Hunkemöller Reviews 1,309

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I placed an order, they sent the wrong item, lied saying I had ordered what they sent and when I proved their lie a customer service agent by the name of Lena said on their end it was what they sen... See more

Company replied

Rated 3 out of 5 stars

I've had two orders. The first one didn't arrive within 20 days and mysteriously was taken back. Money still not returned. No explanation. The second one went through within a week . My impression i... See more

Company replied

Rated 2 out of 5 stars

Never got my order. After over 2 weeks with messaging back and fourth they decided to give my money back, because they couldn't deliver the sports bra. I don't get what went wrong and didn't get an ex... See more

Rated 4 out of 5 stars

Awesome products, quick delivery and friendly staff. Just a shame that they just seem to enlarge the larger sizes instead from the small ones instead of making them really fit people with a larger c... See more

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2.4

Poor

TrustScore 2.5 out of 5

1K reviews

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Replied to 26% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Worst experience ever.

Worst experience ever.
On 08.04. I got e-mail that my order is send. Today is 17.04. and I have already written 3-4 times with customer service.
My ordered is not even income in GLS.
I wanted either my order 539DKK or my money back, because my money is taken and they told me that I can’t have my money back, I have to wait for order.

April 17, 2019
Unprompted review
Rated 3 out of 5 stars

Hygene

With each purchase I collected some points. With those I could purches some things for "free".
I was witnessing as one women was returning underpants to shop. This optiom does not seem that hygenic.

August 10, 2017
Unprompted review
Rated 1 out of 5 stars

Stjæler dine penge.

Siden kundeservisen kun svarer på engelsk, bliver anmeldelsen også derpå:

What the is wrong with this Company?

Last time i ordered, i thourght that it was just ONE time that happend. And now it's the same again.

Ordered the 16.th of April. Got a mail the 19.th that my goods were shipped.

YOU CHARGED ME THE AMOUNT the 21.TH OF APRIL.

And i haven't seen my order yet?.

Last time i waited 1,5 month before i was refunded.

I do not want that again, i just want my goods.

In fact, what is Hunkemōller for a kind of Company?.

January 11, 2016
Unprompted review
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