcoming, often going above and beyond to ensure a pleasant visit. Many reviewers highlight the exceptional service, noting quick responses and a smooth overall experience. The food consistently receives high praise for its quality, taste, and generous portions, with many describing meals as excellent and great value. However, some customers also noted issues with food preparation, specifically mentioning instances of overcooked or dry dishes.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their friendliness, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, frequently praising the staff as friendly,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the food as delicious, excellent,... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the food, describing... See more

Location

People report ambiguous experiences with location, with some customers finding places like Sherwood Manor... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the moment i walked through the doors to the hungry horse my body got flushed over with Ceri's beautiful aura. she greeted me and i went to order my food. when she sereved us the food she was very pol... See more

Company replied

Rated 5 out of 5 stars

We had a great last minute evening out at the Sherwood Manor Nottingham. Our food was lovely despite coming in after 8pm. The staff was brilliant, even brought us extra gravy when requested, Annalise... See more

Company replied

Rated 5 out of 5 stars

Great atmosphere at the quiz nights at Bradmore Arms Wolverhampton. Our waiter Ian is always friendly and welcoming and he brings us cutlery (although this is apparently not policy as most of the othe... See more

Company replied

Rated 5 out of 5 stars

The Super Mare has very friendly, experienced staff. The children wanted mashed potatoes instead of roast potatoes on their roast dinners, which was provided. My family likes an early lunch, so orderi... See more

Company replied


Company details

  1. British Restaurant
  2. Beer Garden
  3. Indoor Playground

Written by the company

Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so EPIC! And with over 200 locations across the country, there's bound to be one of our pubs near you. From sizzling steaks to Sunday roasts, our menu is bursting with amazing meals, and we've got the perfect line-up of drinks to match... plus big TVs to catch all the latest live sport events!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(7,724)

801 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was amazing service polite staff and…

Was amazing service polite staff and lovely dinners will come back

May 4, 2026
Unprompted review
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Reply from Hungry Horse

We're very happy that we could impress you with the polite service we deliver! Thank you and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Bank Holiday Monday

Attended Bank Holiday Monday for 1st and 4th Birthday family get together. Staff very welcoming. Quick service. Delicious food. Steve and the team were fantastic. Thank you

May 4, 2026
Unprompted review
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Reply from Hungry Horse

This is absolutely amazing to see and it's great that you loved the tasty food! We're so happy that Steve and the team could impress you and please do pop back again soon to enjoy the great service. Many thanks.

Rated 5 out of 5 stars

Really friendly staff

Really friendly staff
Fast service
Clean

May 4, 2026
Unprompted review
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Reply from Hungry Horse

We're so happy that we could provide such a friendly and quick service! Thanks for the amazing review and please do pop back again soon. Many thanks.

Rated 4 out of 5 stars

Bank Holiday Visit.

Charlotte was a brilliant waitress, really friendly and helpful.

May 4, 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We're so pleased that you found Charlotte to be so friendly and helpful and we are grateful for you taking the time out of your day to share this. and we'd love to see you back again soon. Many thanks.

Rated 1 out of 5 stars

Ordered the Steak sizzler and the 8…

Ordered the Steak sizzler and the 8 ounce rump steak , after a long wait our food arrived both meals the meat was hard to cut and chew, 8oz consisted of 6 oz grissle , during our meal several customers complained about their food. Furzton lake Milton Keynes

May 3, 2026
Unprompted review
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Reply from Hungry Horse

This is really disappointing to see and as you can imagine it's something that we'd really like to look into, could we ask you to provide the full details via email to crsocialmedia@greeneking.co.uk please? This will go through to our Customer Relations Team who will fully investigate and can contact you about it from there. Many thanks.

Rated 5 out of 5 stars

Had a delicious meal

Had a delicious meal. Very reasonably priced and one of our party was Gluten Free. She was well looked after.
Will certainly be going back.

May 3, 2026
Unprompted review
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Reply from Hungry Horse

This is such a wonderful review and rating and it's excellent that you all loved the tasty food! Thank you very much for sharing this and we'd love to welcome you back again in the future! Many thanks.

Rated 5 out of 5 stars

Great value and excellent service from…

Great value and excellent service from our waitress - Wine

May 3, 2026
Unprompted review
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Reply from Hungry Horse

Excellent! We're so pleased that you were so happy with the great value and excellent service. Thank you so much for the lovely review and we'd love to see you back again to enjoy more soon!

Rated 5 out of 5 stars

A very nice meal with the family.

A great variety of meals on the menu. Service was quick despite our crowd of 9. Food was very nice and the staff were excellent.
Thank you for a lovely meal out with the family.

May 2, 2026
Unprompted review
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Reply from Hungry Horse

You're very welcome! We're glad you all loved your visit and the excellent food we serve. Thank you very much for sharing this and we'd love to see you back again in the future. Many thanks.

Rated 5 out of 5 stars

Libby

Libby
We had friends visiting from overseas libby made sure we all seated together, checked we were all satisfied with our meals was very polite and friendly can't wait to go back

May 1, 2026
Unprompted review
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Reply from Hungry Horse

What a wonderful review and rating! We're so pleased that we could really impress you with the polite and friendly service we delivered and we are grateful for the amazing feedback about Libby. Thank you so much for sharing this and we'd love to see you back next time.

