Hungry Horse Reviews 

7,724
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 823 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and welcoming, often going above and beyond to ensure a pleasant visit. Many reviewers highlight the exceptional service, noting quick responses and a smooth overall experience. The food consistently receives high praise for its quality, taste, and generous portions, with many describing meals as excellent and great value. However, some customers also noted issues with food preparation, specifically mentioning instances of overcooked or dry dishes.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their friendliness, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, frequently praising the staff as friendly,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the food as delicious, excellent,... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the food, describing... See more

Location

People report ambiguous experiences with location, with some customers finding places like Sherwood Manor... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the moment i walked through the doors to the hungry horse my body got flushed over with Ceri's beautiful aura. she greeted me and i went to order my food. when she sereved us the food she was very pol... See more

Company replied

Rated 5 out of 5 stars

We had a great last minute evening out at the Sherwood Manor Nottingham. Our food was lovely despite coming in after 8pm. The staff was brilliant, even brought us extra gravy when requested, Annalise... See more

Company replied

Rated 5 out of 5 stars

Great atmosphere at the quiz nights at Bradmore Arms Wolverhampton. Our waiter Ian is always friendly and welcoming and he brings us cutlery (although this is apparently not policy as most of the othe... See more

Company replied

Rated 5 out of 5 stars

The Super Mare has very friendly, experienced staff. The children wanted mashed potatoes instead of roast potatoes on their roast dinners, which was provided. My family likes an early lunch, so orderi... See more

Company replied


Company details

  1. British Restaurant
  2. Beer Garden
  3. Indoor Playground

Written by the company

Amazing food, live sport, sun-drenched beer gardens and play areas for the kids: just a few things that make our Hungry Horse pubs so EPIC! And with over 200 locations across the country, there's bound to be one of our pubs near you. From sizzling steaks to Sunday roasts, our menu is bursting with amazing meals, and we've got the perfect line-up of drinks to match... plus big TVs to catch all the latest live sport events!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(7,724)

800 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer service by Kayla

Great Customer service by Kayla - quick and efficient and served with a smile.

May 29, 2026
Unprompted review
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Reply from Hungry Horse

Amazing! It's so great to hear that Kayla could deliver such a quick and efficient service and we will make sure we pass on these fantastic comments. Thank you for the lovely review and we'd love to see you back again soon. Many thanks.

Rated 5 out of 5 stars

Now the summer is here we always head…

Now the summer is here we always head to the outdoor seating areas at the Manor for a nice cool pint in the sun. We’ve been eying up the breakfast and pudding options in the menu and will be sure to check that out soon

May 25, 2026
Unprompted review
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Reply from Hungry Horse

Thank you very much for the excellent review! We're over the moon that you are enjoying the outdoor seating area, especially in the sunshine! Please do pop in to enjoy a tasty breakfast soon!

Rated 5 out of 5 stars

Wonderful

The service and food was excellent as always. The manager wine app is always pleasant and welcoming.

May 7, 2026
Unprompted review
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Reply from Hungry Horse

This is excellent to see and we're very happy that you found the service and food excellent! Thanks for the review and we'd love to welcome you back again soon.

Rated 5 out of 5 stars

Best value for food.

While in Scarborough,we checked where to eat that Monday. It was mixed grill night so me and the wife pushed the boat out, and we weren't disappointed. A big plate to have wow The price was great to you can't beat it for value. Just want to thank the all the team at pub.

May 18, 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We're over the moon that you loved your mixed grill and appreciated the excellent value. Thank you so much for your amazing feedback and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, staff friendly, dog friendly. Tom is a great guy.

Fully recommend

May 26, 2026
Unprompted review
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Reply from Hungry Horse

This is absolutely amazing to see and it's excellent that you found the team to be so friendly. Thank you very much for your comments and we'd love to welcome you back again soon. Many thanks.

Rated 5 out of 5 stars

Really nice pub and great beer maz

May 26, 2026
Unprompted review
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Reply from Hungry Horse

This is fantastic to see and it's great that you enjoyed your drink and we are grateful for you taking the time out of your day to share this excellent review! We'd love to see you back again in the future!

Rated 1 out of 5 stars

Music way too loud

The food was good, but the music was way too loud. It has been like this when we have come before. This time I thought I would just gently ask them to turn it down. My sister had asked them and the lovely lady behind the bar did turn it down a bit, however it didn't really make a different. When I asked she politely said she would need to speak to her manager. However, it remained at the same volume.
We looked for somewhere else to sit but, noticed everywhere had speakers.

Unfortunately, this impacted on our enjoyment of the occasion. We were unable to hear the conversation with our family.

Music in a restaurant should be background, however, it was more like a nightclub.
So sadly, we won't be returning. Sorry.

May 25, 2026
Unprompted review
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Reply from Hungry Horse

Hi Elaine, thank you very much for getting in touch and bringing this to our attention, we are very sorry that the volume of the music took away from your visit and we really appreciate your feedback about it, as you can imagine, we'd like to take a look into it in further detail, could we ask you to send an email to crsocialmedia@greeneking.co.uk please? This will go through to our Customer Relation Team who can take a look and contact you about it directly. Many thanks.

Rated 5 out of 5 stars

Absolutely brilliant pub

Absolutely brilliant pub. Lovely family atmosphere and the staff are amazingly helpful.

We will definitely be coming back.

Maz was brilliant, so friendly and looked after us.

