Hunters Knives Reviews 

This is not a uk company. Spain . I believe.
Very bad customer service. Knife got lost by parcel force. And when I complained they said it was up to me to chase it up. Very rude and unhelpful. Gave up in the end Lost 180 quid.
Knife was a locking flipper so not sure if this caused problems. Parcelforce didn’t say so just told me it had gone missing and they were looking.
Someone at parcelforce pocketed a very nice knife on my coin. Don’t think they should be allowed to use the .co.uk very misleading I had no idea it was coming from abroad.

they still haven't returned my money from last year since February £800
Verry bad shop

FRAUD COMPANY DO NOT BUY!!!!
purchased a knife 7months ago and nothing ever arrived, Very hard to contact and get a reply and when i did get a reply it was not helpful and rude. never got my money back... HIGHLY AVOID

Placed an order in February 2021 to the UK which never came, contacted multiple times and they ignored my emails and messages. No refund, no reply, would not reccomend. STAY CLEAR!

Avoid. Placed an order in march no single response from them. Order status still processing.

in reply to your reply ,you said you stopped selling to uk 3 months ago...thats because you have ripped every one in the uk off.when i purchased a knife from you,you
lied about it.you lied where it was,you lied about posting,you said you would refund,yet nothing.
had to go through my bank to get money back.edit to last reply. you are such liars. when i bought the knife,was told a delivery time of 3-5 days,dispatched from uk!you are out and out scammers,also if you dont sell to uk,why is your website still selling in GBP. EDIT TO YOUR REPLY.YOU DIDNT SHIP TO UK ANYWAY,YOU JUST TOOK PEOPLES MONEY AND CARD DETAILS AND DIDNT SHIP THE GOODS!.BLAME IT ON BREXIT LOL!!!

Terrible. Didn't ship goods. Didn't respond to multiple emails. Tried to cancel, no response. Gave up and contacted card issuer.

The week after, got an angry and incoherent email asking why I had reversed the payment, well duh.

Edit:

Like other reviewers, I also started getting fraudulent transactions on the card too- had to cancel it. Avoid these crooks.

People have said this is a scam site, at the very least I can guarantee it isn't. I've bought off them twice before and everything arrived eventually. The site's been up for at least 10 years that I know of. The service has passed a point of no return though. Even as a returning customer who can ignore the many many bad reviews, I've completely given up.

With my last order, it took months to arrive but after e-mailing i was given a tracking code etc. This time, despite e-mailing 4 times over a month, I've heard nothing. I'm going to have to dispute the payment through my bank. I used to be a fan of this site so it's a shame. I don't even use trustpilot but they personally linked me after my last order. Seems fitting that I use it to point out the crappy service now. Lets see if i end up with fraud charges like some of the others?

Took my money and never received goods. No replies to emails either. Had to get a chargeback from my credit card provider. Still no contact from them.

**Update**
Fraudulent use of my card. Luckily my credit card provider flagged up the two transactions.

Awful experience..never had goods numerous emails to them with no reply until I requested a refund...
Still no refund or further replies to my emails.
Only had my money back when I opened a case with my bank.
Wish I had read the reviews !!!

Terrible company. Ordered and paid for my knife on 23 December 2020, after one email exchange promising delivery, I still do not have my knife, a refund, or any explanation. The company has gone completely silent and looks like it's a complete scam.

Hi. I don’t often leave reviews but would have to concur with the other reviews. I ordered some camping equipment and after 10 working days contacted them and received their standard Brexit/COVID-19 response. I like others also had unauthorised withdrawal attempts on my account which my bank stopped. I’ve instigated a dispute with them with my Bank and got my money back. My only advice is to not place any orders with them, and if you have, instruct your bank to retrieve your money.

FRAUDSTERS WHO STEAL YOUR CREDIT CARD DETAILS.
This is just a scam site. 7 - 10 days after using their site, you will start getting fraudulent transactions on your card. If you have put your card details into this site, cancel your card now. Why hasn't this site been shut down and the owners prosecuted?

