I placed an order, they sent the wrong item, lied saying I had ordered what they sent and when I proved their lie a customer service agent by the name of Lena said on their end it was what they sen... See more
Company replied
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See what reviewers are saying
I've had two orders. The first one didn't arrive within 20 days and mysteriously was taken back. Money still not returned. No explanation. The second one went through within a week . My impression i... See more
Company replied
Never got my order. After over 2 weeks with messaging back and fourth they decided to give my money back, because they couldn't deliver the sports bra. I don't get what went wrong and didn't get an ex... See more
Awesome products, quick delivery and friendly staff. Just a shame that they just seem to enlarge the larger sizes instead from the small ones instead of making them really fit people with a larger c... See more
2.4
Poor
1K reviews
Replied to 25% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Fine and good
December 7, 2022
Unprompted review
Just great
Just great - Nice products, Quick delivery. Always something in store
December 5, 2022
Unprompted review
Not possible to try other sizes in…
Not possible to try other sizes in physical shop when ordered online...
December 3, 2022
Unprompted review
The staff was kind and friendly when I…
The staff was kind and friendly when I entered to pick up my parcel.
December 2, 2022
Unprompted review
Awesome products
Awesome products, quick delivery and friendly staff. Just a shame that they just seem to enlarge the larger sizes instead from the small ones instead of making them really fit people with a larger chest well.
BUT, the fact that they HAVE the larger sizes is a definite bonus.
November 25, 2022
Unprompted review
Great outfits.
October 10, 2022
Unprompted review
Reply from Hunkemöller
Thank you for your review.
I am very happy to hear that you like our products, and that you have therefore given us 5 stars. Thank you for taking the time to give us a review, it is much appreciated!
Have a nice day.
Best regards, Hunkemöller.
Everything went fine!
September 22, 2022
Unprompted review
Reply from Hunkemöller
Thank you for your review.
I am very happy to hear that you had a very good experience with us and that you have therefore given us 5 stars. Thank you for taking the time to give us a review, we really appreciate it!
Have a great day.
Sincerely Nova, Hunkemöller
Ordered and payed
Ordered and payed, got a message to pick up, delivery was not ready in shop, got another message 30 minutes later to pick it up, it has now arrived, but i went back toshop the same day, it was not there at all. One day later got an email that i have picked it up, but that is not true and then got no more messages and had to call myself to the shop one week later. Then i had to go and pick it up in the shop again. So i have made the trip to the shop and back 3 times (15 km one way from my homevillage). This is very bad service and i wil not order to the shop again
August 26, 2022
Unprompted review
Reply from Hunkemöller
Thank you for your review.
I am very sorry to hear that you have had such an experience and that the experience unfortunately can only give 1 star, we certainly want to provide a better and faster service than this.
If you have any further comment or feedback, please feel free to write about your experience to this email: kundeservice.dk@hunkemoller.com.
I look forward to hearing from you and looking into the matter further. Have a nice day.
Best regards Jessica, Hunkemöller.
Always a happy customer
Always a happy customer. Love the products i buy and the customerservice has always been excellent and kind.
August 21, 2022
Unprompted review
Reply from Hunkemöller
Thank you for your review.
I am very happy to hear that you had a very good experience with us and that you have therefore given us 5 stars. Thank you for taking the time to give us a review, we really appreciate it!
Have a great day.
Best regards Nova, Hunkemöller.
Good
The sizes there are quite small so I recommend trying on the physical store as sizes also vary depending on the style of the underwear
August 10, 2022
Unprompted review
Reply from Hunkemöller
Thank you for your review.
I am very happy to hear that you had a very good experience with us and that you have therefore given us 5 stars. Thank you for taking the time to give us a review, we really appreciate it!
Have a great day.
Sincerely Jessica, Hunkemöller.
Excellent service
Always such smiling and friendly customer service. I love to shop at Hunkemollers.
July 31, 2022
Unprompted review
Reply from Hunkemöller
Thank you for your review.
I am very happy to hear that you had a very good experience with us and that you have therefore given us 5 stars. Thank you for taking the time to give us a review, we really appreciate it!
Have a great day.
Sincerely Jessica, Hunkemöller.
Poor quality and refund
My bra broke immediately during first wearing. I came to return it. There wasn't my size anymore, and shop assistent tried to convince me to get a different size (which is very rude as bra size is not something to be randomly selected). They refused to return me back my money and offered me a gift card (as i would ever shop there again!).