May 24, 2026
Unprompted review
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Reply from Hungry Horse

This is excellent that we love to see and we're so pleased that we could deliver such a helpful service. It's great that you found us to be so friendly and if there's ever anything more we can do for you, please don't hesitate to reach out and let us know. Many thanks.

Rated 4 out of 5 stars

Cheers for the shot Maz.

Cheers for the shot Maz.

May 24, 2026
Unprompted review
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Reply from Hungry Horse

Perfect! We're sure Maz will really appreciate this lovely rating! Thank you and we'd love to welcome you back again in the future!

Rated 5 out of 5 stars

Staff were very polite

Staff were very polite

May 24, 2026
Unprompted review
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Reply from Hungry Horse

Our team will be over the moon to see this and it's excellent that we could deliver such a polite service. Thank you so much and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Lovely staff very helpful especially…

Lovely staff very helpful especially Maz the outside bar

May 24, 2026
Unprompted review
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Reply from Hungry Horse

We're over the moon to see this excellent review and rating and it's great that Maz could impress you with the helpful service. Thank you so much and we'd love to see you back again in the future! Many thanks.

Rated 5 out of 5 stars

Maz was sound great worker

May 24, 2026
Unprompted review
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Reply from Hungry Horse

This is what we love to see and Maz will really appreciate your excellent comments. Thank you so much and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Great place

Great place. Especially In the summer. Maz was friendly from the start. Great service!

May 24, 2026
Unprompted review
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Reply from Hungry Horse

We're over the moon to see this and we're glad that Maz could provide such an excellent service. Thank you so much and we'd love to see you back again in the future. Many thanks,

Rated 5 out of 5 stars

K Pop breakfast at the Ferry Boat

A great time was had at the Ferry Boat for the k pop breakfast. It cost us £10 for our daughter for breakfast which was waffles, strawberries and sauce plus a fruit shoot. The ticket also included time with the k pop stars, dancing and games plus prizes! It was brilliant for the price we paid and definitely worth it for the children who are into k pop which are most nowadays! Thank you, Ferry Boat!

May 23, 2026
Unprompted review
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Reply from Hungry Horse

You're very welcome! We're so pleased that you had such a good time at the Ferry Boat and we are grateful for your kind comments. It's great that you enjoyed the music and we'd love to see you back again in the future. Many thanks.

Rated 1 out of 5 stars

Harbour Kinmel bay

we went to the Harbour in Foryd Rd, Kinmel Bay, Rhyl LL18 5BA Saturday 23 May after lovely day out and we ordered 2 steaks medium they arrived to find 1 was medium and the other well done. how can a competant chef cook 2 steaks at same time and get temps completly different. we also ordered garlic bread with cheese as a starter , to find it had obviously been heated up in microwave as was soggy. if you after cheap meal and not bothered by the quality this is defo the place to go we certainly wont be returning

May 23, 2026
Unprompted review
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Reply from Hungry Horse

This is really disappointing to see and as you can imagine it's something that we'd really like to look into, could we ask you to provide the full details via email to crsociamedia@greeneking.co.uk please? This will go through to our team who will fully investigate and can contact you about it from there. Many thanks.

Rated 5 out of 5 stars

Good service

Good service - Rebekah

May 23, 2026
Unprompted review
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Reply from Hungry Horse

We're so pleased that we could impress you with the great service we delivered and we will make sure we pass on your fantastic comments. Thank you so much for sharing this and we'd love to see you back again in the future, Many thanks.

Rated 4 out of 5 stars

A family visit on a hot sunny day

We decided to book for our tea tonight at the Mill on the Soar hungry horse. It was busy but the food still came out in a decent time. The food was fine although I had to return mine as the sweet potato fries were cold. Not a major problem. The young waiter was very polite and asked if I'd like to send it back. Came out piping hot so all good. The staff were all lovely. Especially Maz. The only thing that let it down was the awful music blaring out (we sat outside so our granddaughter could play on play equipment). The music was way too loud and majority of the songs were songs we've never ever heard of. It would've been nicer to have some nicer chill out songs and turned down a bit. Will sit indoors next time as our original plan.

May 22, 2026
Unprompted review
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Reply from Hungry Horse

Thank you very much for taking the time to share this. We're so pleased that you received great service although we are sorry that your time wasn't as good as it should have been, could we ask you to provide the full details via email to crsocialmedia@greeneking.co.uk please? This will go through to our team who will investigate and can contact you about it from there. Many thanks.

Rated 5 out of 5 stars

Great staff

Great staff

May 22, 2026
Unprompted review
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Reply from Hungry Horse

What a wonderful review! We're so pleased that we could impress you with the great team and we are pleased that we could really lend a hand. Thank you so much and we'd love to welcome you back again in the future!

Rated 5 out of 5 stars

Love everytime we come here

Love everytime we come here , lots of space and the food service and staff are great also a great garden for the kids

May 22, 2026
Unprompted review
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Reply from Hungry Horse

Amazing! We're really pleased that you loved the food and the great service and it's great that your kids enjoyed the garden. Thank you so much for the positive review and we'd love to see you back again in the future!

Rated 5 out of 5 stars

Friendly servive

Friendly servive, nothing is too much. Even warmed coffee mugs.

May 20, 2026
Unprompted review
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Reply from Hungry Horse

We're over the moon to see that we could deliver such a friendly service and we are grateful for you taking the time to get in touch. We'd love to welcome you back again in the future! Many thanks.

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