I am writing this as a final resort following a total failure in customer service regarding Order #100007580 (placed March 26th). My parcel has been static at the UPS Stanford Le Hope facility... See more
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Why on earth anyone would want to buy knives zombie swords or any weapon that could lead to the murder of an innocent is beyond me. These sites that advertise themselves as sporting shops need closi... See more
Terrible. Didn't ship goods. Didn't respond to multiple emails. Tried to cancel, no response. Gave up and contacted card issuer. The week after, got an angry and incoherent email asking why I h... See more
Company replied
These people are borderline crooks.and dishonest. Goods delayed, no tracking info given; and when Goods go missing they will not help, and threaten to dispute any means one might follow to get a r... See more
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one star is being generous dont give your money away
I’d give them less then one star if possible, do not give this company your money, I’m currently waiting on a crossbow coming that was ordered and supposed to be here nearly 2 months ago, there is no number and if u do manage to make contact and get a reply, expect the most unprofessional sarcastic responses I’ve ever heard, no tracking is supplied and they mustn’t stock the items listed as my order was split in to two my machetes came and where of good quality but my compound crossbow nearly £400 has never arrived and I’ve had no reply since messaging them back about this, I personally wouldn’t order again I’m also waiting on a refund for items that hadn’t been dispatched nearly 2 weeks later, advertise good products but everything else about it so far feels like nothing more then a catfish haha, seriously don’t send them money use a reliable company that will send you your paid for products, I’ll amend/update my review if and when my crossbow arrives and my refund hits my bank account, personally I’d avoid these in future

Reply from Hunters Knives
These people are borderline crooks.and…
These people are borderline crooks.and dishonest.
Goods delayed, no tracking info given; and when Goods go missing they will not help, and threaten to dispute any means one might follow to get a refund or even a credit note.
NO SURPRISE THEY WONT TAKE PAYPAL: THEY KNOW THEYD GET TOO MANY STOPS ON THEIR ACCOUNT.
Nasty, unprofessional, and useless.
Avoid- there are better firms without wasting your time with this lot.

Reply from Hunters Knives
I am satisfied with my order.
I am satisfied with my order.
I recommend -Hunters Knives
Thank you)
Phone number not working no email response
Have placed an order Order #7100015498 money has been taken from bank phone number isn’t working and no response on email disappointing please advise

Reply from Hunters Knives
First purchase from these guys
First purchase from these guys, crossbow arrived on time (when preppershop has failed to deliver the same bow with two weeks extra difference between them!) Can't fault the bow or the customer service so very happy, just waiting on the airgun as it's coming from their Spanish side, fingers crossed but otherwise very happy with them!
Hi everyone
Hi everyone, I ordered from Hunters my Down Under Outback Eclipse Bowie and straight after I received confirmation of my order , all my questions were answered quick and clearly, after that I confirm my age and end of the week my package was on the way to UK. Mr. Pedro send me msg and confirm that, on Monday I receive message from Parcel Force which provided tracking number and I could clearly see where my order is and even if right now the Corona virus slow everything down end of the week I had my package delivered. I'm very confident in Hunters service and I will order again . F.Ambroz 29.03 2020

Reply from Hunters Knives
TRIPLEX Tactical Knife
First purchase from Hunters Knives, speedy delivery, good communication, first class service. Knife was very well packaged and in excellent condition. Would highly recommend. The knife is super awesome as well.
I read some reviews after my purchase…
I read some reviews after my purchase was a day late and I had some concerns. However I contacted customer services where they were very polite, and fixed the situation quickly and professionally. I honestly couldn't be happier and will be ret1urning as a customer.1

Reply from Hunters Knives
Hunter Knives - First Class…
My first order from Hunter knives and after minor delivery issues, Pedro of Hunter Knives sorted it our very quickly, being helpful and well mannered, thus fulfilling my order, which promptly arrived as needed, the product itself was first class and well priced - would I use them again - Yes without a doubt
Jeff Acreman

Reply from Hunters Knives
I have to observe the very good quality…
I have to observe the very good quality of the knife.

