Bought our second monsoon dog coat, so now both our golden retrievers have one. Ordering extremely easy, price excellent, delivery only slightly delayed by post strike. Coats themselves are superb, ke... See more
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Bought our second monsoon dog coat, so now both our golden retrievers have one. Ordering extremely easy, price excellent, delivery only slightly delayed by post strike. Coats themselves are superb, ke... See more
Company replied
This is how it should be done. Friendly pre-sales advice (followed up with a phone call). Great (environmentally friendly and reusable) packaging. Clear returns policy (I'd ordered a si... See more
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BEST customer service I’ve ever experienced! Bought my girls the wrong size twice! And I got calls both times to reassure myself of measuring and exchanging my items was no trouble whatsoever without... See more
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I ordered the mudventure coat to save my sanity. With the constant wet weather and my mud loving poodle, walks were becoming increasing stressful due to the clean up involved afterwards. Now thanks to... See more
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Friendly efficient company to buy from. I bought an extreme overall coat for my Westie but it drowned her as she’s quite short in the leg and suffers from arthritis, so getting her back legs in the coat was painful. I’ve ordered a mid layer overall which is softer and hopefully easier to put on. It’s not arrived yet I assume due to postal strikes. The only disappointment was I purchased first time from their Black Friday deals online and was assured the replacement would honour that offer, but it didn’t as there was only two dates that were apparently valid during that time! Confusing, But quality of purchases is excellent.

Reply from Hurttaonline UK
Excellent experience.I have bought a Monsoon coat, which I am delighted with. The coverage is excellent and will keep my Golden Retriever cleaner and drier than other coats I have. However it was the service that was exceptional. I ordered what turned out to be an incorrect size. The company were very helpful and an exchange completed with the minimum of fuss and very quickly. Thank you.

Reply from Hurttaonline UK
Bought our second monsoon dog coat, so now both our golden retrievers have one. Ordering extremely easy, price excellent, delivery only slightly delayed by post strike. Coats themselves are superb, keeping bulk of dog dry and clean so only legs need washing. Wash well and good as new after drying. We are always asked where we get the dogs’ coats from, especially by golden or lab owners. Excellent quality of coat and service.

Reply from Hurttaonline UK
Excellent product. Efficient dispatch and return/ exchange service.

Reply from Hurttaonline UK
Fantastic buying experience, top quality service and products. Really helpful staff.
I would definitely recommend. Our staffi is all ready for the cold weather.

Reply from Hurttaonline UK
Absolutely brilliant service! arrived super fast and the website was easy to navigate, helpful tips for measuring for the perfect fit dog coat! Already have my eye on the next purchase….a parka for my old boy ☺️ 🐾 🐶

Reply from Hurttaonline UK
Easy to order - good customer service when I needed help (actually spoke to a human on the phone!). Good advice given & a swift replacement. We’ll done Podgy Paws!

Reply from Hurttaonline UK
I needed to change for a different size and the man in keswick was very helpful

Reply from Hurttaonline UK
Order was despatched promptly and the quality of collar and lead exceeded my expectations. My Doggo loves them too.

Reply from Hurttaonline UK
Came on time well packaged took me a few minutes to work out how to adjust but now fits perfectly certainly keeps her warm amazingly it hasn’t rained yet so haven’t tested that but otherwise it’s perfect and good quality well made.

Reply from Hurttaonline UK
Good delivery time, product seems good quality no problems… two dog training vests… exactly what we was looking for

Reply from Hurttaonline UK
Speedy service.The product is very good quality but unfortunately it was too small. In the advertisement it does say to buy 2 sizes if your dog was between the 2 . This was the case with my spaniel . My fault. I’m sending back for a bigger one 👍

Reply from Hurttaonline UK
Great company, a lovely man called to check I had the size correct as my dogs are big and it was shipped right away. Well packaged, good price and good website.

Reply from Hurttaonline UK
I brought a working jacket for my spaniel Blue and after trying to get it on him,I thought it was to small but after phoning Hurrta Online, they explained everything about size.
It's a great jacket and Blue love's it.

Reply from Hurttaonline UK
Responded to my emailed query with a prompt telephone call and resolution. Good service throughout.

Reply from Hurttaonline UK
Great service and great coats. My girls look great in them and (are visible in the woods as I chose bright colours) and they kept dry on their first downpour. They have Hurtta parkas too but these are best for when its a bit colder. I needed coats for them that would go through spring to winter downpours and these are just the right coats.

Reply from Hurttaonline UK
Great outdoor kit for our dogs. Have a few Hurtta items and cannot fault them.

Reply from Hurttaonline UK
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