Rated 5 out of 5 stars

Friendly and family humble pub in a…

Friendly and family humble pub in a great area. Courtney provides a high quality service and is very welcoming.

May 1, 2026
Unprompted review
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Reply from Hungry Horse

What an amazing review! We just know that Courtney will be over the moon to see that you were impress with the great service and that you felt so welcomed. Thank you so much for the lovely review and rating and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Great atmosphere

Great atmosphere, friendly staff, top-notch customer service. Tasty food and a good variety of drinks.
Thank you!

May 1, 2026
Unprompted review
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Reply from Hungry Horse

You're very welcome! We're so pleased that we could provide such a friendly service and we really appreciate the amazing feedback about the food and drink, please do stop by again to try more in the future! Many thanks.

Rated 5 out of 5 stars

Stopped off for a bite to eat as I was…

Stopped off for a bite to eat as I was passing and was pleasantly surprised by the attentive staff great food and fast service would recommend to anyone passing by.

May 1, 2026
Unprompted review
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Reply from Hungry Horse

We're very happy that we could provide such a great service and you found the team to be so attentive. We are grateful for you taking the time to share such a lovely review and we'd love to welcome you back again in the future! Many thanks.

Rated 5 out of 5 stars

Rachel was really welcoming and polite…

Rachel was really welcoming and polite even though the till was playing up a bit, she was ever so nice she offered to help my better half to the table with drinks and sauces and cutlery

April 30, 2026
Unprompted review
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Reply from Hungry Horse

We're very happy that Rachel could make you feel so welcome, Will! Thank you very much for the kind comments and we'd love to see you back again in the future! Many thanks.

Rated 4 out of 5 stars

Excellent service from the waiting team…

Excellent service from the waiting team ( Harry and Michelle) Steak Sizzler was amazing !!!

April 29, 2026
Unprompted review
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Reply from Hungry Horse

Thank you very much for taking the time out of your day to share this. We're very happy that you enjoyed your steak sizzler and we will make sure we pass on your feedback to Harry and Michelle. Thank you so much for sharing this and please do stop by again in the future! Many thanks.

Rated 5 out of 5 stars

Excellent experience and lunch

Gorgeous food! Friendly helpful staff! Food so roasting hot I had to wait a second to eat! You don’t get that anywhere! Really decent portions! I had the chicken parmigiana and my husband had the tikka! Both delicious!
Beth and danni both extremely friendly and helpful! Busy but calm! Thankyou for a lovely lunch!

April 29, 2026
Unprompted review
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Reply from Hungry Horse

This is amazing to see and we're really pleased that you found us to be so friendly and helpful. Thank you very much for sharing your lovely feedback and we'd love to see you back again to enjoy more delicious meals!

Rated 5 out of 5 stars

Lovely Experience

Had a brilliant experience at Hungry Horse in Lincoln thanks to Danni and Beth. The service was warm, friendly and attentive from start to finish, and they really made us feel welcome. The food was delicious, came out quickly and was great value too. You can tell they both care about giving customers a great experience. We really enjoyed our visit and will definitely be coming back. Highly recommend!

April 29, 2026
Unprompted review
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Reply from Hungry Horse

This is absolutely amazing to see and we know that Danni and Beth will be over the moon to see this. It's great that you loved the food too. Thank you very much for taking the time to leave this review and should you ever need any further assistance, please don't hesitate to let us know. Many thanks.

Rated 5 out of 5 stars

Very good food.

The food here is consistently amazing! I've visited many times and it never disappoints. Staff are always friendly and helpful.

April 28, 2026
Unprompted review
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Reply from Hungry Horse

This really is amazing to see! It's fantastic that you found the team to be so friendly and helpful and we're really proud that you loved the food. Thank you and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Great service

We mostly use this place for breakfast which always arrive hot and on warm plates (which is very important) and yes although we like the food what keeps us coming back is the excellent customer service- cannot fault any of the staff and from the manager that we mostly see he is confident and seems to be running an organised and happy work place - great job to you all as seems to be quite rear these days

April 23, 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We're over the moon that we could impress you with the excellent level of customer service and we are grateful for your positive comments about the tasty food. Thank you and we'd love to welcome you back again in the future! Many thanks.

Rated 5 out of 5 stars

Breakfast here in Sherwood Manor…

Have breakfast here in Sherwood Manor most Friday mornings with my daughter, a very clean and tidy venue, staff are very polite, and efficient, Polly our usual waitress, is a very sweet lady and nothing is too much bother for her to ensure a great visit. Very much recommend this venue.

April 27, 2026
Unprompted review
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Reply from Hungry Horse

Recommendations and reviews really do make our day so we're very happy that Polly could really impress you with the polite and efficient service. We truly appreciate your kind words and we'd love to welcome you back again soon.

Rated 4 out of 5 stars

The lady who served us called Maria was…

The lady who served us called Maria was lovely, my partner made a mistake of ordering something wrong with the food and when we realised it came we said oh no we was suppose to order chicken instead, she got it changed for us instantly, very helpful and kind!

April 25, 2026
Unprompted review
Hungry Horse logo

Reply from Hungry Horse

Thank you very much for getting in touch, we're very happy that we could provide such an excellent service and we are really pleased that we could put things right for you. We are grateful for taking the time to share this and we'd love to see you back again in the future! Many thanks.

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