Reply from Hunters Knives
Hunters.co.uk
Hi
This is the second time I have ordered from hunters and both times the items have arrived.
They are a reliable company and their customer service is excellent.
Both my products were in excellent condition and I will continue to shop at hunters.
Great company
Trustworthy and always deliver
Absolutely appalling company
Absolutely appalling company! I ordered/payed for an item on the 17th of October, a week later they said they didn’t have it and now two months later they still haven’t refunded me! Avoid these thieves!!
Excellent communication and service
Pedro in sales has been of great assistance throughout my purchase experience. Communication was excellent, I have read earlier reviews and whatever problems people have experienced previously the company have clearly listened and acted on these. A first class service from start to finish and a first class product too. Very highly recommended.

Reply from Hunters Knives
Terrible service: Order placed 21 Nov and still not received
I placed my order 21 Nov. My order number is 7100014275. To this date I haven't received a confirmation email or any status update but of course the money was withdrawn from my account straight away. None of the phone numbers work, neither the one for Spain, nor the one for Oldham. I also sent an email to one of the addresses provided on your website on 26 Nov and I have not received a response. Given mine is not the only review like this, how do you think that this is acceptable service? What you're doing is illegal because you are actually in breach of your own terms and conditions. I expect somebody to look into resolving this ASAP and contact me.

Reply from Hunters Knives
No knife or communication
Since my last Email to Hunters Knives 3 weeks ago, I still have heard nothing about the Knife I ordered, As quite obviously they do not have the knife i ordered in August , I asked for my money back, and have heard nothing !! I have written to them again today, giving them notice, that if I do not hear from them in the next 7 days, the matter will be reported to Action Fraud .
Hunters Knives Issues
The company have as stated refunded the majority of the costs - I am a few pounds out of pocket due to bank charges etc. They have also apologised for the mistakes that were made during the transaction.
Obviously the company has issues but I retract the statement of them being scammers and thieves.
Graham 21 November 2019
If the refund is received as indicated I will gladly edit my review and inform the unit I have reported it to.
I have learned a very valuable lesson from dealing with this 'company' never trust a slick looking website - always look for reviews. Like many I ordered a knife early October - they took payment immediately and then - nothing! I chased with email after email finally getting a response that it had been a holiday in Spain and I would have the knife in 10 days - like many others who were waiting patiently nothing arrived! So contacted them again and again to be offered a free up grade or cancellation - I chose to have a refund with a promise of it will be with you soon after two weeks I decided that enough was enough and if I didn't receive the monies in my bank I would report the issue as cybercrime/internet fraud and let the police in the UK deal with the matter -

Reply from Hunters Knives
Cannot wait for my Spartan style…
Cannot wait for my Spartan style Xiphos-ish machete and other items, will report back and give rating when they arrive and have had the chance to judge build quality.
Update, the items came on the 23rd and I have to say they are excellent and a great price. I have thus upgraded the score to reflect this to 5 out of 5 stars.
I have seen a lot of negative comments
I have seen a lot of negative comments, but i can genuinely say that my experience of making the purchase and the service received was very good. I had some initial concerns hence 4 stars as opposed to 5, and i will highlight those hear to help other people gain confidence in making a purchase. So, points of concern, the link to the contact page does not seem to work, the Oldham (UK) distribution contact phone number does not work (I think this stems from some negative press that goes back to previous knife sales promotions, and the overly panicking UK press causing a lot of problems hyping up hysteria), so i can see why the phone number etc., is currently hard to obtain. Anyway, back to the purchase, i made my initial purchase on the 5th October, noticed the bank transaction was about 3 days later and was in EU's to the Spain based shop. I was concerned about tracking the package and Pedro and eventually Jorge were very helpful and reassured me that everything was o.k, and kindly gave me some tracking information (Which is not normally given due to security of the package). I have received my package this morning 17th October, all fine, no problems. I think that maybe the website could have some updates applied to it that would help people to understand why there could be delays in the processing and dispatch times. Over all though i am happy with my purchase and feel confident about making future purchases and would recommend the company to other people, with the above points made clear to them.

Reply from Hunters Knives
Great service, professional website
I recently purchased some outdoor equipment from hunters knives, after spending a few hours looking around for a good deal. The hunters knives website was slick and they had the best selection I could find - a great experience

Reply from Hunters Knives
Kershaw to UK
Ordered a Kershaw from the website on a Saturday night and it arrived the following week. Delighted with knife and service, the communication from Pedro Ramos was excellent.

Reply from Hunters Knives
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