To be fair, i bought another type of bra 3 years ago here, and it was fine. However, i am not going to shop here again after this experience. I really felt i was mistreated here.
July 24, 2022
Unprompted review
Reply from Hunkemöller
Thank you for your review Mirka.
I am very sorry to hear that unfortunately the experience can only give 1 star, we certainly want to give a better experience than this.
I would love to hear more about your experience to see if there is anything I can help with in this situation. I therefore hope that you will take the time to write about your experience to this email: kundeservice.dk@hunkemoller.com.
I look forward to hearing from you and looking into the matter.
Have a great day.
Best regards Jessica, Hunkemöller.
Unstable logistics of Hunkemoller
I've had two orders. The first one didn't arrive within 20 days and mysteriously was taken back. Money still not returned. No explanation. The second one went through within a week .
My impression is that the internal logistics of Hunkemoller has a lot to be desired
July 22, 2022
Unprompted review
Reply from Hunkemöller
Thank you for your review.
I am very sorry to hear that unfortunately the experience can only give 3 stars, we certainly want to provide a better experience than this.
I would love to help you regarding the parcel that you still did not receive your refund for. Could you please take the time to write to this email: kundeservice.dk@hunkemoller.com.
I look forward to hearing from you and looking into the matter.
Have a great day.
Best regards Nova, Hunkemöller
Reply from Hunkemöller
Tak for din anmeldelse.
Jeg er meget glad for at høre at du har haft en rigtig god oplevelse hos os, og at du derfor har givet os 5 stjerner. Tak fordi du har taget dig tid til at give os en anmeldelse, den værdsætter vi meget!
Rigtig god dag til dig.
Venlig hilsen Nova, Hunkemöller.
Good quality for reasonable price!
July 6, 2022
Unprompted review
Reply from Hunkemöller
Tak for din anmeldelse.
Jeg er meget glad for at høre at du har haft en rigtig god oplevelse hos os, og at du derfor har givet os 5 stjerner. Tak fordi du har taget dig tid til at give os en anmeldelse, den værdsætter vi meget!
Rigtig god dag til dig.
Venlig hilsen Nova, Hunkemöller.
Great stuff,service,and value for…
Great stuff,service,and value for money. Relatively fast delivery, as it says 3 business days.
June 30, 2022
Unprompted review
Reply from Hunkemöller
Tak for din anmeldelse.
Jeg er meget glad for at høre at du har haft en rigtig god oplevelse hos os, og at du derfor har givet os 5 stjerner. Tak fordi du har taget dig tid til at give os en anmeldelse, den værdsætter vi meget!
Rigtig god dag til dig.
Venlig hilsen Nova, Hunkemöller.
Really amazing brand
Really amazing brand. The quality is absolutely perfect
June 22, 2022
Unprompted review
Reply from Hunkemöller
Tak for din anmeldelse.
Jeg er meget glad for at høre at du har haft en rigtig god oplevelse hos os, og at du derfor har givet os 5 stjerner. Tak fordi du har taget dig tid til at give os en anmeldelse, den værdsætter vi meget!
Rigtig god dag til dig.
Venlig hilsen Nova, Hunkemöller.
Best shop with fast delivery
May 31, 2022
Unprompted review
Reply from Hunkemöller
Thank you for your review.
I am very happy to hear that you had a good experience with us and that you have therefore given us 5 stars. Thank you for taking the time to give us a review, we really appreciate it!
Have a great day.
Sincerely Nova, Hunkemöller.
Took my money, delivered nothing.
Took my money, delivered nothing, not even an excuse.
May 30, 2022
Unprompted review
Reply from Hunkemöller
Thank you for your review Martin.
I am very sorry to hear that unfortunately the experience can only give 1 star, we certainly want to give a better experience than this.
I would like to hear more about your experience to see if there is anything I can help with in this situation. I therefore hope that you will take the time to write about your experience to this email: kundeservice.dk@hunkemoller.com.
I look forward to hearing from you and looking into the matter.
Have a great day.
Best regards Nova, Hunkemöller.
hunkemuller
quick service after first version of the order did not process properly, and new one was made and old one returnded and refunded
May 30, 2022
Unprompted review
Reply from Hunkemöller
Thank you for your review Casper!
I am very happy to hear that you have had a good experience with us, and that you have therefore given us 5 stars. Thank you for taking the time to give us a review, we really appreciate it!
Have a great day.
Best wishes Nova, Hunkemöller.
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