Purchased a knife some time ago on hunter knives, saying was UK dispatched and to wait 3 to 5 days for delivery. Didn’t received the item on time, I cheased and they told me was coming From’s Spain. After a month I didn’t received the item, got a refund from my bank. After a while, as a coincidence, I have money taken from my account on transactions that I never did. I have to cancel my bank card and get a new one.

These are scamming horrible people I've had 3 attempts of transactions off my card today funnily enough after I ask for a refund enjoy talking to the police

THIS FRAUDULENT THIEVING COMPANY THERE LATEST RESPONSE ON EMAILING THEM FOR MY REFUND.

All there now doing is once again stalling and lying they refuse to give me a tracking number usual BS after once again calling me the C END WITH T word simply for asking for the tracking number or my refund .

There the worst criminal site there is iv reported them to my bank along with the organised fraud dept and customs even the Spanish authorities.

LIES LIES LIES AND MORE LIES

IMPORTANT NOTICE!
THERE ARE MASSIVE DELAYS IN CUSTOMS DUE TO BREXIT AND THERE IS ALOT GOING ON BEHIND THE SCENES, PLEASE NOTE THE DELAYS ARE CAUSING MANY UNHAPPY CUSTOMERS AND WE UNDERSTAND THIS IS NOT GOOD, SO PLEASE BARE WITH US OR REQUEST A REFUND SO WE CAN AVOID FURTHER DISCONTENT CUSTOMERS. WE APOLOGIZE THE TROUBLES CAUSED AND WE APRECIATE YOUR PATIENCE.

Dear Customers, Thanks for your email, we will try and respond as soon as possible. Thanks

Our Office opening times are Monday to Friday from 9.00am - 17.00pm

Please expect some delays in the email replies as we are currently going through a world pandemic and we have had to reduce our staff to minimum to avoid COVID contagion. Please accept our apologies before hand. We hope all of our customers they keep safe!

Kind regards,

Sales Dept

wish I read the reviews first.

every single one of them is correct as I have now experienced it for myself, order a knife on the 25/01/2021. never appeared!!! sent loads of emails which only 1 or 2 were responded to and when I question them about the comments on here they said it was only the British that seems to have a problem... no its your company that don't know what they are doing or you are just a scam. after weeks of waiting and many emails they say its been refused at British customers which is a lie and if not show me the paper work???? so 2 months on from ordering i have no knife and they have robbed my money... people reading, don't purchase from them as they are either a scam or very bad in business and don't have a clue what they are doing.

Ordered a small item was told 5 days delivery. After 2 weeks I emailed and as requested waited a further week. That was over a month ago. No further reply to polite emails and I do NOT expect my delivery to appear. They are either incompetent or fraudulent. Use at your own risk.

I wish I had looked here before ordering from these people.

Took my money. Told me the goods had been returned to them by British customs but never actually gave me any confirmation of shipping. Have now ignored my emails about any refund.

I also had fraudulent charges on my card after using their payment services.

Seems like this company is now just taking money and not providing anything except excuses. Disgusting behaviour.

Another person with a bank dispute ongoing with this company.

Within an hour they requested further information so I have given them the order number. It will be interesting to see what there next move will be. Ignore me because it is a legitimate claim or try and make it all my fault and deflect the blame?

3 days later and no contact and no comment. Looks like they will ignore me as they cannot say I’m lying as it’s all the truth!

It seems that they have been on this site and replied to other customers who have posted reviews after mine only dealing with the comments on the fraudulent transactions. Maybe this is because YOU HAVE ADMITTED THAT THE ITEM WAS RETURNED TO YOU, YOU HAVE THE ORDER NUMBER BUT ARE ILLEGALLY HOLDING ONTO MY MONEY! GIVE ME MY REFUND!

EDIT FOLLOWING COMPANY RESPONSE:
Nowhere does it say in bold that the delivery can be delayed. Even still, the order is still showing as processing and not shipped to be able to blame this on brexit-related shipment delays.
Wow - did you, Hunters, not read my note about me never getting a reply from you via email??
Hostile response from someone clearly not knowing how to provide customer service or run a successful business. AVOID!!!

I have purchased a knife over a week ago. The website says it is 3-5 working day shipping, however, the website says the order is still processing. The number is not working, they are not answering over email. Will have to dispute with my card provider now unless someone contacts me here?